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  3. Backup failure during app update is not shown in the UI

Backup failure during app update is not shown in the UI

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This topic was forked from Cloudron 9.0 (beta) bug reports nebulon
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  • scookeS Offline
    scookeS Offline
    scooke
    wrote last edited by scooke
    #1

    Here's weird bug. Many of my apps have the green arrow indicating an update. So I go to the app and update it... it restarts... and the green arrow persists. Some apps need "updating" 2 times, some need three times, before the green arrow goes away. I've tried refreshing the page in between, but that green arrow persists. Previously on 8 (I forget which version but almost all of them) an app would have the green arrow, but if it had been updated already, pressing the Update button would produce an error message that the app can't be downgraded. Now, on 9.0.12, these apps just keep updating until the green arrow disappears (so far, NEVER after one update).

    EDIT: I noticed that the update process was trying to backup the app to a non-existent destination (I had changed), and thus, it appears, the Update process would just fail, or stop, at that point with no notice or alert or anything. So I fixed that, and the apps backed up, and THEN, for some of them, the green arrow would persist, but in this case it was accurate because another update was indeed waiting (e.g, git went from 137.1 to 1.37.2). But, at least two had the backups work but are still showing a green arrow with the same version showing as the previous attempt (1 WP and Bookstack).

    A life lived in fear is a life half-lived

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    • nebulonN Offline
      nebulonN Offline
      nebulon
      Staff
      wrote last edited by
      #2

      I split this into a separate one now. This looks like a bug in the UI to not report the backup failure during the update task. Have to see how to reproduce this.

      scookeS 1 Reply Last reply
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      • nebulonN nebulon

        I split this into a separate one now. This looks like a bug in the UI to not report the backup failure during the update task. Have to see how to reproduce this.

        scookeS Offline
        scookeS Offline
        scooke
        wrote last edited by
        #3

        @nebulon I had a previous Minio backup destination which had started to fail due to an incorrect region setting (?), so I made a new one using Minio. BUT, I had not changed the setting "Store automatic-update backups here" to the new one.

        Yeah, it would start by backing up, I could see it in the top part of the app dashboard, then I would look at my other screen to work, and a few minutes later look back and it was running, like it was finished. But the green arrow was there, and it was only a few minutes, like 2 or 3, so I was thinking there is no way it backed up, downloaded the new images, reconfigured and everything in that short amount of time. So I started watching and yeah, it would hit a point early on the backup, then the screen would flash and reload in an instant and just be running again. Not even a fail, or "starting" notice... just running.

        A life lived in fear is a life half-lived

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