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Cloudron Forum

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  1. Cloudron Forum
  2. Support
  3. Issues with ChangeDetection and UptimeKuma

Issues with ChangeDetection and UptimeKuma

Scheduled Pinned Locked Moved Unsolved Support
networkingdns
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  • A Anthony Tran

    Hello,

    I am experiencing two issues on my Cloudron VPS.

    1. ChangeDetection issue

    The ChangeDetection app reports a DNS-related error, even though the DNS configuration appears to be correct and working properly externally.

    I have checked the DNS settings and everything seems fine, but the application still reports DNS problems.

    1. UptimeKuma issue

    UptimeKuma is supposed to be running, but it seems unstable. It is also no longer accessible through its URL, even though it was working correctly before.

    At the moment, both applications are having issues simultaneously.

    cloudron-support --troubleshoot

    Vendor: OpenStack Foundation Product: OpenStack Nova
    Linux: 6.8.0-110-generic
    Ubuntu: noble 24.04
    Execution environment: kvm
    Processor: AMD EPYC-Rome Processor
    BIOS pc-i440fx-7.2  CPU @ 2.0GHz x 4
    RAM: 12248272KB
    Disk: /dev/sda1       8.9G
    [OK]	node version is correct
    [OK]	IPv6 is enabled and public IPv6 address is working
    [OK]	docker is running
    [OK]	docker version is correct
    [OK]	MySQL is running
    [OK]	netplan is good
    [OK]	DNS is resolving via systemd-resolved
    [OK]	unbound is running
    [OK]	nginx is running
    [OK]	dashboard cert is valid
    [OK]	dashboard is reachable via loopback
    [OK]	No pending database migrations
    [OK]	Service 'mysql' is running and healthy
    [OK]	Service 'postgresql' is running and healthy
    [WARN]	Service 'mongodb' is not running (may be lazy-stopped)
    [OK]	Service 'mail' is running and healthy
    [OK]	Service 'graphite' is running and healthy
    [OK]	Service 'sftp' is running and healthy
    [OK]	box v9.1.6 is running
    [OK]	Dashboard is reachable via domain name
    [OK]	Domain anthonytran.fr is valid and has not expired
    

    /home/yellowtent/platformdata/logs/box.log

    2026-05-12T09:51:30.036Z apphealthmonitor: app health: 5 running / 0 stopped / 1 unresponsive
    
    jamesJ Offline
    jamesJ Offline
    james
    Staff
    wrote last edited by
    #2

    Hello @anthony-tran and welcome to the Cloudron forum

    @Anthony-Tran said:

    [OK] box v9.1.6 is running

    I can see that you are still on Cloudron version 9.1.6 and your Kernel version is 6.8.0-110-generic which means you are effected by https://forum.cloudron.io/topic/15442/ubuntu-24.04-kernel-6.8.0-110-regression-affecting-cloudron

    Please update your Cloudron to version 9.1.7 and report back if this resolved the issue or not.

    1 Reply Last reply
    1
    • A Offline
      A Offline
      Anthony Tran
      wrote last edited by
      #3
      Linux: 6.8.0-110-generic
      Ubuntu: noble 24.04
      Cloudron: 9.1.7
      Execution environment: kvm
      Processor: AMD EPYC-Rome Processor
      BIOS pc-i440fx-7.2  CPU @ 2.0GHz x 4
      RAM: 12248272KB
      Disk: /dev/sda1       9.1G
      [OK]	node version is correct
      [OK]	IPv6 is enabled and public IPv6 address is working
      [OK]	docker is running
      [OK]	docker version is correct
      [OK]	MySQL is running
      [OK]	netplan is good
      [OK]	DNS is resolving via systemd-resolved
      [OK]	unbound is running
      [OK]	nginx is running
      [OK]	dashboard cert is valid
      [OK]	dashboard is reachable via loopback
      [OK]	No pending database migrations
      [OK]	Service 'mysql' is running and healthy
      [OK]	Service 'postgresql' is running and healthy
      [WARN]	Service 'mongodb' is not running (may be lazy-stopped)
      [OK]	Service 'mail' is running and healthy
      [OK]	Service 'graphite' is running and healthy
      [OK]	Service 'sftp' is running and healthy
      [OK]	box v9.1.7 is running
      [OK]	Dashboard is reachable via domain name
      [OK]	Domain anthonytran.fr is valid and has not expired'''
      

      2026-05-12T12:19:10.049Z apphealthmonitor: app health: 5 running / 0 stopped / 1 unresponsive

      I have updated Cloudron, but the issues are still present. ChangeDetection still reports DNS errors, and UptimeKuma remains inaccessible from its URL.

      1 Reply Last reply
      1
      • jamesJ Offline
        jamesJ Offline
        james
        Staff
        wrote last edited by
        #4

        Hello @anthony-tran
        Aftert the update to 9.1.7 have you tried to restart the server once?
        If not, please try.

        1 Reply Last reply
        0
        • A Offline
          A Offline
          Anthony Tran
          wrote last edited by
          #5

          I rebooted the server, but I am still experiencing the same issues. I am even reinstalling ChangeDetection to verify, and the problem is still there.

          What is strange is that I am still receiving ChangeDetection notifications correctly.

          1 Reply Last reply
          0
          • jamesJ Offline
            jamesJ Offline
            james
            Staff
            wrote last edited by
            #6

            Hello @anthony-tran
            What DNS provider are you using and what exactly is the error message from the app affected?

            1 Reply Last reply
            0
            • A Offline
              A Offline
              Anthony Tran
              wrote last edited by
              #7

              I’m using Infomaniak as my hosting provider, and they also manage my domain name.

              Here is the exact error message:

              “An error occurred during the install operation: DNS Error: DNS AAAA Record of change.anthonytran.fr is not synced yet: ETRYAGAIN”

              1 Reply Last reply
              0
              • jamesJ Offline
                jamesJ Offline
                james
                Staff
                wrote last edited by
                #8

                Hello @anthony-tran
                Indeed, the IPv6 records exit.

                dig AAAA change.anthonytran.fr +short
                2001:1600:13:101::1e95
                dig AAAA my.anthonytran.fr +short
                2001:1600:13:101::1e95
                

                So this is some DNS issue.
                I you run the dig commands from your Cloudron server and from inside the failing apps, do they resolve correctly?

                1 Reply Last reply
                0
                • jamesJ Offline
                  jamesJ Offline
                  james
                  Staff
                  wrote last edited by
                  #9

                  Hello @anthony-tran
                  Maybe you can try to disable IPv6 and see if this resolves the issue.
                  If so, try to enable IPv6 again and see if the issue remains solved or appears again.

                  1 Reply Last reply
                  0
                  • A Offline
                    A Offline
                    Anthony Tran
                    wrote last edited by
                    #10

                    Disabling the PV6 and re-enabling it afterward fixed the DNS issue for changedetection. However, it did not resolve the other issue with uptimeKuma, which still does not open at all.

                    1 Reply Last reply
                    0
                    • jamesJ Offline
                      jamesJ Offline
                      james
                      Staff
                      wrote last edited by
                      #11

                      Hello @anthony-tran
                      Can you restart the uptimeKuma app and provide us the logs from the web log viewer pasted to https://paste.cloudron.io/ ?

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