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  2. Documenso
  3. Signing certificate not included in document download

Signing certificate not included in document download

Scheduled Pinned Locked Moved Documenso
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  • G Offline
    G Offline
    gdeflaux
    wrote on last edited by
    #7

    Hey. That's the pdfsig output I get:

    ❯ pdfsig 'etiquettes pays - Google Sheets_signed (1).pdf'
    Digital Signature Info of: etiquettes pays - Google Sheets_signed (1).pdf
    Signature #1:
      - Signer Certificate Common Name: Akvo
      - Signer full Distinguished Name: E=contact@akvo.org,CN=Akvo,O=Akvo Foundation,L=Amsterdam,ST=Holland,C=NL
      - Signing Time: Jan 07 2025 09:19:17
      - Signing Hash Algorithm: SHA-256
      - Signature Type: adbe.pkcs7.detached
      - Signed Ranges: [0 - 302706], [335480 - 336627]
      - Total document signed
      - Signature Validation: Signature is Valid.
      - Certificate Validation: Certificate issuer isn't Trusted.
    

    Does it look correct?

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    • J Offline
      J Offline
      joseph
      Staff
      wrote on last edited by
      #8

      Yes, that looks correct

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      • G Offline
        G Offline
        gdeflaux
        wrote on last edited by
        #9

        Hey. I've tried to reinstall a few times and I still get the same issue: the certificate page is not appended automatically to the signed document (the document is indeed digitally signed and the certificate can be downloaded separately from the audit page).

        Is anyone experiencing the same issue? Is that a limitation from the self hosted version of the application?

        As a reference, the screenshot below is taken from Documenso hosted version:

        image.png

        Thanks!

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        • J Offline
          J Offline
          joseph
          Staff
          wrote on last edited by
          #10

          FWIW, I can reproduce this. But I don't know what the problem is. The certificate page is attached in the cloud service but not on the selfhosted one.

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          • G Offline
            G Offline
            gdeflaux
            wrote on last edited by
            #11

            Hi. Should I file a bug report for this somewhere?

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            • nebulonN Away
              nebulonN Away
              nebulon
              Staff
              wrote on last edited by
              #12

              @gdeflaux that might indeed yes just to get some more info on how it should be

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              • nebulonN nebulon

                Did you follow the instructions at https://docs.cloudron.io/apps/documenso/#signing-certificate ?

                jdaviescoatesJ Offline
                jdaviescoatesJ Offline
                jdaviescoates
                wrote on last edited by
                #13

                @nebulon said in Signing certificate not included in document download:

                Did you follow the instructions at https://docs.cloudron.io/apps/documenso/#signing-certificate ?

                The upstream docs https://docs.documenso.com/developers/self-hosting/signing-certificate mentioned quite a few other variables - perhaps some of the others are needed too?

                I use Cloudron with Gandi & Hetzner

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                • girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by
                  #14

                  @gdeflaux we have a task internally trying to figure what the issue is.

                  It seems the issue is that chromium is not installed in the package. We are fixing the package , hopefully that fixes it.

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                  • girishG Offline
                    girishG Offline
                    girish
                    Staff
                    wrote on last edited by
                    #15

                    @gdeflaux issue created upstream - https://github.com/documenso/documenso/issues/1634

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                    • G Offline
                      G Offline
                      gdeflaux
                      wrote on last edited by
                      #16

                      @girish Thanks so much.

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                      • G Offline
                        G Offline
                        gdeflaux
                        wrote last edited by
                        #17

                        I see there's a possible solution posted on the GH issue. Flagging so that maybe you guys can try it. Thanks!

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