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  3. Cannot access cloudron dashboard

Cannot access cloudron dashboard

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  • A Offline
    A Offline
    andirahmat
    wrote last edited by andirahmat
    #1

    Today suddenly i cannot open Cloudron my.domain.com All app and domain can’t be reached from browser.

    • I can ping my cloudron domani and my public ip also logged in from ssh.
    • My Cloudron Setup running on proxmox vm that is running on dedicated server of ovh.
    • Restart the vm not fix the problem
    • Disk usage is normal not full
    • CPU usage on proxmox shows constant 100%
    • 8CPU, 24GB Ram

    cloudron-support --troubleshoot, result is inconsistent :
    Sometimes : Could not load dashboard website with loopback check
    Sometimes : Could not load dashboard domain. Hairpin NAT is not working. Please check if your router supports it

    on /etc/hosts : i added mypublicip my.domain.com
    Now, sometimes i can access the dashboard, sometimes not. Some app running, most app Not Responding state. The not respoding turn to Running after restart.

    But now the overall dashboard and app still not fully recover. Opening dashboard took long loading time.

    What can i do to solve this?

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    • A Offline
      A Offline
      andirahmat
      wrote last edited by
      #2

      It's normal now, after 12 hours.

      1 Reply Last reply
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      • J Offline
        J Offline
        joseph
        Staff
        wrote last edited by
        #3

        @andirahmat oh, it fixed itself?

        1 Reply Last reply
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        • J joseph has marked this topic as solved
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