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Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. Support
  3. Currently not possible to install app on demo.cloudron.io due to IPv6 API

Currently not possible to install app on demo.cloudron.io due to IPv6 API

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  • N Offline
    N Offline
    Neiluj
    wrote last edited by girish
    #1

    Not sure if this is a support request per se - feel free to move.

    Description

    It is currently not possible to install apps on my.demo.cloudron.io due to the following error:
    Unable to detect ipv6. API server (ipv6.api.cloudron.io) unreachable

    d4f062da-6824-4e1a-95c6-dfa41f5c5eba-image.png

    Steps to reproduce

    Attempting to install any apps from the app store return this issue.

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    • jamesJ Offline
      jamesJ Offline
      james
      Staff
      wrote last edited by
      #2

      Hello @Neiluj
      Thanks for reporting.
      This is many times only a temporary issue mostly due to timeouts.
      You can always check https://status.cloudron.io our official uptime kuma to see if there are any outages.
      I've just installed the lampo app on the demo cloudron with no issues.

      If you'd like, please try again.

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      • girishG Offline
        girishG Offline
        girish
        Staff
        wrote last edited by
        #3

        Incidentally, I was just looking into this and fixed a race in our code - https://git.cloudron.io/platform/box/-/commit/084050bb2fa8e2ccdf4ba72f89b48fb089628e5c .

        But the original issue is still that hetzner dedis periodically lose IPv6 connectivity, I am not sure if this is just specific to our demo server or not . But as @james said, a retry fixes it usually. But there is a bug which was breaking retry ! I have patched the demo server but let us know if you see this again!

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        • girishG girish has marked this topic as solved
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