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aduthapa

@aduthapa

Topics

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Error when trying to connect (Error occurred in the document service: Error while downloading the document file to be converted.) (version 8.0.1.31)
Watching Ignoring Scheduled Pinned Locked Moved OnlyOffice
10

0 Votes

10 Posts

780 Views

A

Yes, I have completed every reinstall, and reinstall of the app instance. It is not working.
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App Terminal
Watching Ignoring Scheduled Pinned Locked Moved Support
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2 Posts

335 Views

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@aduthapa can you check the app logs to see if the app keeps restarting? If so try to put it first into recovery mode.

In case this is not related to the app itself, do you see any errors in your browser console?
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Collabora CODE
Watching Ignoring Scheduled Pinned Locked Moved Collabora Online (CODE)
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0 Votes

5 Posts

709 Views

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Just to be 100% sure, are you using ownCloud and also are you using Cloudron? Cloudron had an ownCloud package but this has not been maintained for atleast 3 years now. Or maybe ownCloud is a non-Cloudron install but CODE is a Cloudron install? Please tell us more about your setup.

Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.

Cloudron Forum

aduthapa

Topics

Error when trying to connect (Error occurred in the document service: Error while downloading the document file to be converted.) (version 8.0.1.31)

App Terminal

Collabora CODE