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Cloudron Forum

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  1. Cloudron Forum
  2. Support
  3. Downgrade from billing version to free

Downgrade from billing version to free

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  • T Offline
    T Offline
    Trackoow
    wrote last edited by
    #1

    I want to know how it will operate when the billing time is over of my subscription.
    I have currently only two applications and a mail service running on my server but nothing else.
    What is gonna happen the day my subscription for the mail server, the applications services and the data ?

    jamesJ 1 Reply Last reply
    0
    • T Trackoow

      I want to know how it will operate when the billing time is over of my subscription.
      I have currently only two applications and a mail service running on my server but nothing else.
      What is gonna happen the day my subscription for the mail server, the applications services and the data ?

      jamesJ Online
      jamesJ Online
      james
      Staff
      wrote last edited by
      #2

      Hello @Trackoow

      Nothing will happen.
      Everything will keep working as is.
      Meaning, everything that you have running and configured will stay the same even if you cancel your subscription.
      The only limit after cancellation is that you won't be able to install more apps. But everything already present will stay as is.

      If you have any follow-up questions, please don't hesitate to ask away.

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      • nebulonN Away
        nebulonN Away
        nebulon
        Staff
        wrote last edited by
        #3

        As @james mentioned, things will keep running fine, however since we do not automatically downgrade to the free tier for the moment, you will not receive any app updates at that point. Just ping us at support@cloudron.io with your Cloudron ID once the subscription has ended, and we will reassign the free tier then.

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