Users submenu and role selection missing on fresh 10.1.6 install

[madmax48]

Hi,
I set up a new Cloudron two days ago (version 10.1.6, Ubuntu 26.04.1, Hetzner vServer, Free plan). I am the superadmin, but the Users menu has no submenu: Groups, LDAP, OpenID and Settings are missing. When I open a user, I also can't change their role.

Another Cloudron, also on 10.1.6 and also without a subscription, shows the full Users submenu (Users, Groups, LDAP, OpenID, Settings).

What I tried: - Reconnected the Cloudron to my cloudron.io account - Rebooted the server - Logged out and back in

Nothing changed.

Is this an intended restriction for new Free-plan installs, or is my Cloudron getting wrong subscription data from cloudron.io?

Thanks!

[james]

Hello @madmax48 and welcome to the Cloudron community forum

@madmax48 said:

the Users menu has no submenu: Groups, LDAP, OpenID and Settings are missing

Groups, Roles, OpenID / LDAP (Directory Server) are Cloudron Max plan features.

But you are raising a solid point here with the behaviour difference between no plan to free plan.
Thanks for bringing this to our attention.

Question @madmax48
Could it be that the two Cloudron servers are set up with two different Cloudron.io accounts?
If the Cloudron with no subscription and working users, groups, openid uses an older cloudron.io account that would explain it.

[madmax48]

Thanks for the quick reply!

Yes, that's the case. The Cloudron where roles work is linked to an older cloudron.io account (a friend's). Mine is linked to an account I created two days ago.

I need to give a second user admin rights on my Cloudron. Is there any way to do that on the Free plan or is the Max plan the only option?

[james]

Hello @madmax48

@madmax48 said:

I need to give a second user admin rights on my Cloudron. Is there any way to do that on the Free plan or is the Max plan the only option?

That is only possible in the max plan for new Cloudron.io accounts.
If your Cloudron.io account is older (like your friends one) you get grandfathering privileges.
Then, this would also be possible in the free plan and pro plan.