Issues with Forms / Contacts which submitted forms

[andreasdueren]

I have an issue where I can't edit forms via the GUI and I can't view contacts which submitted said forms. Some of the logs:

May 12 14:45:15 [Mon May 12 12:45:15.715627 2025] [php:warn] [pid 2543] [client 172.18.0.1:51244] PHP Warning: Directory /run/mautic/var/cache/prod/htmlpurifier not writable. in /app/code/vendor/ezyang/htmlpurifier/library/HTMLPurifier/DefinitionCache/Serializer.php on line 295, referer: https://sub.tld.com/s/forms/view/13
May 12 14:45:15 [Mon May 12 12:45:15.718923 2025] [php:warn] [pid 2543] [client 172.18.0.1:51244] PHP Warning: Directory /run/mautic/var/cache/prod/htmlpurifier not writable. in /app/code/vendor/ezyang/htmlpurifier/library/HTMLPurifier/DefinitionCache/Serializer.php on line 295, referer: https://sub.tld.com/s/forms/view/13
May 12 14:45:15 [Mon May 12 12:45:15.718953 2025] [php:warn] [pid 2543] [client 172.18.0.1:51244] PHP Warning: Directory /run/mautic/var/cache/prod/htmlpurifier not writable. in /app/code/vendor/ezyang/htmlpurifier/library/HTMLPurifier/DefinitionCache/Serializer.php on line 295, referer: https://sub.tld.com/s/forms/view/13
May 12 14:45:15 79.127.141.13 - - [12/May/2025:12:45:15 +0000] "GET /s/contacts HTTP/1.1" 200 308556 "https://sub.tld.com/s/forms/view/13" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/18.4 Safari/605.1.15"
May 12 14:45:16 79.127.141.13 - - [12/May/2025:12:45:16 +0000] "GET /s/contacts/view/83812?_=1747053915825&mauticUserLastActive=1&mauticLastNotificationId=104 HTTP/1.1" 500 195 "https://sub.tld.com/s/contacts" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/18.4 Safari/605.1.15"
May 12 14:47:38 79.127.141.13 - - [12/May/2025:12:47:37 +0000] "GET /s/contacts HTTP/1.1" 200 308551 "https://sub.tld.com/s/forms/view/13" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/18.4 Safari/605.1.15"
May 12 14:47:39 79.127.141.13 - - [12/May/2025:12:47:39 +0000] "GET /s/contacts/view/83812?_=1747054058267&mauticUserLastActive=2&mauticLastNotificationId=104 HTTP/1.1" 500 195 "https://sub.tld.com/s/contacts" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/18.4 Safari/605.1.15"
May 12 14:47:41 79.127.141.13 - - [12/May/2025:12:47:41 +0000] "GET /s/forms?_=1747054058268&mauticUserLastActive=3&mauticLastNotificationId=104 HTTP/1.1" 200 132933 "https://sub.tld.com/s/contacts" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/18.4 Safari/605.1.15"
May 12 14:47:42 79.127.141.13 - - [12/May/2025:12:47:42 +0000] "GET /s/forms/view/13?_=1747054058269&mauticUserLastActive=5&mauticLastNotificationId=104 HTTP/1.1" 200 124684 "https://sub.tld.com/s/forms" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/18.4 Safari/605.1.15"
May 12 14:47:43 79.127.141.13 - - [12/May/2025:12:47:43 +0000] "GET /s/forms/edit/13?_=1747054058270&mauticUserLastActive=6&mauticLastNotificationId=104 HTTP/1.1" 500 69804 "https://sub.tld.com/s/forms/view/13" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/18.4 Safari/605.1.15"
May 12 14:47:44 79.127.141.13 - - [12/May/2025:12:47:44 +0000] "GET /media/js/libraries.js?v75165c28&mauticUserLastActive=6&mauticLastNotificationId=104 HTTP/1.1" 200 420205 "https://sub.tld.com/s/forms/view/13" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/18.4 Safari/605.1.15"
May 12 14:47:45 79.127.141.13 - - [12/May/2025:12:47:45 +0000] "GET /s/forms/view/13 HTTP/1.1" 200 259454 "https://sub.tld.com/s/forms/view/13" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/18.4 Safari/605.1.15"
May 12 14:47:45 79.127.141.13 - - [12/May/2025:12:47:45 +0000] "GET /media/css/app.css?v75165c28 HTTP/1.1" 200 70870 "https://sub.tld.com/s/forms/view/13" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/18.4 Safari/605.1.15"
May 12 14:47:45 79.127.141.13 - - [12/May/2025:12:47:45 +0000] "GET /media/css/libraries.css?v75165c28 HTTP/1.1" 200 136447 "https://sub.tld.com/s/forms/view/13" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/18.4 Safari/605.1.15"
May 12 14:47:45 79.127.141.13 - - [12/May/2025:12:47:45 +0000] "GET /media/js/app.js?v75165c28 HTTP/1.1" 200 83853 "https://sub.tld.com/s/forms/view/13" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/18.4 Safari/605.1.15"
May 12 14:47:45 79.127.141.13 - - [12/May/2025:12:47:45 +0000] "GET /media/libraries/ckeditor/ckeditor.js?v75165c28 HTTP/1.1" 200 375230 "https://sub.tld.com/s/forms/view/13" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/18.4 Safari/605.1.15"
May 12 14:47:45 79.127.141.13 - - [12/May/2025:12:47:45 +0000] "GET /media/js/libraries.js?v75165c28 HTTP/1.1" 200 420205 "https://sub.tld.com/s/forms/view/13" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/18.4 Safari/605.1.15"
May 12 14:47:45 79.127.141.13 - - [12/May/2025:12:47:45 +0000] "GET /app/bundles/CoreBundle/Assets/css/libraries/remixicon/fonts/remixicon.woff2?t=1718271040674 HTTP/1.1" 304 - "https://sub.tld.com/s/forms/view/13" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/18.4 Safari/605.1.15"
May 12 14:47:45 79.127.141.13 - - [12/May/2025:12:47:45 +0000] "GET /app/assets/fonts/source-sans-3-v15-cyrillic_cyrillic-ext_greek_greek-ext_latin_latin-ext_vietnamese-regular.woff2 HTTP/1.1" 304 - "https://sub.tld.com/s/forms/view/13" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/18.4 Safari/605.1.15"
May 12 14:47:45 79.127.141.13 - - [12/May/2025:12:47:45 +0000] "GET /app/assets/fonts/source-sans-3-v15-cyrillic_cyrillic-ext_greek_greek-ext_latin_latin-ext_vietnamese-italic.woff2 HTTP/1.1" 304 - "https://sub.tld.com/s/forms/view/13" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/18.4 Safari/605.1.15"
May 12 14:47:45 79.127.141.13 - - [12/May/2025:12:47:45 +0000] "GET /app/assets/fonts/source-sans-3-v15-cyrillic_cyrillic-ext_greek_greek-ext_latin_latin-ext_vietnamese-600.woff2 HTTP/1.1" 304 - "https://sub.tld.com/s/forms/view/13" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/18.4 Safari/605.1.15"
May 12 14:47:47 79.127.141.13 - - [12/May/2025:12:47:47 +0000] "GET /s/forms?_=1747054065402&mauticUserLastActive=2&mauticLastNotificationId=104 HTTP/1.1" 200 132910 "https://sub.tld.com/s/forms/view/13" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/18.4 Safari/605.1.15"
May 12 14:47:47 79.127.141.13 - - [12/May/2025:12:47:47 +0000] "GET /app/assets/fonts/source-sans-3-v15-cyrillic_cyrillic-ext_greek_greek-ext_latin_latin-ext_vietnamese-700.woff2 HTTP/1.1" 304 - "https://sub.tld.com/s/forms/view/13" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/18.4 Safari/605.1.15"
May 12 14:47:48 79.127.141.13 - - [12/May/2025:12:47:48 +0000] "GET /s/forms/results/13?_=1747054065403&mauticUserLastActive=4&mauticLastNotificationId=104 HTTP/1.1" 500 195 "https://sub.tld.com/s/forms" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/18.4 Safari/605.1.15"

Anyone else have similar problems?

[BrutalBirdie]

@andreasdueren

May 12 14:45:15 [Mon May 12 12:45:15.715627 2025] [php:warn] [pid 2543] [client 172.18.0.1:51244] PHP Warning: Directory /run/mautic/var/cache/prod/htmlpurifier not writable. in /app/code/vendor/ezyang/htmlpurifier/library/HTMLPurifier/DefinitionCache/Serializer.php on line 295, referer: https://sub.tld.com/s/forms/view/13

Directory /run/mautic/var/cache/prod/htmlpurifier not writable

Hmmm, can you put the app in recovery mode and start it manually and check if the issue is then resolved?
Then we know this error about the filesystem ro needs to be resolved in the app package.

"Starting manually in recovery mode? How?"

/app/pkg/start.sh

[andreasdueren]

@BrutalBirdie Thank you for these troubleshooting tips!

Mautic fires up bot doesn't seem to write any relevant logs anymore even though the same problems persist. Form can't be edited or submitted, results can't be viewed and contacts that submitted the form can't be viewed either.

Cache was manually cleared many times during various other troubleshooting attempts. There seems to be a database issue too:

root@72a17a3a-ebb3-403f-b5ae-5f7e16324879:/app/code/bin# php console doctrine:migrations:list
+-------------------------------------------+--------------+---------------------+----------------+-------------+
| Migration Versions                                                                              |             |
+-------------------------------------------+--------------+---------------------+----------------+-------------+
| Migration                                 | Status       | Migrated At         | Execution Time | Description |
+-------------------------------------------+--------------+---------------------+----------------+-------------+
| Mautic\Migrations\Version020230615115326  | migrated     | 2025-05-13 10:17:02 | 0.61s          |             |
| Mautic\Migrations\Version20190326190241   | not migrated |                     |                |             |
| Mautic\Migrations\Version20190410143658   | not migrated |                     |                |             |
| Mautic\Migrations\Version20190524124819   | not migrated |                     |                |             |
| Mautic\Migrations\Version20191106152509   | migrated     | 2025-05-13 10:17:04 | 0s             |             |
| Mautic\Migrations\Version20200415135706   | not migrated |                     |                |             |
| Mautic\Migrations\Version20200513162918   | not migrated |                     |                |             |
| Mautic\Migrations\Version20200917152259   | migrated     | 2025-05-13 10:17:04 | 0.435s         |             |
| Mautic\Migrations\Version20201019100000   | not migrated |                     |                |             |
| Mautic\Migrations\Version20201026101117   | not migrated |                     |                |             |
| Mautic\Migrations\Version20210112162046   | not migrated |                     |                |             |
| Mautic\Migrations\Version20210115065034   | not migrated |                     |                |             |
| Mautic\Migrations\Version20210211081531   | migrated     | 2025-05-13 10:17:05 | 0.103s         |             |
| Mautic\Migrations\Version20210217115150   | not migrated |                     |                |             |
| Mautic\Migrations\Version20210420113309   | not migrated |                     |                |             |
| Mautic\Migrations\Version20210818090322   | not migrated |                     |                |             |
| Mautic\Migrations\Version20210819201726   | not migrated |                     |                |             |
| Mautic\Migrations\Version20211020092759   | not migrated |                     |                |             |
| Mautic\Migrations\Version20211020114811   | migrated     | 2025-05-13 10:17:05 | 0.671s         |             |
| Mautic\Migrations\Version20211020142629   | migrated     | 2025-05-13 10:17:06 | 0.017s         |             |
| Mautic\Migrations\Version20211026152443   | not migrated |                     |                |             |
| Mautic\Migrations\Version20211026153057   | not migrated |                     |                |             |
| Mautic\Migrations\Version20211110070503   | not migrated |                     |                |             |
| Mautic\Migrations\Version20211209022550   | migrated     | 2025-05-13 10:17:06 | 0.018s         |             |
| Mautic\Migrations\Version20220216161028   | migrated     | 2025-05-13 10:17:06 | 0.002s         |             |
| Mautic\Migrations\Version20220429091934   | not migrated |                     |                |             |
| Mautic\Migrations\Version20220722074516   | not migrated |                     |                |             |
| Mautic\Migrations\Version20221010121758   | migrated     | 2025-05-13 10:17:06 | 0s             |             |
| Mautic\Migrations\Version20221014061125   | not migrated |                     |                |             |
| Mautic\Migrations\Version20221014081742   | not migrated |                     |                |             |
| Mautic\Migrations\Version20221128145933   | migrated     | 2025-05-13 10:17:07 | 0.015s         |             |
| Mautic\Migrations\Version20230131133732   | not migrated |                     |                |             |
| Mautic\Migrations\Version20230307083702   | migrated     | 2025-05-13 10:17:07 | 0.001s         |             |
| Mautic\Migrations\Version20230311195347   | migrated     | 2025-05-13 10:17:07 | 0.001s         |             |
| Mautic\Migrations\Version20230321133733   | not migrated |                     |                |             |
| Mautic\Migrations\Version20230424083829   | not migrated |                     |                |             |
| Mautic\Migrations\Version20230506112314   | not migrated |                     |                |             |
| Mautic\Migrations\Version20230506113422   | not migrated |                     |                |             |
| Mautic\Migrations\Version20230506113627   | not migrated |                     |                |             |
| Mautic\Migrations\Version20230506113731   | not migrated |                     |                |             |
| Mautic\Migrations\Version20230506113812   | not migrated |                     |                |             |
| Mautic\Migrations\Version20230519154448   | not migrated |                     |                |             |
| Mautic\Migrations\Version20230522141144   | migrated     | 2025-05-13 10:17:07 | 0.089s         |             |
| Mautic\Migrations\Version20230525202700   | migrated     | 2025-05-13 10:17:07 | 0.002s         |             |
| Mautic\Migrations\Version20230606111852   | not migrated |                     |                |             |
| Mautic\Migrations\Version20230615101328   | migrated     | 2025-05-13 10:17:07 | 0.001s         |             |
| Mautic\Migrations\Version20230621074925   | not migrated |                     |                |             |
| Mautic\Migrations\Version20230627140512   | migrated     | 2025-05-13 10:17:07 | 0.001s         |             |
| Mautic\Migrations\Version20231110103625   | migrated     | 2025-05-13 10:17:07 | 0s             |             |
| Mautic\Migrations\Version20231205094436   | not migrated |                     |                |             |
| Mautic\Migrations\Version20231206152313   | not migrated |                     |                |             |
| Mautic\Migrations\Version20231207235400   | not migrated |                     |                |             |
| Mautic\Migrations\Version20240226114528   | not migrated |                     |                |             |
| Mautic\Migrations\Version20240320081612   | not migrated |                     |                |             |
| Mautic\Migrations\Version20240416112112   | not migrated |                     |                |             |
| Mautic\Migrations\Version20240611103824   | not migrated |                     |                |             |
| Mautic\Migrations\Version20240704164714   | migrated     | 2025-05-13 10:17:08 | 0s             |             |
| Mautic\Migrations\Version20240708153845   | migrated     | 2025-05-13 10:17:08 | 0.002s         |             |
| Mautic\Migrations\Version20240725105507   | migrated     | 2025-05-13 10:17:08 | 0.001s         |             |
| Mautic\Migrations\Version20241212090146   | not migrated |                     |                |             |
| Mautic\Migrations\Version20241227065658   | not migrated |                     |                |             |
| Mautic\Migrations\Version20250207035735   | migrated     | 2025-05-13 10:17:08 | 0.105s         |             |
| Mautic\Migrations\Versionzz20230929183000 | not migrated |                     |                |             |
+-------------------------------------------+--------------+---------------------+----------------+-------------+
root@72a17a3a-ebb3-403f-b5ae-5f7e16324879:/app/code/bin# 

I tried running migrations but they failed:

root@72a17a3a-ebb3-403f-b5ae-5f7e16324879:/app/code/bin# php console doctrine:migrations:diff

                                                                                                                        
 [WARNING] You have 42 available migrations to execute.                                                                 
                                                                                                                        

 Are you sure you wish to continue? (yes/no) [yes]:
 > yes

 Generated new migration class to "/app/code/app/migrations/Version20250513082330.php"
 
 To run just this migration for testing purposes, you can use migrations:execute --up 'Mautic\\Migrations\\Version20250513082330'
 
 To revert the migration you can use migrations:execute --down 'Mautic\\Migrations\\Version20250513082330'
 
root@72a17a3a-ebb3-403f-b5ae-5f7e16324879:/app/code/bin# php console doctrine:migrations:execute --up 'Mautic\\Migrations\\Version20250513082330'

 WARNING! You are about to execute a migration in database "7c7dfe96598ec75d" that could result in schema changes and data loss. Are you sure you wish to continue? (yes/no) [yes]:
 > yes


In MigrationClassNotFound.php line 15:
                                                                              
  Migration class "Mautic\\Migrations\\Version20250513082330" was not found?  
                                                                              

doctrine:migrations:execute [--write-sql [WRITE-SQL]] [--dry-run] 

root@72a17a3a-ebb3-403f-b5ae-5f7e16324879:/app/code/bin# php console doctrine:ensure-production-settings

                                                                                                                        
 [WARNING] This console command has been deprecated and will be removed in a future version of Doctrine ORM.            
                                                                                                                        

                                                                                                                        
 [OK] Environment is correctly configured for production.                                                               
                                                                                                                        

root@72a17a3a-ebb3-403f-b5ae-5f7e16324879:/app/code/bin# 

[BrutalBirdie]

@andreasdueren huh okay then there is something else going on.
Is there any erros in the web console?

[andreasdueren]

root@72a17a3a-ebb3-403f-b5ae-5f7e16324879:/app/code/bin# php console doctrine:migrations:migrate --no-interaction --env=prod 
[2025-05-13 10:28:01] [notice] Migrating up to Mautic\Migrations\Versionzz20230929183000
[2025-05-13 10:28:01] [notice] Migration Mautic\Migrations\Version20190326190241 skipped during Pre-Checks. Reason: "Schema includes this migration"
[2025-05-13 10:28:01] [notice] Migration Mautic\Migrations\Version20190410143658 skipped during Pre-Checks. Reason: "Schema includes this migration"
[2025-05-13 10:28:01] [notice] Schema includes this migration
[2025-05-13 10:28:01] [notice] Migration Mautic\Migrations\Version20190524124819 skipped during Pre-Checks. Reason: "Schema includes this migration"
[2025-05-13 10:28:01] [notice] Migration Mautic\Migrations\Version20200415135706 skipped during Pre-Checks. Reason: "Schema includes this migration"
[2025-05-13 10:28:01] [notice] Migration Mautic\Migrations\Version20200513162918 skipped during Pre-Checks. Reason: "The body_text column has already been added to the email_copies table."
[2025-05-13 10:28:01] [notice] Migration Mautic\Migrations\Version20201019100000 skipped during Pre-Checks. Reason: "Table emails_draft already exists. Skipping migration"
[2025-05-13 10:28:01] [notice] Migration Mautic\Migrations\Version20201026101117 skipped during Pre-Checks. Reason: "Schema includes this migration"
[2025-05-13 10:28:01] [notice] Migration Mautic\Migrations\Version20210112162046 skipped during Pre-Checks. Reason: "Index `integration_integration_object_name_last_sync_date` already exists. Skipping the migration"
[2025-05-13 10:28:01] [notice] Migration Mautic\Migrations\Version20210115065034 skipped during Pre-Checks. Reason: "The emails table already includes the preheader_text column"
[2025-05-13 10:28:01] [notice] Migration Mautic\Migrations\Version20210217115150 skipped during Pre-Checks. Reason: "Deleted column already added in tables"
[2025-05-13 10:28:01] [notice] Index lead_list_alias already exists
[2025-05-13 10:28:01] [notice] Migration Mautic\Migrations\Version20210420113309 skipped during Pre-Checks. Reason: "Schema includes this migration"
[2025-05-13 10:28:02] [notice] Column uuid already exists
[2025-05-13 10:28:02] [notice] Migration Mautic\Migrations\Version20210818090322 skipped during Pre-Checks. Reason: "Schema includes this migration"
[2025-05-13 10:28:02] [notice] Column uuid already exists
[2025-05-13 10:28:02] [notice] Migration Mautic\Migrations\Version20210819201726 skipped during Pre-Checks. Reason: "Schema includes this migration"
[2025-05-13 10:28:02] [notice] Index lead_date_modified cannot be created because the leads has hit the table index limit or the index already exists
[2025-05-13 10:28:02] [notice] Migration Mautic\Migrations\Version20211020092759 skipped during Pre-Checks. Reason: "Schema includes this migration"
[2025-05-13 10:28:02] [notice] Index idx_object_field_order_is_published already exists
[2025-05-13 10:28:02] [notice] Migration Mautic\Migrations\Version20211026152443 skipped during Pre-Checks. Reason: "Schema includes this migration"
[2025-05-13 10:28:02] [notice] Index idx_frequency_date_added already exists
[2025-05-13 10:28:02] [notice] Migration Mautic\Migrations\Version20211026153057 skipped during Pre-Checks. Reason: "Schema includes this migration"
[2025-05-13 10:28:02] [notice] Column already in BOOLEAN type
[2025-05-13 10:28:02] [notice] Migration Mautic\Migrations\Version20211110070503 skipped during Pre-Checks. Reason: "Schema includes this migration"
[2025-05-13 10:28:02] [notice] Table contact_export_scheduler already exists
[2025-05-13 10:28:02] [notice] Migration Mautic\Migrations\Version20220429091934 skipped during Pre-Checks. Reason: "Schema includes this migration"
[2025-05-13 10:28:02] [notice] Migration Mautic\Migrations\Version20220722074516 skipped during Pre-Checks. Reason: "The deduplicate column has already been added to the notifications table."
[2025-05-13 10:28:02] [notice] Migration Mautic\Migrations\Version20221014061125 skipped during Pre-Checks. Reason: "Index webhook_id_date_added already exists"
[2025-05-13 10:28:02] [notice] Migration Mautic\Migrations\Version20221014081742 skipped during Pre-Checks. Reason: "Schema includes this migration"
[2025-05-13 10:28:02] [notice] Migration Mautic\Migrations\Version20230131133732 skipped during Pre-Checks. Reason: "The last_built_time column has already been added to the lead_lists table."
[2025-05-13 10:28:02] [notice] Column asset_downloads.utm_campaign already exists
[2025-05-13 10:28:02] [notice] Column asset_downloads.utm_content already exists
[2025-05-13 10:28:02] [notice] Column asset_downloads.utm_medium already exists
[2025-05-13 10:28:02] [notice] Column asset_downloads.utm_source already exists
[2025-05-13 10:28:02] [notice] Column asset_downloads.utm_term already exists
[2025-05-13 10:28:02] [notice] Migration Mautic\Migrations\Version20230321133733 skipped during Pre-Checks. Reason: "Schema includes this migration"
[2025-05-13 10:28:02] [notice] Migration Mautic\Migrations\Version20230424083829 skipped during Pre-Checks. Reason: "Schema includes this migration"
[2025-05-13 10:28:02] [notice] The index "dnc_date_added" has already been added to the table "lead_donotcontact".
[2025-05-13 10:28:02] [notice] Migration Mautic\Migrations\Version20230506112314 skipped during Pre-Checks. Reason: "Schema includes this migration"
[2025-05-13 10:28:02] [notice] The index "stat_dynamic_content_date_sent" has already been added to the table "dynamic_content_stats".
[2025-05-13 10:28:02] [notice] Migration Mautic\Migrations\Version20230506113422 skipped during Pre-Checks. Reason: "Schema includes this migration"
[2025-05-13 10:28:02] [notice] The index "message_queue_date_published" has already been added to the table "message_queue".
[2025-05-13 10:28:02] [notice] Migration Mautic\Migrations\Version20230506113627 skipped during Pre-Checks. Reason: "Schema includes this migration"
[2025-05-13 10:28:02] [notice] The index "lead_stages_change_log_date_added" has already been added to the table "lead_stages_change_log".
[2025-05-13 10:28:02] [notice] Migration Mautic\Migrations\Version20230506113731 skipped during Pre-Checks. Reason: "Schema includes this migration"
[2025-05-13 10:28:03] [notice] The index "utm_date_added" has already been added to the table "lead_utmtags".
[2025-05-13 10:28:03] [notice] Migration Mautic\Migrations\Version20230506113812 skipped during Pre-Checks. Reason: "Schema includes this migration"
[2025-05-13 10:28:03] [notice] Table plugin_crm_pipedrive_owners was already removed
[2025-05-13 10:28:03] [notice] Migration Mautic\Migrations\Version20230519154448 skipped during Pre-Checks. Reason: "Schema includes this migration"
[2025-05-13 10:28:03] [notice] Migration is not required.
[2025-05-13 10:28:03] [notice] Migration Mautic\Migrations\Version20230606111852 skipped during Pre-Checks. Reason: "Schema includes this migration"
[2025-05-13 10:28:03] [notice] Table point_groups already exists
[2025-05-13 10:28:03] [notice] Table point_group_contact_score already exists
[2025-05-13 10:28:03] [notice] Column points.group_id already exists
[2025-05-13 10:28:03] [notice] Column point_triggers.group_id already exists
[2025-05-13 10:28:03] [notice] Column lead_points_change_log.group_id already exists
[2025-05-13 10:28:03] [notice] Foreign key FK_9D85A703E7A1254A already exists in point_group_contact_score table
[2025-05-13 10:28:03] [notice] Foreign key FK_9D85A703FE54D947 already exists in point_group_contact_score table
[2025-05-13 10:28:03] [notice] Foreign key FK_27BA8E29FE54D947 already exists in points table
[2025-05-13 10:28:03] [notice] Foreign key FK_9CABD32FFE54D947 already exists in point_triggers table
[2025-05-13 10:28:03] [notice] Foreign key FK_949C2CCCFE54D947 already exists in lead_points_change_log table
[2025-05-13 10:28:03] [notice] Migration Mautic\Migrations\Version20230621074925 skipped during Pre-Checks. Reason: "Schema includes this migration"
[2025-05-13 10:28:03] [notice] Index lead_id_lists_id_removed already exists
[2025-05-13 10:28:03] [notice] Migration Mautic\Migrations\Version20231205094436 skipped during Pre-Checks. Reason: "Schema includes this migration"
[2025-05-13 10:28:03] [notice] Index stat_email_lead_id_date_sent already exists
[2025-05-13 10:28:03] [notice] Index stat_email_email_id_is_read already exists
[2025-05-13 10:28:03] [notice] Migration Mautic\Migrations\Version20231206152313 skipped during Pre-Checks. Reason: "Schema includes this migration"
[2025-05-13 10:28:03] [notice] Migration Mautic\Migrations\Version20231207235400 skipped during Pre-Checks. Reason: "Schema includes this migration"
[2025-05-13 10:28:03] [notice] Table email_list_excluded already exists
[2025-05-13 10:28:03] [notice] Foreign key FK_3D3C217BA832C1C9 already exists
[2025-05-13 10:28:03] [notice] Foreign key FK_3D3C217BB9FC8874 already exists
[2025-05-13 10:28:03] [notice] Migration Mautic\Migrations\Version20240226114528 skipped during Pre-Checks. Reason: "Schema includes this migration"
[2025-05-13 10:28:03] [notice] Column trigger_window already exists
[2025-05-13 10:28:03] [notice] Migration Mautic\Migrations\Version20240320081612 skipped during Pre-Checks. Reason: "Schema includes this migration"
[2025-05-13 10:28:03] [notice] Column version already exists
[2025-05-13 10:28:03] [notice] Migration Mautic\Migrations\Version20240416112112 skipped during Pre-Checks. Reason: "Schema includes this migration"
[2025-05-13 10:28:03] [notice] Column draft_custom_mjml already exists
[2025-05-13 10:28:03] [notice] Migration Mautic\Migrations\Version20240611103824 skipped during Pre-Checks. Reason: "Schema includes this migration"
[2025-05-13 10:28:03] [notice] Table sync_object_mapping does not exist or the index internal_object_id_idx already exists.
[2025-05-13 10:28:03] [notice] Migration Mautic\Migrations\Version20241212090146 skipped during Pre-Checks. Reason: "Schema includes this migration"
[2025-05-13 10:28:03] [notice] Column is_read_only already exists
[2025-05-13 10:28:03] [notice] Migration Mautic\Migrations\Version20241227065658 skipped during Pre-Checks. Reason: "Schema includes this migration"
[2025-05-13 10:28:03] [notice] Migration Mautic\Migrations\Versionzz20230929183000 skipped during Pre-Checks. Reason: "There are no local config files to migrate. Skipping the migration."
[2025-05-13 10:28:03] [notice] finished in 2431.7ms, used 58.5M memory, 42 migrations executed, 0 sql queries
[2025-05-13 10:28:03] 
root@72a17a3a-ebb3-403f-b5ae-5f7e16324879:/app/code/bin# 

[andreasdueren]

Looks like I was able to resolve it by seriously meddling with my database. A bit too complicated to go into detail here.

[BrutalBirdie]

@andreasdueren If you can go into detail, please do
We all benefit from that.