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  1. Cloudron Forum
  2. WordPress (Managed)
  3. [client 172.18.0.1:56398] AH01630: client denied by server configuration: /app/code/wp-includes/version.php

[client 172.18.0.1:56398] AH01630: client denied by server configuration: /app/code/wp-includes/version.php

Scheduled Pinned Locked Moved Unsolved WordPress (Managed)
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  • JeyakumarrathnaselviJ Offline
    JeyakumarrathnaselviJ Offline
    Jeyakumarrathnaselvi
    wrote on last edited by
    #1

    5ba6da6c-e567-43f2-af83-4d110746d089-image.png

    How to fix these errors

    [authz_core:error] [pid 80] [client 172.18.0.1:56398] AH01630: client denied by server configuration: /app/code/wp-includes/version.php

    girishG 1 Reply Last reply
    0
    • JeyakumarrathnaselviJ Jeyakumarrathnaselvi

      5ba6da6c-e567-43f2-af83-4d110746d089-image.png

      How to fix these errors

      [authz_core:error] [pid 80] [client 172.18.0.1:56398] AH01630: client denied by server configuration: /app/code/wp-includes/version.php

      girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by girish
      #2

      @Jeyakumarrathnaselvi It seems you have put something in htaccess or apache configuration. Did you put anything there? Otherwise, can you inspect the contents of apache config and the htaccess?

      1 Reply Last reply
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      • JeyakumarrathnaselviJ Offline
        JeyakumarrathnaselviJ Offline
        Jeyakumarrathnaselvi
        wrote on last edited by
        #3

        No i didn't add any. Please check the configuration. it was working fine and suddenly started facing this issue

        image.png

        image.png

        1 Reply Last reply
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        • JeyakumarrathnaselviJ Offline
          JeyakumarrathnaselviJ Offline
          Jeyakumarrathnaselvi
          wrote on last edited by
          #4

          I am getting this error when i try to update the core or upload plugin etc

          image.png

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          • girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #5

            @Jeyakumarrathnaselvi Looking at the error message again, it's trying to access the code in /app/code. There are 2 versions of WordPress - Managed (/app/code) and Developer (/app/data/public) . Which version of WP are you using ? You can see this in the Updates section of the app.

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            • JeyakumarrathnaselviJ Offline
              JeyakumarrathnaselviJ Offline
              Jeyakumarrathnaselvi
              wrote on last edited by
              #6

              We are using this . I think it is non-developer version

              image.png

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              • girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by girish
                #7

                @Jeyakumarrathnaselvi Right, you are on the managed version. On the managed version, you cannot update WordPress from inside WordPress. The source code is readonly for security reasons. Just to double check, is that what you were trying to do ?

                Also, WP 6.3 is the latest. There are no more updates.

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                • girishG girish moved this topic from WordPress (Developer) on
                • JeyakumarrathnaselviJ Offline
                  JeyakumarrathnaselviJ Offline
                  Jeyakumarrathnaselvi
                  wrote on last edited by
                  #8

                  No, I am facing issue to even to upload a plugin or theme

                  micmcM girishG 2 Replies Last reply
                  0
                  • JeyakumarrathnaselviJ Jeyakumarrathnaselvi

                    No, I am facing issue to even to upload a plugin or theme

                    micmcM Offline
                    micmcM Offline
                    micmc
                    wrote on last edited by
                    #9

                    @Jeyakumarrathnaselvi said in [client 172.18.0.1:56398] AH01630: client denied by server configuration: /app/code/wp-includes/version.php:

                    No, I am facing issue to even to upload a plugin or theme

                    It seems to me that for some reason it might be caused by a plugin, contact form for instance. May be, maybe not.

                    Have you tried to disable all the plugins and see if it runs normally without any plugins activated? If you can't get access to the admin dashboard, use file manager to get into /wp-content/plugins zip all the folders in there, then delete them.

                    Then try to login to wp again. Normally all should be fine. Now unzip the plugins folders to put them back in /wp-content/plugins. Then login back to wp and re-activate the plugins one by one to find out whom the culprit is.

                    Ignorance is not an excuse anymore!
                    https://AutomateKit.com

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                    • JeyakumarrathnaselviJ Jeyakumarrathnaselvi

                      No, I am facing issue to even to upload a plugin or theme

                      girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #10

                      @Jeyakumarrathnaselvi So, WP itself is running OK but you face this issues when uploading a plugin/theme ?

                      It would help a lot if you can give us complete information in a single shot and explain the problem in detail with reproduction steps. Otherwise, we all have to guess.

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