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That fixed it, the home IP wasn't whitelisted. Thanks for your help

@scooke right 🙂

Also, 'wildcard' provider is just a convenient approach over the 'manual' provider. When you use, 'manual' provider, Cloudron will remind you set up these DNS entries manually (each time you add app or relocate app). With a wildcard, you don't get this reminder since a wildcard was set up.

Found a solution in the old bug report, only issue is that it doesn't work in e2e rooms
here is the solution https://github.com/matrix-org/synapse/issues/12023#issuecomment-1044337550

That seemed to work because when uploading to an unencrypted room the upload does start, but when uploading in a e2e room it just failed (doesn't even start uploading) Does anyone have an idea on how we can make this work in e2e rooms as well?

btw for anyone trying to apply it do the following
1, go to the terminal. 2, click postgress then type psql and press enter.
3, paste in the following to change media_length from integer to bigint

ALTER TABLE local_media_repository ALTER COLUMN media_length TYPE bigint;

you can use the following to check if the change was applied

SELECT data_type FROM information_schema.columns WHERE table_name = 'local_media_repository' AND column_name = 'media_length';