Cloudron Forum

@marcusquinn My experience is that blockchain folks aren't interested in anything other than blockchain. Even worse if I come in there talking about something that is actively hostile towards blockchain (as Veilid is).

I renewed my domain yesterday and all of a sudden the website stopped working.

When I try to go to the Cloudron dashboard (my.garrett.life), I get the error:

DNS_PROBE_FINISHED_NXDOMAIN

When I run cloudron-support --troubleshoot I get:

Vendor: DigitalOcean Product: Droplet
Linux: 6.8.0-45-generic
Ubuntu: noble 24.04
Processor: DO-Regular
BIOS pc-i440fx-6.1  CPU @ 2.0GHz x 4
RAM: 8131928KB
Disk: /dev/vda1       121G
[OK]    node version is correct
[OK]    IPv6 is enabled
[OK]    docker is running
[OK]    MySQL is running
[OK]    nginx is running
[OK]    dashboard cert is valid
[OK]    dashboard is reachable via loopback
[OK]    box v8.0.6 is running
[OK]    netplan is good
[OK]    DNS is resolving via systemd-resolved
[FAIL]  Could not load dashboard domain.
Hairpin NAT is not working. Please check if your router supports it

I'd been running the server for about a week when this happened. Everything was fine until I renewed the domain with Namecheap.

@nebulon Right; my thoughts exactly. Some sort of weird hiccup I suppose. Thanks for confirming!

Ok right after I post this, everything came back -_-.

Does anyone know what may have happened so I can prevent it from happening again?

I think this has to do with not having SMTP set up correctly. Since DNS is taking forever as always, I quickly got around this by opening the Mastodon Terminal and putting this stuff in:

# /app/code/bin/tootctl accounts create <username> --email=<email> --approve
# /app/code/bin/tootctl accounts modify <username> --role Owner
# /app/code/bin/tootctl accounts modify <username> --confirm

@girish Using Digital Ocean, they keep the SMTP port closed by default, and Mastodon can't send out the confirmation email.

Instead of asking Digital Ocean to open the port, I'm running my email through a 3rd party (Proton Mail) so I have to add a DNS TXT record and then wait for DNS to update it so that Proton Mail sees that I own the domain.