Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


Skip to content
  • Categories
  • Recent
  • Tags
  • Popular
  • Bookmarks
  • Search
Skins
  • Light
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (No Skin)
  • No Skin
Collapse
Brand Logo

Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. Discuss
  3. PTR record recurring error - solution (Porkbun / SSDnodes)

PTR record recurring error - solution (Porkbun / SSDnodes)

Scheduled Pinned Locked Moved Discuss
ptr recordsporkbunssdnodesemailconfiguration
2 Posts 2 Posters 1.0k Views 2 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • L Offline
      L Offline
      LoudLemur
      wrote on last edited by
      #1

      If you are trying to self-host email on SSDnodes and using a domain name from Porkbun, and you are repeatedly receiving a "email not configured correctly" error message in Cloudron, it might be due to the name servers.

      To edit the authoritative name servers for your Porkbun domain, you can follow the instructions here:

      https://kb.porkbun.com/article/22-how-to-change-nameservers

      file-ApIRN7UFtl.png file-pFwx5LBDAt.png file-LSfFmOXhTH.png

      Remove Porkbun's name servers and replace those with SSDnodes:

      ns1.ssdnodes.com
      ns2.ssdnodes.com
      ns3.ssdnodes.com
      ns4.ssdnodes.com

      I think being obliged to use SSDnodes name servers is not a strength. Why do they require it? Is there some other solution?

      girishG 1 Reply Last reply
      2
      • L LoudLemur

        If you are trying to self-host email on SSDnodes and using a domain name from Porkbun, and you are repeatedly receiving a "email not configured correctly" error message in Cloudron, it might be due to the name servers.

        To edit the authoritative name servers for your Porkbun domain, you can follow the instructions here:

        https://kb.porkbun.com/article/22-how-to-change-nameservers

        file-ApIRN7UFtl.png file-pFwx5LBDAt.png file-LSfFmOXhTH.png

        Remove Porkbun's name servers and replace those with SSDnodes:

        ns1.ssdnodes.com
        ns2.ssdnodes.com
        ns3.ssdnodes.com
        ns4.ssdnodes.com

        I think being obliged to use SSDnodes name servers is not a strength. Why do they require it? Is there some other solution?

        girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #2

        @LoudLemur (Going by the topic subject), if the error is related to PTR record, then the solution is not correct.

        The PTR record is set by your VPS provider and not by your DNS provider

        PTR record goes by many names - Reverse DNS, rDNS, PTR. Unlike "forward" DNS which looks up something based on the domain name, a "reverse" DNS looks up based on the IP address. And who owns the IP address? The VPS provider. So, you have to change it there.

        This means that to fix PTR record issue, you have to fix this in SSDnodes and not in Porkbun or whatever name server you have. If SSDnodes, does not let you set PTR record, you have to ask them by raising a support ticket.

        More information at https://docs.cloudron.io/email/#ptr-record

        1 Reply Last reply
        1
        Reply
        • Reply as topic
        Log in to reply
        • Oldest to Newest
        • Newest to Oldest
        • Most Votes


          • Login

          • Don't have an account? Register

          • Login or register to search.
          • First post
            Last post
          0
          • Categories
          • Recent
          • Tags
          • Popular
          • Bookmarks
          • Search