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  3. Seems like my server may be affected by the 9.1.7 update, lots of weird problems

Seems like my server may be affected by the 9.1.7 update, lots of weird problems

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  • scookeS Offline
    scookeS Offline
    scooke
    wrote last edited by
    #1

    At first I noticed my email not connecting. I tried one of my sites and it didn't load. I went to the dashboard and everything was suuppperr slow. I rebooted from the dashboard, and then ran sudo cloudron-support --troubleshoot and showed some services Failed. Mail wasn't running so I ran docker start mail, and that got it going, but still no apps, they were all Pending. I've rebooted at least 4 times now and most of the same things aren't working. I've just checked the Services in the daashboard and all the DBs, Mongo and FileManager are white or grey, and Redis are red. I've run sudo cloudron-support --troubleshoot and this is what it shows:

    Vendor: QEMU Product: Standard PC (Q35 + ICH9, 2009)
    Linux: 5.15.0-177-generic
    Ubuntu: jammy 22.04
    Cloudron: 9.1.7
    Execution environment: kvm
    Processor: Intel(R) Xeon(R) CPU E5-2650 v4 @ 2.20GHz x 12
    RAM: 49327400KB
    Disk: /dev/sda2       392G
    [OK]	node version is correct
    [OK]	IPv6 is enabled and public IPv6 address is working
    [OK]	docker is running
    [OK]	docker version is correct
    [OK]	MySQL is running
    [OK]	netplan is good
    [OK]	DNS is resolving via systemd-resolved
    [OK]	unbound is running
    [OK]	nginx is running
    [OK]	dashboard cert is valid
    [OK]	dashboard is reachable via loopback
    [OK]	No pending database migrations
    [WARN]	Service 'mysql' is not running (may be lazy-stopped)
    [WARN]	Service 'postgresql' is not running (may be lazy-stopped)
    [WARN]	Service 'mongodb' is not running (may be lazy-stopped)
    [OK]	Service 'mail' is running and healthy
    [FAIL]	Service 'graphite' container is not running (state: exited)!
    [FAIL]	Service 'sftp' container is not running (state: exited)!
    [OK]	box v9.1.7 is running
    [OK]	Dashboard is reachable via domain name
    [OK]	Domain toutdo.com is valid and has not expired
    

    Pressing Restart on those Services in teh Dashboard has gotten most of them running except Redis, MongoDB and MySQL. The logs for Cloudron Service say all the apps are waiting for 448.684 to update health. Not one app is running this time either whereas after earlier restarts some of them did.

    Help!

    A life lived in fear is a life half-lived

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    • scookeS Offline
      scookeS Offline
      scooke
      wrote last edited by
      #2

      I've seen a few more apps start up on their own, seemingly. And I've been able to manually start some other apps using either the Restart button on the app in the dashboard, or on the cli using sudo docker run -it cloudron/com.libretranslate.cloudronapp:xxxxxxxxxxxxxx, but that last cli approach only works if I can see which images are running using sudo docker ps so if an app is stalled and not running I can't start it from the cli.

      sudo cloudron-support --troubleshoot tells me everything is fine except
      [WARN] Service 'mongodb' is not running (may be lazy-stopped).

      2026-05-11T02:25:57.731Z apphealthmonitor: app health: 34 running / 11 stopped / 28 unresponsive is the result from sudo tail -f /home/yellowtent/platformdata/logs/box.log. What is going on??

      A life lived in fear is a life half-lived

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