Hi all,
This could be linked to symptoms described here but also maybe not.
This is happening on 3 out of 6 servers all on Cloudron v8.0.6 and Ubuntu v24.04lts:
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on 3 servers I am unable to mount Hetzner backup (storage box via SSHFS). The error given in Cloudron is the following: "Failed to mount (inactive): Could not determine mount failure reason"
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looking in the log of the 2 servers I see the following entries when trying to mount the Backup Storage:
ct 01 15:15:28 box:shell remountMount /usr/bin/sudo -S /home/yellowtent/box/src/scripts/remountmount.sh /mnt/cloudronbackup
[no timestamp] dependency job for mnt-cloudronbackup.mount failed. See 'journalctl -xe' for details.
Oct 01 15:15:29 box:shell remountMount: /usr/bin/sudo -S /home/yellowtent/box/src/scripts/remountmount.sh /mnt/cloudronbackup errored BoxError: remountMount exited with code 1 signal null
[no timestamp] at ChildProcess.<anonymous> (/home/yellowtent/box/src/shell.js:122:19)
[no timestamp] at ChildProcess.emit (node:events:518:28)
[no timestamp] at ChildProcess._handle.onexit (node:internal/child_process:294:12) {
[no timestamp] reason: 'Shell Error',
[no timestamp] details: {},
[no timestamp] code: 1,
[no timestamp] signal: null
[no timestamp] }
Oct 01 15:15:30 box:apphealthmonitor app health: 2 running / 0 stopped / 0 unresponsive
Oct 01 15:15:31 box:shell getStatus execArgs: mountpoint ["-q","--","/mnt/cloudronbackup"]
Oct 01 15:15:31 box:shell getStatus: mountpoint with args -q -- /mnt/cloudronbackup errored Error: Command failed: mountpoint -q -- /mnt/cloudronbackup
[no timestamp]
[no timestamp] at genericNodeError (node:internal/errors:984:15)
[no timestamp] at wrappedFn (node:internal/errors:538:14)
[no timestamp] at ChildProcess.exithandler (node:child_process:422:12)
[no timestamp] at ChildProcess.emit (node:events:518:28)
[no timestamp] at maybeClose (node:internal/child_process:1105:16)
[no timestamp] at ChildProcess._handle.onexit (node:internal/child_process:305:5) {
[no timestamp] code: 32,
[no timestamp] killed: false,
[no timestamp] signal: null,
[no timestamp] cmd: 'mountpoint -q -- /mnt/cloudronbackup'
[no timestamp] }
- all servers (the 3 failing and the 3 working) backups are configured the same and backing up to the same Hetzner Storage Box
- backup configurations on all servers have been set long time ago and numerous backups were successful.
- each server use a different hetzner subaccount and own credential/key. This is the only setting that differs from one server to the next
- all failing servers jumped from 8.0.4 to 8.0.6, with no successful backup since 8.0.4
- some working servers also jumped from 8.0.4 to 8.0.6 but not all.
- restarting a failing server does not solve the issue
So at the moment, I have 3 out of 6 servers not able to back things up.
Based on this, does anyone have any idea what is going on and where to find/dig up more info?
Thanks in advance for any pointers