Access denied - Backup and restore with mounts

[3246]

• On my remote box, I have backed up a Cloudron via SSHFS to my NAS
• I am now on the local network, trying a test restore by mounting the NAS share locally using SSHFS.
• Cloudron restore.html always says it cannot read, which is odd, considering it has full access.
• What am I doing wrong?

Steps to replicate:

1. Create a backup on the source Cloudron using SSHFS to a remote destination
2. Create a fresh VM locally and mount the share

sshfs -o uid=998 -o gid=998 -v <USER>@<NAS>:/backups_cloudron /mnt/cloudronbackups

3. Verify the permissions are a-okay:

drwxrwxrwx  1 yellowtent yellowtent 4.0K Aug 18 14:30 /mnt/cloudronbackups

4. Upload the backup config from the last backup and change from SSHFS to Filesystem
5. Receive the following error:

Access denied. Create the directory and run "chown yellowtent:yellowtent /mnt/cloudronbackups" on the server

[3246]

PS: It works fine if I try to restore using CIFS mount.

[michaelpope]

Hey @3246, not with the Cloudron team, but can you 'cd' down into the /mnt/cloudronbackups folder (particularly, into it's subfolders)?

Beyond that... I think you might just need to follow the instructions and run chown yellowtent:yellowtent... but I'm not 100% sure that will work... so maybe make a local copy and restore from that just to be on the safe side.

[3246]

Thanks Michael. Yes, I was able to peruse the folder via CLI as normal. Just Cloudron didn't want to know about it.

All good though as just testing.

I like to think of interesting edge cases to keep @nebulon and @girish from getting bored

Either that or just entertainment thanks to dumb user error

[scooke]

@3246 said in Access denied - Backup and restore with mounts:

just entertainment

It'a really only entertaining when the user realizes what happened and posts about it.

BTW, did you run "chown yellowtent:yellowtent /mnt/cloudronbackups" and were you then able to restore from the SSHFS-mounted NAS?

[3246]

Yep, but it failed. I tried with CIFS and it worked first time, so I hence it might be an SSHFS oddity?

[girish]

@3246 said in Access denied - Backup and restore with mounts:

sshfs -o uid=998 -o gid=998

Did you check that yellowtent user is actually 998 locally and in the remote?

[girish]

On a side note, we actually hardcoded the yellowtent user to id 808 starting 7.5.1 (https://git.cloudron.io/cloudron/box/-/commit/e6c43c84e49a488f9f8779159578c99bb8177374)

[3246]

@girish I did, yep.

axel@my:~$ cat /etc/passwd |grep yellowtent
yellowtent:x:998:998:Cloudron Box:/home/yellowtent:/usr/sbin/nologin

[girish]

@3246 very strange, I just tried a restore of Cloudron with SSFS now and it works. Not sure what's the best way to proceed here, but if you are blocked by this, can you write to support@cloudron.io and we can debug fruther ?