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  3. Email forwarding with Amazon SES

Email forwarding with Amazon SES

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  • N Offline
    N Offline
    ntnsndr
    wrote last edited by
    #1

    I recently switched an email address from sending via Cloudron to sending via Amazon SES. I was hoping this would improve deliverability and get rid of persistent errors around the PTR configuration. But now forwarding messages to a gmail address through Rainloop doesn't work. I'm getting this error:

    
    This is a permanent error; I've given up. Sorry it didn't work out.
    
    Intended Recipients: <ADDRESS2@EXAMPLE.COM>
    Failure Reason: Error: 554 Message rejected: Email address is not verified. The following identities failed the check in region US-EAST-2: ADDRESS1@EXAMPLE.COM
    
    
    Original-Envelope-Id: <e4dce8d2-4e99-4de8-8c4d-10ac774a4fb7@EXAMPLE.COM>
    Reporting-MTA: dns;my.medlab.host
    Arrival-Date: Tue, 19 Aug 2025 14:47:08 +0000
    
    Final-Recipient: rfc822;ADDRESS2@EXAMPLE.COM
    Action: failed
    Remote-MTA: 3.22.8.243
    Diagnostic-Code: smtp;554 Message rejected: Email address is not verified. The following identities failed the check in region US-EAST-2: ADDRESS1@EXAMPLE.COM 
    

    Obviously I cannot verify the addresses that people are writing me from, since I don't control those addresses or domains.

    Is there a way to properly forward messages from arbitrary email addresses if using SES for delivery?

    Thanks for your assistance.

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    • N Offline
      N Offline
      ntnsndr
      wrote last edited by
      #2

      Bumping! A bit desperate for help here! Thanks:)

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      • nichu42N Offline
        nichu42N Offline
        nichu42
        wrote last edited by
        #3
        This post is deleted!
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        • nichu42N Offline
          nichu42N Offline
          nichu42
          wrote last edited by
          #4

          You want Rainloop to redirect messages so they appear as they come from the original sender?

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          • N Offline
            N Offline
            ntnsndr
            wrote last edited by
            #5

            @nichu42 thanks for engaging. Honestly it could go either way. That does appear to be the default meaning of "forwarding" in the Rainloop filter. But it would be fine if all the messages came from the same address if need be.

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            • J Offline
              J Offline
              joseph
              Staff
              wrote last edited by
              #6

              Cloudron uses SRS for mail forwarding. Does SES support SRS? I think off late gmail has also changed behavior wrt SRS. I think @girish is aware of this already, there is no fix currently.

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