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Cloudron Forum

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  1. Cloudron Forum
  2. Support
  3. prefix must be a string

prefix must be a string

Scheduled Pinned Locked Moved Solved Support
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  • G Offline
    G Offline
    ghosted
    wrote last edited by ghosted
    #9

    I have the same problem. Previous import backups worked, previous to 9x. I'm also using the same exact backup paths.

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    • mdc773M Offline
      mdc773M Offline
      mdc773
      wrote last edited by
      #10

      hmm so i can reinstall right now and use the backup 9.0.11 on 9.0.12. and it should work? or just retry what i have above

      G 1 Reply Last reply
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      • mdc773M mdc773

        hmm so i can reinstall right now and use the backup 9.0.11 on 9.0.12. and it should work? or just retry what i have above

        G Offline
        G Offline
        ghosted
        wrote last edited by ghosted
        #11

        @mdc773 no, 9.0.11 does not work, and I doubt any 9x does. I know 8x works. 9x has too many bugs

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        • mdc773M Offline
          mdc773M Offline
          mdc773
          wrote last edited by
          #12

          ok i got it... some how i got upgraded and it broke my whole system

          G 2 Replies Last reply
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          • mdc773M mdc773 has marked this topic as solved
          • mdc773M mdc773

            ok i got it... some how i got upgraded and it broke my whole system

            G Offline
            G Offline
            ghosted
            wrote last edited by
            #13

            @mdc773 yea lol... this is why I'm doing the import backup and it wont work... Imagine if one could simply drag and drop their backup file, that'd be nice.. file manager stalls when uploading any .tar.gz, so I can't even do that hack around

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            • mdc773M mdc773

              ok i got it... some how i got upgraded and it broke my whole system

              G Offline
              G Offline
              ghosted
              wrote last edited by
              #14

              @mdc773 you marked this as solved? i still have the same problem. 1ba0f4f4-1d9c-4c91-bcee-420c802f9283-image.png 4

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              • jamesJ james has marked this topic as unsolved
              • jamesJ Online
                jamesJ Online
                james
                Staff
                wrote last edited by
                #15

                Hello @ghosted
                I have marked the topic as unsolved again also for us to track this issue.

                G 1 Reply Last reply
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                • jamesJ james

                  Hello @ghosted
                  I have marked the topic as unsolved again also for us to track this issue.

                  G Offline
                  G Offline
                  ghosted
                  wrote last edited by
                  #16

                  @james thanks, any ETA on a fix? Is there another way I can upload my app backup?

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                  • girishG Offline
                    girishG Offline
                    girish
                    Staff
                    wrote last edited by girish
                    #17

                    @ghosted @mdc773 sorry for the inconvenience, a fix is coming, most likely later today. In the meantime, if it's urgent, you can write to support@cloudron.io and we can patch your server individually for this bug.

                    The issue happens when the import/restore form is filled up manually. If you use a backup config file, it works.

                    To workaround:

                    • Download the backup config of any current app. App -> Backups -> Select backup -> ... -> Download Config to your desktop.
                    • Edit that config json file on your desktop and change the remotePath field.
                    • App -> Backups -> Import -> Upload a backup config .

                    This works because the config file sets prefix to "" internally.

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                    • girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote last edited by
                      #18

                      @ghosted @mdc773 9.0.13 has the fix .

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                      • girishG girish has marked this topic as solved
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