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  3. Migrated DNS records from Cloudflare to BunnyCDN, dashboard error

Migrated DNS records from Cloudflare to BunnyCDN, dashboard error

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  • P Offline
    P Offline
    pauliusl
    wrote last edited by
    #1

    Using Hetzner Cloud, migrated DNS records from Cloudflare to BunnyCDN for one app, got dashboard error. Forgot to do changes in app dashboard (if they were needed). Apps are working ok. Connecting to changed domain dashboard gets error "ERR_NAME_NOT_RESOLVED" in browser, other domain dashboard gets "You are seeing this page because the DNS record of my.lankytis.lt is set to this server's IP but Cloudron has no app configured for this domain."

    cloudron-support --troubleshoot:

    [FAIL] Could not load dashboard domain.```
    
    Can i fix this without propogating DNS back to Cloudflare?
    J 1 Reply Last reply
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    • jamesJ Offline
      jamesJ Offline
      james
      Staff
      wrote last edited by
      #2

      Hello @pauliusl
      You can follow this guide to temporarly achess the old domain and then configure your new DNS settings:
      https://docs.cloudron.io/troubleshooting#domain-issues--expiry

      1 Reply Last reply
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      • P pauliusl

        Using Hetzner Cloud, migrated DNS records from Cloudflare to BunnyCDN for one app, got dashboard error. Forgot to do changes in app dashboard (if they were needed). Apps are working ok. Connecting to changed domain dashboard gets error "ERR_NAME_NOT_RESOLVED" in browser, other domain dashboard gets "You are seeing this page because the DNS record of my.lankytis.lt is set to this server's IP but Cloudron has no app configured for this domain."

        cloudron-support --troubleshoot:

        [FAIL] Could not load dashboard domain.```
        
        Can i fix this without propogating DNS back to Cloudflare?
        J Offline
        J Offline
        joseph
        Staff
        wrote last edited by
        #3

        @pauliusl Debug this step by step: host my.domain.com on your laptop. Does it point to your server IP?

        ERR_NAME_NOT_RESOLVED

        When you are moving domains across provides this is quite common. The whole migration process is not atomic.

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