Cloudron Forum

Same here. The file has been deleted with the fix.

@james Docker version 29.1.5, build 0e6fee6

Hello @james. I think so. Following Cloudron’s notification to reboot the server I’ve simply clicked on the « reboot » link within the dashboard and lost the access from there.

@jdbaker Glad to hear everything is back on track. Indeed my VPS is hosted by Hostinger too.

Hello all,

Just wanted to share what happened to me and the way to fix it in case you experience the same issue. @cloudron_admin please delete the post if not relevant.

After applying recent Ubuntu security updates and rebooting, my Cloudron instance became unreachable.

cloudron-support --troubleshoot

showed Docker was down, and

systemctl start docker

failed while running dockerd manually worked fine.

I've worked it out with the support of ChatGPT. Root cause : An outdated Cloudron systemd override file:

/etc/systemd/system/docker.service.d/cloudron.conf

This override replaces Docker’s default ExecStart and uses older flags (like cgroupfs) that are no longer compatible with newer Docker versions. As a result, Docker fails to start via systemd.

Fix : Remove the override and reload systemd:

sudo rm /etc/systemd/system/docker.service.d/cloudron.conf
sudo systemctl daemon-reexec
sudo systemctl daemon-reload
sudo systemctl restart docker

Verify Docker is running:

systemctl status docker

Then restart Cloudron:

sudo systemctl restart box

Result

Docker starts normally again, containers come back up, and the Cloudron dashboard becomes accessible.

Notes
Modern Docker versions already handle most of the options that the override was forcing.
Removing the override lets Docker run with its correct defaults (including proper cgroup handling).
This issue may appear after unattended upgrades or manual system updates.

Hope this helps anyone running into the same issue

@robi thank you. Indeed it does allow me to type a command . My bad (I was waiting for the prompt to blink or something)
Case solved I guess

Hello Cloudron team

All apps and services are running fine. Nevertheless I cannot access the apps via the web terminal. It fails to connect any of them. I've rebooted the server without success. Here is a view of the browser in developer mode.

Running cloudron-support --troubleshoot returns a migration database issue.

I've applied the suggested fix and it then it mentions no migration needed but nevertheless the errors keeps showing on the next check (same as the first one)

Last, there is no errors in /home/yellowtent/platformdata/logs/box.log

2026-03-15T00:07:50.176Z box:apphealthmonitor app health: 15 running / 0 stopped / 0 unresponsive

Thank you for your support and best wishes
Osobo

Dear Cloudron team,

I’ve noticed that in the current Moodle 5.1.1 package on Cloudron, the vendor/ directory is missing under /app/code. This triggers the following error when updating some plugins:

Composer dependencies were not found. Make sure the "composer install --no-dev --classmap-authoritative" command has been run in the Moodle root directory. If you are not using Composer, make sure the vendor directory exists and contains the necessary files.

Moodle still runs fine, but it looks like the Composer dependencies may not be bundled correctly in the app image.

Could you please check if the Moodle package should include the vendor/ folder, or adjust the next build process so Composer dependencies are installed during packaging?

Thanks for your support!

Thank you @james
I could not get it to work. After several attempts, I ultimately deleted the backup files and started with a new configuration. As advised, I also set the retention period to "unlimited" (it was previously set to two days).
Everything is working well now, and I was able to back up and clone the app without any issues.
Thanks again, and keep up the good work!

So the task ID was 6719

However when I look for that specific task log it is not recorded (?)

Thanks for your support

@james said in cloning issues with Cloudflare R2:

/home/yellowtent/platformdata/logs/

Hello @james . After cloning fails the box.log shows the following message repeating with no other indication :
2026-01-11T00:07:50.199Z box:apphealthmonitor app health: 13 running / 0 stopped / 0 unresponsive

@robi Thank you. Sorry I've just realized I was not using the Cloudron admin account so I was not able to access the backups configuration option adequately...

Does any of these settings would help to resolve the cloning issue?

Hello everyone,

I've a cloning app issue. It used to work flawlessly. I've tried multiple times but receive this error when I try to clone one Nextcloud app from backups.

Error - Task 6703 crashed with unknown code 1

I'm using Cloudfare R2. Location is Asia-Pacific (APAC). Cloudron version 9.0.13 . The apps backup is done once daily without problem reported.

In addition, how to edit the backup configuration once created in Cloudron ? I cannot find the setting on the dashboard ...

Thank you for your support and meanwhile best New Year's wishes !

Thank you for your reply. I have disabled the Nextcloud standard login a while ago so for now users can only login via their Cloudron’s account (including me ). I will try to figure out how to revert that

Hello everyone,

I'm running Nextcloud 32.0.3 on Cloudron 9.0.13.

The OpenID Connect user backend app (user_oidc, version 8.1.0) is installed (I can't remember when or why I did this).

So far, Cloudron users have been able to connect to Nextcloud automatically without issue.

However, updating this app to the latest version (8.2.2) has disconnected me from Nextcloud, and I can no longer log in. I had to use a backup and revert to a previous version to regain access. Disabling this app has the same effect.

For now, I'm staying on version 8.1.0, but I have no idea what to do.

Thank you for your suggestions !

Best wishes

Hello @james,
Thank you. My bad I completely overlooked the documentation Alright I'll give it a try

Hello all,
Thanks a lot for the Pretix app — it works great! That said, I need to print PDFs of tickets and badges with custom non-Roman Unicode fonts (i.e. the Saysettha Lao font). Currently, they only display as squares.

I understand that it is possible to add new fonts with the fontpack plugin: https://github.com/pretix/pretix-fontpack-free.

I'm not sure if this can be easily installed within Cloudron (?)

Would it be possible to include this plugin in future versions of the Pretix Cloudron package?

Thanks a lot for your support!

Best wishes

I think a technical limitation unfortunately.

I’m exploring this route at the moment. I think this has to take place at OBS level using something like the free and open-source https://vdo.ninja web app.
Requires a bit of preparation before hand but the end result is pretty cool. More info in this tutorial

PS: An unavoidable 10s buffering delays is expected with Owncast way of streaming. Discussions between participants are possible but a bit tedious and obviously require discipline

Hi @andreasdueren,
Thanks for reaching out. I’m currently using the paid cloud version of Kitsu. The Docker version works for testing purposes. I installed it locally following this tutorial:

.
I understand that many professional studios self-host and use this app for production, but it requires technical skills for setup and maintenance, as many of the Docker files seem to be deprecated. As well as the GitHub page, there is a dedicated Kitsu community Discord server where users can discuss installation and usage issues: https://discord.gg/kJ7SmmUPM
Best whises