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Apps | Demo | Docs | Install
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  2. Documenso
  3. Signing certificate not included in document download

Signing certificate not included in document download

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  • J Offline
    J Offline
    joseph
    Staff
    wrote on last edited by
    #2

    @gdeflaux basic question but how can I check if the cert is included in the document or not?

    G 1 Reply Last reply
    0
    • nebulonN Offline
      nebulonN Offline
      nebulon
      Staff
      wrote on last edited by
      #3

      Did you follow the instructions at https://docs.cloudron.io/apps/documenso/#signing-certificate ?

      G jdaviescoatesJ 2 Replies Last reply
      0
      • J joseph

        @gdeflaux basic question but how can I check if the cert is included in the document or not?

        G Offline
        G Offline
        gdeflaux
        wrote on last edited by
        #4

        @joseph Thanks for your message. Here is a screenshot of the signed document in the app. You can see that there is only one page.

        863b310d-f4e7-4a6c-bfee-bd4659d8c5f4-image.png

        J 1 Reply Last reply
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        • nebulonN nebulon

          Did you follow the instructions at https://docs.cloudron.io/apps/documenso/#signing-certificate ?

          G Offline
          G Offline
          gdeflaux
          wrote on last edited by
          #5

          @nebulon said in Signing certificate not included in document download:

          Did you follow the instructions at https://docs.cloudron.io/apps/documenso/#signing-certificate ?

          Yes I did. I am however able to download the certificate from the audit log page

          59ab448d-26e1-44cb-b9aa-743a618cea4b-image.png

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          • G gdeflaux

            @joseph Thanks for your message. Here is a screenshot of the signed document in the app. You can see that there is only one page.

            863b310d-f4e7-4a6c-bfee-bd4659d8c5f4-image.png

            J Offline
            J Offline
            joseph
            Staff
            wrote on last edited by
            #6

            @gdeflaux the certificate won't be a page. It's part of the pdf's metadata i.e it's embedded inside the pdf. You have to use Adobe Reader to validate. On linux, you can use pdfsig .

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            • G Offline
              G Offline
              gdeflaux
              wrote on last edited by
              #7

              Hey. That's the pdfsig output I get:

              ❯ pdfsig 'etiquettes pays - Google Sheets_signed (1).pdf'
              Digital Signature Info of: etiquettes pays - Google Sheets_signed (1).pdf
              Signature #1:
                - Signer Certificate Common Name: Akvo
                - Signer full Distinguished Name: E=contact@akvo.org,CN=Akvo,O=Akvo Foundation,L=Amsterdam,ST=Holland,C=NL
                - Signing Time: Jan 07 2025 09:19:17
                - Signing Hash Algorithm: SHA-256
                - Signature Type: adbe.pkcs7.detached
                - Signed Ranges: [0 - 302706], [335480 - 336627]
                - Total document signed
                - Signature Validation: Signature is Valid.
                - Certificate Validation: Certificate issuer isn't Trusted.
              

              Does it look correct?

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              • J Offline
                J Offline
                joseph
                Staff
                wrote on last edited by
                #8

                Yes, that looks correct

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                • G Offline
                  G Offline
                  gdeflaux
                  wrote on last edited by
                  #9

                  Hey. I've tried to reinstall a few times and I still get the same issue: the certificate page is not appended automatically to the signed document (the document is indeed digitally signed and the certificate can be downloaded separately from the audit page).

                  Is anyone experiencing the same issue? Is that a limitation from the self hosted version of the application?

                  As a reference, the screenshot below is taken from Documenso hosted version:

                  image.png

                  Thanks!

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                  1
                  • J Offline
                    J Offline
                    joseph
                    Staff
                    wrote on last edited by
                    #10

                    FWIW, I can reproduce this. But I don't know what the problem is. The certificate page is attached in the cloud service but not on the selfhosted one.

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                    • G Offline
                      G Offline
                      gdeflaux
                      wrote on last edited by
                      #11

                      Hi. Should I file a bug report for this somewhere?

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                      0
                      • nebulonN Offline
                        nebulonN Offline
                        nebulon
                        Staff
                        wrote on last edited by
                        #12

                        @gdeflaux that might indeed yes just to get some more info on how it should be

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                        • nebulonN nebulon

                          Did you follow the instructions at https://docs.cloudron.io/apps/documenso/#signing-certificate ?

                          jdaviescoatesJ Offline
                          jdaviescoatesJ Offline
                          jdaviescoates
                          wrote on last edited by
                          #13

                          @nebulon said in Signing certificate not included in document download:

                          Did you follow the instructions at https://docs.cloudron.io/apps/documenso/#signing-certificate ?

                          The upstream docs https://docs.documenso.com/developers/self-hosting/signing-certificate mentioned quite a few other variables - perhaps some of the others are needed too?

                          I use Cloudron with Gandi & Hetzner

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                          • girishG Offline
                            girishG Offline
                            girish
                            Staff
                            wrote on last edited by
                            #14

                            @gdeflaux we have a task internally trying to figure what the issue is.

                            It seems the issue is that chromium is not installed in the package. We are fixing the package , hopefully that fixes it.

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                            • girishG Offline
                              girishG Offline
                              girish
                              Staff
                              wrote on last edited by
                              #15

                              @gdeflaux issue created upstream - https://github.com/documenso/documenso/issues/1634

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                              • G Offline
                                G Offline
                                gdeflaux
                                wrote on last edited by
                                #16

                                @girish Thanks so much.

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                                • G Offline
                                  G Offline
                                  gdeflaux
                                  wrote on last edited by
                                  #17

                                  I see there's a possible solution posted on the GH issue. Flagging so that maybe you guys can try it. Thanks!

                                  1 Reply Last reply
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