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  2. Ghost
  3. Unable to login as admin (user not found)

Unable to login as admin (user not found)

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  • 32463 Offline
    32463 Offline
    3246
    wrote on last edited by
    #1

    Help! I set up a new Ghost website using example.com, registered as admin and then changed the domain to examplesomething.com.

    I am unable to login and when I try to reset my password Ghost tells me that 'user not found' 😕

    👉 Find our more www.bebraver.online

    girishG 1 Reply Last reply
    1
    • nebulonN nebulon marked this topic as a question on
    • 32463 3246

      Help! I set up a new Ghost website using example.com, registered as admin and then changed the domain to examplesomething.com.

      I am unable to login and when I try to reset my password Ghost tells me that 'user not found' 😕

      girishG Do not disturb
      girishG Do not disturb
      girish
      Staff
      wrote on last edited by
      #2

      @3246 Just to double check, you are logging into admin UI , correct ? The one is /ghost ?

      You can check if you are entering the email id correctly. Web Terminal -> MySQL button on top, press enter and then:

      mysql> select name,email from users;
      +--------+------------------+
      | name   | email            |
      +--------+------------------+
      | Girish | test@cloudron.io |
      +--------+------------------+
      1 row in set (0.00 sec)
      
      1 Reply Last reply
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      • 32463 Offline
        32463 Offline
        3246
        wrote on last edited by
        #3

        Ah, thanks @girish. Can we add info to the doc about how to manage the database for Ghost, please? 🙂

        👉 Find our more www.bebraver.online

        1 Reply Last reply
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        • nebulonN Away
          nebulonN Away
          nebulon
          Staff
          wrote on last edited by
          #4

          I guess this is nothing specific to ghost in this case. The webterminal shows buttons for convenience depending on the addons an app uses to get access to the database via cli.

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          • girishG Do not disturb
            girishG Do not disturb
            girish
            Staff
            wrote on last edited by
            #5

            If you know some SQL, you can navigate around the database . show tables and then select * from <tablename> , show create table <tablename> are some commands to know. But these things are very specific to each app and each app's database keeps changing for every release. It would be hard to track these changes via docs.

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            • girishG girish has marked this topic as solved on
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