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Cloudron Forum

Apps - Status | Demo | Docs | Install
  1. Cloudron Forum
  2. Docmost
  3. Cannot activate Enterprise license

Cannot activate Enterprise license

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  • T Offline
    T Offline
    Teiluj
    wrote last edited by
    #1

    Hi there,
    I'm trying to import/activate an enterprise license for Docmost and upon saving, I am getting the following error:

    Cannot POST /api/license/activate

    0f6a31a3-5a50-4b44-97bc-e2bc9b24a405-image.jpeg

    Looking up trying to find if this was an upstream issue, I found this:
    https://github.com/docmost/docmost/issues/1856

    Could this have to do with Cloudron's way of building the app package?
    If so, how to we get around this?

    Many thanks,

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    • jamesJ Offline
      jamesJ Offline
      james
      Staff
      wrote last edited by
      #2

      Hello @teiluj
      Do you see any erros in the web log viewer or the browser console / network inspector?

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      • T Offline
        T Offline
        Teiluj
        wrote last edited by
        #3

        Hi @james
        Thanks for the quick reply.

        I do see error in the inspector - namely this one:

        /api/license/activate:1  Failed to load resource: the server responded with a status of 404 ()
        

        attempting to browse https://mydocmostaddress.mycloudron.io/api/license/activate also resolve in 404

        9f813786-ea78-4e05-8938-bb3f835b8735-image.jpeg

        This is the same behavior across 3 different browsers and devices.

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        • T Offline
          T Offline
          Teiluj
          wrote last edited by
          #4

          Just a quick complement if this helps: One can get a 60 days Docmost Entreprise Trial license by registering on https://customers.docmost.com/register

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