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Cloudron Forum

Apps - Status | Demo | Docs | Install
  1. Cloudron Forum
  2. Support
  3. prefix must be a string

prefix must be a string

Scheduled Pinned Locked Moved Solved Support
restore
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  • mdc773M Offline
    mdc773M Offline
    mdc773
    wrote on last edited by
    #4

    maybe thanks ill see what happens

    1 Reply Last reply
    1
    • girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by girish
      #5

      @mdc773 I am assuming you filled in the fields in the restore view manually correct?

      1 Reply Last reply
      0
      • girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #6

        Never mind, I have managed to reproduce the problem .

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        2
        • mdc773M Offline
          mdc773M Offline
          mdc773
          wrote on last edited by
          #7

          whats the solution

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          • mdc773M Offline
            mdc773M Offline
            mdc773
            wrote on last edited by
            #8

            i really just need the domains i had and the emails don't need the apps lol

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            1
            • G Offline
              G Offline
              ghosted
              wrote on last edited by ghosted
              #9

              I have the same problem. Previous import backups worked, previous to 9x. I'm also using the same exact backup paths.

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              • mdc773M Offline
                mdc773M Offline
                mdc773
                wrote on last edited by
                #10

                hmm so i can reinstall right now and use the backup 9.0.11 on 9.0.12. and it should work? or just retry what i have above

                G 1 Reply Last reply
                0
                • mdc773M mdc773

                  hmm so i can reinstall right now and use the backup 9.0.11 on 9.0.12. and it should work? or just retry what i have above

                  G Offline
                  G Offline
                  ghosted
                  wrote on last edited by ghosted
                  #11

                  @mdc773 no, 9.0.11 does not work, and I doubt any 9x does. I know 8x works. 9x has too many bugs

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                  • mdc773M Offline
                    mdc773M Offline
                    mdc773
                    wrote on last edited by
                    #12

                    ok i got it... some how i got upgraded and it broke my whole system

                    G 2 Replies Last reply
                    0
                    • mdc773M mdc773 has marked this topic as solved on
                    • mdc773M mdc773

                      ok i got it... some how i got upgraded and it broke my whole system

                      G Offline
                      G Offline
                      ghosted
                      wrote on last edited by
                      #13

                      @mdc773 yea lol... this is why I'm doing the import backup and it wont work... Imagine if one could simply drag and drop their backup file, that'd be nice.. file manager stalls when uploading any .tar.gz, so I can't even do that hack around

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                      • mdc773M mdc773

                        ok i got it... some how i got upgraded and it broke my whole system

                        G Offline
                        G Offline
                        ghosted
                        wrote on last edited by
                        #14

                        @mdc773 you marked this as solved? i still have the same problem. 1ba0f4f4-1d9c-4c91-bcee-420c802f9283-image.png 4

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                        • jamesJ james has marked this topic as unsolved on
                        • jamesJ Online
                          jamesJ Online
                          james
                          Staff
                          wrote on last edited by
                          #15

                          Hello @ghosted
                          I have marked the topic as unsolved again also for us to track this issue.

                          G 1 Reply Last reply
                          0
                          • jamesJ james

                            Hello @ghosted
                            I have marked the topic as unsolved again also for us to track this issue.

                            G Offline
                            G Offline
                            ghosted
                            wrote on last edited by
                            #16

                            @james thanks, any ETA on a fix? Is there another way I can upload my app backup?

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                            • girishG Offline
                              girishG Offline
                              girish
                              Staff
                              wrote on last edited by girish
                              #17

                              @ghosted @mdc773 sorry for the inconvenience, a fix is coming, most likely later today. In the meantime, if it's urgent, you can write to support@cloudron.io and we can patch your server individually for this bug.

                              The issue happens when the import/restore form is filled up manually. If you use a backup config file, it works.

                              To workaround:

                              • Download the backup config of any current app. App -> Backups -> Select backup -> ... -> Download Config to your desktop.
                              • Edit that config json file on your desktop and change the remotePath field.
                              • App -> Backups -> Import -> Upload a backup config .

                              This works because the config file sets prefix to "" internally.

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                              • girishG Offline
                                girishG Offline
                                girish
                                Staff
                                wrote on last edited by
                                #18

                                @ghosted @mdc773 9.0.13 has the fix .

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                                • girishG girish has marked this topic as solved on
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