Postmark - Pricing Changes

[p44]

@crazybrad after years of frozen prices I think it's more than normal that they increased prices.

I thought they had increased them more, instead the increase was fair, if compared to the excellent quality of the service they provide and the efficiency of their help desk. Look for example at other providers like Mailchimp that in the last few years have done everything they wanted, even to old customers, with changes that increased prices dramatically.

So, totally agree with your point of view, @crazybrad

[crazybrad]

@p44 And your point about the quality is really important. Their delivery information has helped me win many arguments about "never receiving your email". Now I can prove that it was delivered to your inbox provider, and if lucky, even if when the recipient opens it.

[girish]

welp, we are a postmark customer. what are these pricing changes you talk about?

[girish]

nothing in https://postmarkapp.com/blog/ atleast. maybe we were supposed to get some email?

[crazybrad]

@girish I received an email. I believe the new pricing is on their website.

[p44]

@girish Yes, they sent an email few days ago, maybe your account won't be affected?

[p44]

@crazybrad this is a great point... when they say "never receiving your email"... you can see if is true or not

[nebulon]

Yes we also got a pricing change, however given the service they have provided for years now, the increase from 10Eur to 12Eur per month in our case for Cloudron's transactional emails is very acceptable.

[crazybrad]

@nebulon . Agreed. Also, additional cost for extended retention of logs (up to 1 year) is reasonable.

[p44]

@nebulon Yes, is very acceptable...