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  3. Error - Error getting IP of mysql service

Error - Error getting IP of mysql service

Scheduled Pinned Locked Moved Unsolved Support
upgrademysql
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  • S Offline
    S Offline
    senthilkumaran
    wrote last edited by joseph
    #1

    My wordpress instances are running into this issue

    Error - Error getting IP of mysql service

    I tried

    sudo cloudron-support --recreate-containers
    

    and it is struck at

    $ tail -f /home/yellowtent/platformdata/logs/box.log
      terminated: false
    }
    2026-05-28T04:02:24.131Z box:locks write: current locks: {}
    2026-05-28T04:02:24.131Z box:locks release: mail_restart
    2026-05-28T04:02:24.131Z box:platform startInfra: Failed to start services. retry=false (attempt 0): BoxError: /bin/bash exited with code 127 signal null
    2026-05-28T04:02:24.131Z box:platform BoxError: /bin/bash exited with code 127 signal null
        at ChildProcess.<anonymous> (/home/yellowtent/box/src/shell.js:82:23)
        at ChildProcess.emit (node:events:519:28)
        at maybeClose (node:internal/child_process:1101:16)
        at ChildProcess._handle.onexit (node:internal/child_process:304:5)
    
    

    I am not sure what I should do next?

    A lot of services are not healthy.

    91ffb4fa-1d2d-48a4-909b-a3f8d8e4a1d0-image.jpeg

    --
    Senthil

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    • J Online
      J Online
      joseph
      Staff
      wrote last edited by
      #2

      It looks like for some reason mysql did not upgrade properly. @senthilkumaran can you please see the mysql container logs ? docker logs -f mysql or tail -f /home/yellowtent/platformdata/logs/mysql/app.log .

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