Cubby & Collabora integration

[nebulon]

Do you see any errors in the blank page browser console/webinspector to give any hints? Also check both cubby and collabora server side logs so we have hopefully something to work with.

For PDFs, cubby would use the browser's pdf viewer in an iframe, if this is what you see, that is expected.

[hakunamatata]

The only error that I see is in the browser console, nothing useful I could find in the Cubby and Collabora logs.

I have reverted back to using Nextcloud which is working fine with the Collabora plugin.

[nebulon]

Hm the error indicates, that the file could not be found in cubby. Did the file have some special unicode characters maybe?

[hakunamatata]

@nebulon Nope. Maybe later when I have some spare time, I will re-install cubby and do some more testing on this. But for now I am back to using nextcloud.

[nebulon]

Thanks. Would be great to get that sorted out.

[wesleynuijens]

I experience the same. Though *.doc files do work, *.docx don't.

[nebulon]

I still cannot reproduce this with my .docx files @wesleynuijens do you get any error somewhere? Or if possible can you share the non working document with us? If you do not want to share it publicly, you may also send it to support@cloudron.io so we can try to reproduce and fix this.

[luckow]

Cubby <-> Collabora on different instances.

Any idea what this console error means?

Firefox kann keine Verbindung zu dem Server unter wss://collabora.example.org/cool/https%3A%2F%2Fcubby.example.com%2Fapi%2Fv1%2Foffice%2Fwopi%2Ffiles%2Fhid-5b95502b9786ed3ba72f8e882b08cf4133db7c7c2cfb7c321e5cf0391a111e1b%3Faccess_token%3D9960178323b43261501c591b7f1ff6ed0fae9611add6d64935e087c1ceb49013%26access_token_ttl%3D0%26permission%3Dedit/ws?WOPISrc=https%3A%2F%2Fcubby.example.com%%2Fapi%2Fv1%2Foffice%2Fwopi%2Ffiles%2Fhid-5b95502b9786ed3ba72f8e882b08cf4133db7c7c2cfb7c321e5cf0391a111e1b&compat=/ws aufbauen. global.js:1:38362
Die Verbindung zu wss://collabora.example.org/cool/https%3A%2F%2Fcubby.example.com%%2Fapi%2Fv1%2Foffice%2Fwopi%2Ffiles%2Fhid-5b95502b9786ed3ba72f8e882b08cf4133db7c7c2cfb7c321e5cf0391a111e1b%3Faccess_token%3D9960178323b43261501c591b7f1ff6ed0fae9611add6d64935e087c1ceb49013%26access_token_ttl%3D0%26permission%3Dedit/ws?WOPISrc=https%3A%2F%2Fcubby.example.com%%2Fapi%2Fv1%2Foffice%2Fwopi%2Ffiles%2Fhid-5b95502b9786ed3ba72f8e882b08cf4133db7c7c2cfb7c321e5cf0391a111e1b&compat=/ws wurde unterbrochen, während die Seite geladen wurde.

[nebulon]

Do you see any blocked requests or other errors in the browser network tab while trying to open a document? Assuming you see this error while opening a document.

Also anything in either app logs?

[luckow]

@nebulon User error confirmed after 15 minutes of testing. Note: adding another domain to Collabora requires the format [a-zA-Z0-9_\-.]*domain1.org|[a-zA-Z0-9_\-.]*domain2.org plus a restart. We should probably update the settings page with this info.