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  3. Hermes Agent

Hermes Agent

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  • C creative567145

    Thank you @andreasdueren
    There is currently 1 small bug with the Hermes package which causes it to be market as: Not responding.
    While it is working via the Terminal + via the connected Channels.
    This basically causes only the Kanban dashboard to not be accessible.

    Details in the screenshot attached
    Hermes-bug.png

    The summarized fix from the screenshot - Quote:
    "3. Upstream fix - file a bug / submit a PR for gateway/status.py to recognize hermes-agent.real as valud gateway entrypoint basenames. The fix is the one-line change shown above. This is the real root cause of the gateway being invisible to status/management commands in Cloudron deployments.

    Hope that was useful 🙂

    andreasduerenA
    andreasduerenA
    andreasdueren
    App Dev
    wrote on last edited by
    #12

    @creative567145

    Thanks for the detailed investigation. This was a real package-level status detection issue.

    I pushed a fix in package version 0.4.30:

    • recognize python -m gateway.run
    • recognize hermes.real
    • recognize hermes-agent.real
    • add regression coverage for those launcher forms

    The new app is published and you can update to the newest version. If Cloudron still marks the app as “Not responding” after 0.4.30, please share the Cloudron startup logs and the /health response, because that would likely be a separate health-check/dashboard issue rather than this gateway status bug.

    1 Reply Last reply
    1
    • C
      C
      creative567145
      wrote on last edited by
      #13

      @andreasdueren thank you for the fast response.

      We run the test on a fresh new Hermes installation and we get the same problem again: Not responding.

      Here are the logs if it helps:

      Jul 07 23:42:00 => Healthcheck error: Error: connect ECONNREFUSED 172.18.20.151:8000
      Jul 07 23:42:10 => Healthcheck error: Error: connect ECONNREFUSED 172.18.20.151:8000
      Jul 07 23:42:16 taskworker: Starting task 14154. Logs are at /home/yellowtent/platformdata/logs/41934ee7-1f4b-4258-a829-b9fa53564d9c/apptask.log
      Jul 07 23:42:16 taskworker: Running task of type app
      Jul 07 23:42:16 apptask: run: startTask installationState: pending_restart runState: running
      Jul 07 23:42:16 tasks: updating task 14154 with: {"percent":10,"message":"Starting app services"}
      Jul 07 23:42:16 tasks: updating task 14154 with: {"percent":30,"message":"Restarting container"}
      Jul 07 23:42:26 tasks: updating task 14154 with: {"percent":70,"message":"Configuring reverse proxy"}
      Jul 07 23:42:26 shell: openssl: openssl x509 -noout -subject -issuer
      Jul 07 23:42:26 reverseproxy: providerMatches: subject=CN = ai.clienturl.com domain=ai.clienturl.com issuer=C = US, O = Let's Encrypt, CN = YE2 wildcard=false/false prod=true/true issuerMismatch=false wildcardMismatch=false match=true
      Jul 07 23:42:26 shell: openssl: openssl x509 -startdate -enddate -subject -noout
      Jul 07 23:42:26 openssl: expiryDate: subject=CN = ai.clienturl.com notBefore=Jul  7 18:49:31 2026 GMT notAfter=Oct  5 18:49:30 2026 GMT daysLeft=89.87989753472222
      Jul 07 23:42:26 reverseproxy: ensureCertificate: ai.clienturl.com acme cert exists and is up to date
      Jul 07 23:42:26 reverseproxy: needsRenewal: false. ARI {"start":"Fri, 04 Sep 2026 21:33:35 GMT","end":"Sun, 06 Sep 2026 16:44:25 GMT","rt":"Sun, 06 Sep 2026 06:22:03 GMT","valid":"Wed, 08 Jul 2026 02:26:18 GMT","url":"https://acme-v02.api.letsencrypt.org/acme/renewal-info","ts":"Tue, 07 Jul 2026 19:48:03 GMT"}
      Jul 07 23:42:26 reverseproxy: writeAppLocationNginxConfig: writing config for "ai.clienturl.com" to /home/yellowtent/platformdata/nginx/applications/41934ee7-1f4b-4258-a829-b9fa53564d9c/ai.clienturl.com.conf with options {"sourceDir":"/home/yellowtent/box","vhost":"ai.clienturl.com","hasIPv6":true,"ip":"172.18.20.151","port":8000,"endpoint":"app","redirectTo":null,"certFilePath":"/home/yellowtent/platformdata/nginx/cert/ai.clienturl.com.cert","keyFilePath":"/home/yellowtent/platformdata/nginx/cert/ai.clienturl.com.key","robotsTxtQuoted":null,"cspQuoted":null,"hideHeaders":[],"proxyAuth":{"enabled":false,"id":"41934ee7-1f4b-4258-a829-b9fa53564d9c","location":"/"},"upstreamUri":"","hstsPreload":false}
      Jul 07 23:42:26 shell: reverseproxy: /usr/bin/sudo --non-interactive /home/yellowtent/box/src/scripts/restartservice.sh nginx
      Jul 07 23:42:26 => Hermes Agent for Cloudron starting...
      Jul 07 23:42:26 Ok to proceed? (y) 
      Jul 07 23:42:27 tasks: updating task 14154 with: {"percent":100,"message":"Done"}
      Jul 07 23:42:27 tasks: setCompleted - 14154: {"result":null,"error":null,"percent":100}
      Jul 07 23:42:27 tasks: updating task 14154 with: {"completed":true,"result":null,"error":null,"percent":100}
      Jul 07 23:42:27 Exiting with code 0
      Jul 07 23:42:27 taskworker: Task took 11.005 seconds
      Jul 07 23:42:27 => .env updated
      Jul 07 23:42:27 => Generated API_SERVER_KEY for Hermes API authentication
      Jul 07 23:42:27 => No Nextcloud/WebDAV sync targets configured
      Jul 07 23:42:28 => Installing local Chrome runtime for Hermes browser tools...
      Jul 07 23:42:29 ⠙⠹⠸⠼⠴⠦⠧⠇⠏⠋⠙Need to install the following packages:
      Jul 07 23:42:29 agent-browser@0.27.0
      Jul 07 23:42:30 => Healthcheck error: Error: connect ECONNREFUSED 172.18.20.151:8000
      Jul 07 23:42:40 => Healthcheck error: Error: connect ECONNREFUSED 172.18.20.151:8000
      Jul 07 23:42:50 => Healthcheck error: Error: connect ECONNREFUSED 172.18.20.151:8000
      
      andreasduerenA 1 Reply Last reply
      0
      • C creative567145

        @andreasdueren thank you for the fast response.

        We run the test on a fresh new Hermes installation and we get the same problem again: Not responding.

        Here are the logs if it helps:

        Jul 07 23:42:00 => Healthcheck error: Error: connect ECONNREFUSED 172.18.20.151:8000
        Jul 07 23:42:10 => Healthcheck error: Error: connect ECONNREFUSED 172.18.20.151:8000
        Jul 07 23:42:16 taskworker: Starting task 14154. Logs are at /home/yellowtent/platformdata/logs/41934ee7-1f4b-4258-a829-b9fa53564d9c/apptask.log
        Jul 07 23:42:16 taskworker: Running task of type app
        Jul 07 23:42:16 apptask: run: startTask installationState: pending_restart runState: running
        Jul 07 23:42:16 tasks: updating task 14154 with: {"percent":10,"message":"Starting app services"}
        Jul 07 23:42:16 tasks: updating task 14154 with: {"percent":30,"message":"Restarting container"}
        Jul 07 23:42:26 tasks: updating task 14154 with: {"percent":70,"message":"Configuring reverse proxy"}
        Jul 07 23:42:26 shell: openssl: openssl x509 -noout -subject -issuer
        Jul 07 23:42:26 reverseproxy: providerMatches: subject=CN = ai.clienturl.com domain=ai.clienturl.com issuer=C = US, O = Let's Encrypt, CN = YE2 wildcard=false/false prod=true/true issuerMismatch=false wildcardMismatch=false match=true
        Jul 07 23:42:26 shell: openssl: openssl x509 -startdate -enddate -subject -noout
        Jul 07 23:42:26 openssl: expiryDate: subject=CN = ai.clienturl.com notBefore=Jul  7 18:49:31 2026 GMT notAfter=Oct  5 18:49:30 2026 GMT daysLeft=89.87989753472222
        Jul 07 23:42:26 reverseproxy: ensureCertificate: ai.clienturl.com acme cert exists and is up to date
        Jul 07 23:42:26 reverseproxy: needsRenewal: false. ARI {"start":"Fri, 04 Sep 2026 21:33:35 GMT","end":"Sun, 06 Sep 2026 16:44:25 GMT","rt":"Sun, 06 Sep 2026 06:22:03 GMT","valid":"Wed, 08 Jul 2026 02:26:18 GMT","url":"https://acme-v02.api.letsencrypt.org/acme/renewal-info","ts":"Tue, 07 Jul 2026 19:48:03 GMT"}
        Jul 07 23:42:26 reverseproxy: writeAppLocationNginxConfig: writing config for "ai.clienturl.com" to /home/yellowtent/platformdata/nginx/applications/41934ee7-1f4b-4258-a829-b9fa53564d9c/ai.clienturl.com.conf with options {"sourceDir":"/home/yellowtent/box","vhost":"ai.clienturl.com","hasIPv6":true,"ip":"172.18.20.151","port":8000,"endpoint":"app","redirectTo":null,"certFilePath":"/home/yellowtent/platformdata/nginx/cert/ai.clienturl.com.cert","keyFilePath":"/home/yellowtent/platformdata/nginx/cert/ai.clienturl.com.key","robotsTxtQuoted":null,"cspQuoted":null,"hideHeaders":[],"proxyAuth":{"enabled":false,"id":"41934ee7-1f4b-4258-a829-b9fa53564d9c","location":"/"},"upstreamUri":"","hstsPreload":false}
        Jul 07 23:42:26 shell: reverseproxy: /usr/bin/sudo --non-interactive /home/yellowtent/box/src/scripts/restartservice.sh nginx
        Jul 07 23:42:26 => Hermes Agent for Cloudron starting...
        Jul 07 23:42:26 Ok to proceed? (y) 
        Jul 07 23:42:27 tasks: updating task 14154 with: {"percent":100,"message":"Done"}
        Jul 07 23:42:27 tasks: setCompleted - 14154: {"result":null,"error":null,"percent":100}
        Jul 07 23:42:27 tasks: updating task 14154 with: {"completed":true,"result":null,"error":null,"percent":100}
        Jul 07 23:42:27 Exiting with code 0
        Jul 07 23:42:27 taskworker: Task took 11.005 seconds
        Jul 07 23:42:27 => .env updated
        Jul 07 23:42:27 => Generated API_SERVER_KEY for Hermes API authentication
        Jul 07 23:42:27 => No Nextcloud/WebDAV sync targets configured
        Jul 07 23:42:28 => Installing local Chrome runtime for Hermes browser tools...
        Jul 07 23:42:29 ⠙⠹⠸⠼⠴⠦⠧⠇⠏⠋⠙Need to install the following packages:
        Jul 07 23:42:29 agent-browser@0.27.0
        Jul 07 23:42:30 => Healthcheck error: Error: connect ECONNREFUSED 172.18.20.151:8000
        Jul 07 23:42:40 => Healthcheck error: Error: connect ECONNREFUSED 172.18.20.151:8000
        Jul 07 23:42:50 => Healthcheck error: Error: connect ECONNREFUSED 172.18.20.151:8000
        
        andreasduerenA
        andreasduerenA
        andreasdueren
        App Dev
        wrote on last edited by
        #14

        @creative567145 Thanks, that log was enough to identify it. This is a different issue from the earlier gateway status detection bug.

        The fresh install was hanging before supervisor started because start.sh ran:

        npx agent-browser install

        without forcing non-interactive mode. On a new /app/data volume, npx prompts with “Ok to proceed? (y)”, but Cloudron has no TTY there, so startup never reaches supervisor and port 8000 never binds.

        I pushed package version 0.4.32 with the fix:

        npm_config_yes=true npx --yes agent-browser install

        So fresh installs should no longer block at that prompt. Existing installs where the browser runtime is already seeded were likely unaffected, which is why this showed up on a clean installation.

        1 Reply Last reply
        3
        • E
          E
          enerch
          wrote on last edited by
          #15
          This post is deleted!
          1 Reply Last reply
          0
          • C
            C
            chrisbol
            wrote on last edited by chrisbol
            #16

            great that hermes agent is now available on Cloudron. But I have some issues with dashboard.
            With help of my local AI i have drafter this message...

            OPEN QUESTION TO THE MAINTAINER (setting the scene)
            Is the browser-side dashboard (including the Chat and System pages) an intended
            surface for this Cloudron package? Or is the dashboard primarily meant for Kanban

            • the /v1 API, with chat/sessions hosted on the local desktop/CLI and via the
              gateway's platform channels? This determines whether the report below is a bug you
              want to fix or an intentional scope decision.

            If web pages ARE in scope: the Hermes codebase ships full hosted-web-chat support
            and first-class subpath-reverse-proxy support (X-Forwarded-Prefix handling and
            /assets rewriting in _serve_index), so the failure below looks like a small,
            easy-to-ship nginx routing gap in the package rather than deliberate design. The
            proposed one-block fix resolves every affected page at once.

            The bug:
            I run the Hermes Agent package on Cloudron. The dashboard shell loads fine;
            /kanban, the left nav, and the Files page all work. But every dynamically-loaded
            page is blank: clicking "Chat" and clicking "System" both give a completely empty
            screen, with the browser console showing 403 (Forbidden, net::ERR_ABORTED) on
            their lazy-loaded asset chunks:

            /assets/ChatPage-*.js
            /assets/SystemPage-*.js
            /assets/xterm-BrP-ENHg.css  and  /assets/xterm-*.js
            /assets/themes-*.js
            /assets/useProfileScope-*.js
            /assets/chat-activation-*.js
            /assets/ModelReloadConfirm-*.js
            

            ROOT CAUSE (confirmed, not speculation)
            The package's nginx only routes /kanban/* to the dashboard backend
            (127.0.0.1:9119), rewriting the prefix and setting X-Forwarded-Prefix: /kanban.
            Hermes's _serve_index then rewrites the statically-referenced asset URLs in the
            HTML to /kanban/assets/... -- which is exactly why the shell, the Files page, and
            the Kanban page all work.

            But pages like Chat and System are loaded at runtime via dynamic import() with
            build-time absolute paths (/assets/...). The browser therefore requests their
            chunks WITHOUT the /kanban prefix. Those requests land on 'location /' -> the
            front landing page's try_files -> fall through to the headless API server (port
            8642), which has no SPA assets and returns 403/404. The dashboard backend itself
            serves every chunk fine (returns 200), so this is purely a reverse-proxy routing
            gap in the package, not a Hermes bug.

            Quick repro that isolates it (from a Cloudron terminal):

            curl -s -o /dev/null -w "%{http_code}\n" http://127.0.0.1:8000/kanban/assets/ChatPage-*.js   # 200
            curl -s -o /dev/null -w "%{http_code}\n" http://127.0.0.1:8000/assets/ChatPage-*.js          # 403/403
            

            PROPOSED FIX (in the package's nginx.conf)
            Add a location /assets/ block that proxies to the same dashboard backend with the
            same headers as /kanban/, including X-Forwarded-Prefix: /kanban so the CSS route
            keeps rewriting url(/fonts/...) references correctly:

            location /assets/ {
                proxy_pass http://127.0.0.1:9119;
                proxy_http_version 1.1;
                proxy_set_header Host 127.0.0.1:9119;
                proxy_set_header X-Real-IP $remote_addr;
                proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
                proxy_set_header X-Forwarded-Proto $scheme;
                proxy_set_header X-Forwarded-Host $host;
                proxy_set_header X-Forwarded-Prefix /kanban;
                proxy_read_timeout 600s;
                proxy_send_timeout 600s;
            }
            

            This single block fixes every lazy-loaded page at once (Chat, System, and any
            future dynamically-imported route).

            Environment: Hermes Agent v0.20.0 (2026.8.3), Cloudron deployment, dashboard bound
            to 127.0.0.1:9119, SPA mounted under /kanban.

            andreasduerenA 1 Reply Last reply
            2
            • C chrisbol

              great that hermes agent is now available on Cloudron. But I have some issues with dashboard.
              With help of my local AI i have drafter this message...

              OPEN QUESTION TO THE MAINTAINER (setting the scene)
              Is the browser-side dashboard (including the Chat and System pages) an intended
              surface for this Cloudron package? Or is the dashboard primarily meant for Kanban

              • the /v1 API, with chat/sessions hosted on the local desktop/CLI and via the
                gateway's platform channels? This determines whether the report below is a bug you
                want to fix or an intentional scope decision.

              If web pages ARE in scope: the Hermes codebase ships full hosted-web-chat support
              and first-class subpath-reverse-proxy support (X-Forwarded-Prefix handling and
              /assets rewriting in _serve_index), so the failure below looks like a small,
              easy-to-ship nginx routing gap in the package rather than deliberate design. The
              proposed one-block fix resolves every affected page at once.

              The bug:
              I run the Hermes Agent package on Cloudron. The dashboard shell loads fine;
              /kanban, the left nav, and the Files page all work. But every dynamically-loaded
              page is blank: clicking "Chat" and clicking "System" both give a completely empty
              screen, with the browser console showing 403 (Forbidden, net::ERR_ABORTED) on
              their lazy-loaded asset chunks:

              /assets/ChatPage-*.js
              /assets/SystemPage-*.js
              /assets/xterm-BrP-ENHg.css  and  /assets/xterm-*.js
              /assets/themes-*.js
              /assets/useProfileScope-*.js
              /assets/chat-activation-*.js
              /assets/ModelReloadConfirm-*.js
              

              ROOT CAUSE (confirmed, not speculation)
              The package's nginx only routes /kanban/* to the dashboard backend
              (127.0.0.1:9119), rewriting the prefix and setting X-Forwarded-Prefix: /kanban.
              Hermes's _serve_index then rewrites the statically-referenced asset URLs in the
              HTML to /kanban/assets/... -- which is exactly why the shell, the Files page, and
              the Kanban page all work.

              But pages like Chat and System are loaded at runtime via dynamic import() with
              build-time absolute paths (/assets/...). The browser therefore requests their
              chunks WITHOUT the /kanban prefix. Those requests land on 'location /' -> the
              front landing page's try_files -> fall through to the headless API server (port
              8642), which has no SPA assets and returns 403/404. The dashboard backend itself
              serves every chunk fine (returns 200), so this is purely a reverse-proxy routing
              gap in the package, not a Hermes bug.

              Quick repro that isolates it (from a Cloudron terminal):

              curl -s -o /dev/null -w "%{http_code}\n" http://127.0.0.1:8000/kanban/assets/ChatPage-*.js   # 200
              curl -s -o /dev/null -w "%{http_code}\n" http://127.0.0.1:8000/assets/ChatPage-*.js          # 403/403
              

              PROPOSED FIX (in the package's nginx.conf)
              Add a location /assets/ block that proxies to the same dashboard backend with the
              same headers as /kanban/, including X-Forwarded-Prefix: /kanban so the CSS route
              keeps rewriting url(/fonts/...) references correctly:

              location /assets/ {
                  proxy_pass http://127.0.0.1:9119;
                  proxy_http_version 1.1;
                  proxy_set_header Host 127.0.0.1:9119;
                  proxy_set_header X-Real-IP $remote_addr;
                  proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
                  proxy_set_header X-Forwarded-Proto $scheme;
                  proxy_set_header X-Forwarded-Host $host;
                  proxy_set_header X-Forwarded-Prefix /kanban;
                  proxy_read_timeout 600s;
                  proxy_send_timeout 600s;
              }
              

              This single block fixes every lazy-loaded page at once (Chat, System, and any
              future dynamically-imported route).

              Environment: Hermes Agent v0.20.0 (2026.8.3), Cloudron deployment, dashboard bound
              to 127.0.0.1:9119, SPA mounted under /kanban.

              andreasduerenA
              andreasduerenA
              andreasdueren
              App Dev
              wrote on last edited by
              #17

              @chrisbol Thanks for the detailed report, the root asset routing issue was confirmed and fixed in package version 0.4.65. The package now proxies the lazy loaded dashboard assets to the Hermes dashboard backend while keeping them protected by the same authentication as the Kanban dashboard. Chat, System, terminal, theme, and related asset chunks now return successfully. The update is published and available.

              1 Reply Last reply
              2
              • M
                M
                msbt
                App Dev
                wrote last edited by
                #18

                @andreasdueren do you have plans or even already tried adding something like https://hermes-workspace.com/ to the package?

                Happy Hosting & Web Development

                andreasduerenA 2 Replies Last reply
                1
                • M msbt

                  @andreasdueren do you have plans or even already tried adding something like https://hermes-workspace.com/ to the package?

                  andreasduerenA
                  andreasduerenA
                  andreasdueren
                  App Dev
                  wrote last edited by
                  #19

                  @msbt I’ll look into it

                  1 Reply Last reply
                  2
                  • M msbt

                    @andreasdueren do you have plans or even already tried adding something like https://hermes-workspace.com/ to the package?

                    andreasduerenA
                    andreasduerenA
                    andreasdueren
                    App Dev
                    wrote last edited by
                    #20

                    @msbt this looks like a community package and probably should not be included on the Hermes package. Adds extra complexity, package churn and attack surface.

                    1 Reply Last reply
                    2
                    • M
                      M
                      msbt
                      App Dev
                      wrote last edited by
                      #21

                      @andreasdueren aye, thanks for checking it out!

                      Happy Hosting & Web Development

                      1 Reply Last reply
                      1
                      • A
                        A
                        alpheus
                        wrote last edited by
                        #22

                        @andreasdueren hello Andreas!
                        I have an issue with setting the HERMES_REDACT_SECRETS for scheduled cron jobs. Scheduled cron does phone number extraction and reports it to telegram, but the phone numbers arrive redacted (+49*****1234). If I create a one-off cron and then execute it via hermes cron ... then the redaction doesn't happen (phone numbers are visible).

                        I think the issue is that the main gateway process doesn't pick up the value that I wrote in the .env file (false), which results in phone numbers being redacted when they are outputted to telegram.
                        If you want to go into the issue with much more depth, below is the detailed summary from my agent of all the things we tried and all the findings that might be useful.

                        This happened on HermesAgent app version 0.4.61, but I would guess that the issue still persists.
                        Thank you for your time and dedication to the project maintenance!

                        Agent summary

                        Short version
                        python -m gateway.run imports agent.redact before gateway.run loads ~/.hermes/.env, so HERMES_REDACT_SECRETS=false arrives too late for its import-time snapshot.
                        Fixing that alone won't solve it though: the gateway's final outbound delivery call forces redaction regardless, and scheduled cron output passes through both scheduler and gateway redaction layers.

                        Root causes identified

                        • agent/redact.py snapshots HERMES_REDACT_SECRETS at import time (_REDACT_ENABLED = os.getenv(...)), so it must be set before agent.redact is imported.
                        • The Cloudron supervisor's environment= list for hermes-gateway includes HERMES_HOME etc., but not HERMES_REDACT_SECRETS/HERMES_REDACT_PHONES.
                        • gateway/run.py imports agent modules (which import agent.redact) near the top, but only calls load_hermes_dotenv() much later (~line 1829) — so the .env loads after the snapshot is taken.
                        • gateway/run.py::_redact_gateway_user_facing_secrets() calls redact_sensitive_text(text, force=True) — this bypasses _REDACT_ENABLED entirely, so security.redact_secrets: false in config.yaml has no effect on this path.
                        • The phone regex also misses Serbian local format and international numbers with a space after the country code.
                        • cron/scheduler.py redacts no_agent stdout/stderr independently, then the gateway applies its own forced pass — so scheduled jobs go through two redaction layers.

                        What we tried

                        • We tested: security.redact_secrets: false in config.yaml
                        • HERMES_REDACT_SECRETS=false in .env
                        • editing supervisord's environment directly (not durable — file is app-owned and replaced on updates)
                        • a sitecustomize.py early-patch (confirmed _REDACT_ENABLED=False standalone, but scheduled Telegram delivery still redacted due to force=True)
                        • disabling phone matching + HERMES_REDACT_PHONES=false (still redacted in the real delivery path)
                        andreasduerenA 1 Reply Last reply
                        0
                        • A alpheus

                          @andreasdueren hello Andreas!
                          I have an issue with setting the HERMES_REDACT_SECRETS for scheduled cron jobs. Scheduled cron does phone number extraction and reports it to telegram, but the phone numbers arrive redacted (+49*****1234). If I create a one-off cron and then execute it via hermes cron ... then the redaction doesn't happen (phone numbers are visible).

                          I think the issue is that the main gateway process doesn't pick up the value that I wrote in the .env file (false), which results in phone numbers being redacted when they are outputted to telegram.
                          If you want to go into the issue with much more depth, below is the detailed summary from my agent of all the things we tried and all the findings that might be useful.

                          This happened on HermesAgent app version 0.4.61, but I would guess that the issue still persists.
                          Thank you for your time and dedication to the project maintenance!

                          Agent summary

                          Short version
                          python -m gateway.run imports agent.redact before gateway.run loads ~/.hermes/.env, so HERMES_REDACT_SECRETS=false arrives too late for its import-time snapshot.
                          Fixing that alone won't solve it though: the gateway's final outbound delivery call forces redaction regardless, and scheduled cron output passes through both scheduler and gateway redaction layers.

                          Root causes identified

                          • agent/redact.py snapshots HERMES_REDACT_SECRETS at import time (_REDACT_ENABLED = os.getenv(...)), so it must be set before agent.redact is imported.
                          • The Cloudron supervisor's environment= list for hermes-gateway includes HERMES_HOME etc., but not HERMES_REDACT_SECRETS/HERMES_REDACT_PHONES.
                          • gateway/run.py imports agent modules (which import agent.redact) near the top, but only calls load_hermes_dotenv() much later (~line 1829) — so the .env loads after the snapshot is taken.
                          • gateway/run.py::_redact_gateway_user_facing_secrets() calls redact_sensitive_text(text, force=True) — this bypasses _REDACT_ENABLED entirely, so security.redact_secrets: false in config.yaml has no effect on this path.
                          • The phone regex also misses Serbian local format and international numbers with a space after the country code.
                          • cron/scheduler.py redacts no_agent stdout/stderr independently, then the gateway applies its own forced pass — so scheduled jobs go through two redaction layers.

                          What we tried

                          • We tested: security.redact_secrets: false in config.yaml
                          • HERMES_REDACT_SECRETS=false in .env
                          • editing supervisord's environment directly (not durable — file is app-owned and replaced on updates)
                          • a sitecustomize.py early-patch (confirmed _REDACT_ENABLED=False standalone, but scheduled Telegram delivery still redacted due to force=True)
                          • disabling phone matching + HERMES_REDACT_PHONES=false (still redacted in the real delivery path)
                          andreasduerenA
                          andreasduerenA
                          andreasdueren
                          App Dev
                          wrote last edited by
                          #23

                          @alpheus I pushed 0.4.87 which should resolve this

                          A 1 Reply Last reply
                          2
                          • WiseMetalheadW
                            WiseMetalheadW
                            WiseMetalhead
                            translator
                            wrote last edited by
                            #24

                            Am I right in thinking that Incoming Email in the Cloudron app settings currently doesn't work? Whenever I try to configure the mailbox, I always get these errors in the logs:

                            Sep 02 17:03:52 2026-09-02 14:03:52,991 ERROR hermes_plugins.email_platform.adapter: [Email] SMTP connection failed: STARTTLS extension not supported by server.
                            
                            Sep 02 17:03:53 2026-09-02 14:03:53,013 WARNING gateway.run: âś— email failed to connect
                            

                            And if I send an email to that address, the agent doesn't respond at all.

                            Outgoing email works fine, but only if I leave the default settings unchanged after installing the app.

                            andreasduerenA 1 Reply Last reply
                            0
                            • andreasduerenA andreasdueren

                              @alpheus I pushed 0.4.87 which should resolve this

                              A
                              A
                              alpheus
                              wrote last edited by
                              #25

                              @andreasdueren thank you for the fix! I will update hermes in the next few days to the latest version and let you know if it fixed it! Thanks for the fast effort and update!

                              1 Reply Last reply
                              1
                              • WiseMetalheadW WiseMetalhead

                                Am I right in thinking that Incoming Email in the Cloudron app settings currently doesn't work? Whenever I try to configure the mailbox, I always get these errors in the logs:

                                Sep 02 17:03:52 2026-09-02 14:03:52,991 ERROR hermes_plugins.email_platform.adapter: [Email] SMTP connection failed: STARTTLS extension not supported by server.
                                
                                Sep 02 17:03:53 2026-09-02 14:03:53,013 WARNING gateway.run: âś— email failed to connect
                                

                                And if I send an email to that address, the agent doesn't respond at all.

                                Outgoing email works fine, but only if I leave the default settings unchanged after installing the app.

                                andreasduerenA
                                andreasduerenA
                                andreasdueren
                                App Dev
                                wrote last edited by
                                #26

                                @WiseMetalhead Please update to 0.4.88. It should work now.

                                1 Reply Last reply
                                0
                                • nostrdevN
                                  nostrdevN
                                  nostrdev
                                  wrote last edited by
                                  #27

                                  @andreasdueren we were initially tempted to use cloudron for packaging agents but given the many documented cases of AI breaking out of containers, compounded by the amount of unencrypted internal cloudron comms and ports being available, we backed away

                                  We are now evaluating firecracker on a dedicated machine for agent hosting

                                  Curious what your (and others) position is with regard to the risks of running agents on cloudron containers

                                  timconsidineT 1 Reply Last reply
                                  2
                                  • nostrdevN nostrdev

                                    @andreasdueren we were initially tempted to use cloudron for packaging agents but given the many documented cases of AI breaking out of containers, compounded by the amount of unencrypted internal cloudron comms and ports being available, we backed away

                                    We are now evaluating firecracker on a dedicated machine for agent hosting

                                    Curious what your (and others) position is with regard to the risks of running agents on cloudron containers

                                    timconsidineT
                                    timconsidineT
                                    timconsidine
                                    App Dev
                                    wrote last edited by timconsidine
                                    #28

                                    @nostrdev E2B ? Kata ? Something else ?
                                    (Probably a slippery slope needing its own discuss or off-topic thread, based on your thought-provoking question touching many surfaces).

                                    Indie app dev, huge fan of Cloudron PaaS, scratching my itches : communityapps.appx.uk

                                    1 Reply Last reply
                                    0
                                    • nostrdevN nostrdev referenced this topic
                                    • nostrdevN
                                      nostrdevN
                                      nostrdev
                                      wrote last edited by
                                      #29

                                      slippery and off-topic indeed - put some iterations into it and made a new topic here. it's a subject that many, if not most, of us are interested in, has probably been well discussed before.

                                      https://forum.cloudron.io/topic/15921/running-ai-agents-on-cloudron-infiltrating-other-containers-and-admin-services

                                      1 Reply Last reply
                                      1

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