NextCloud won't install (Cloudron on Gandi)

[tereensio]

So, I got Cloudron installed on Gandi, and other apps like Etherpad install and work fine, but NextCloud install hangs up ... keeps installing, then I get a en e-mail that the app is down.

Any ideas?

[nebulon]

Can you spot any errors in the app's logs? You can access the log viewer from one of the buttons while hovering the app in the dashboard.

[girish]

@tereensio You can also try to "repair" the app and bump up the memory limit (in advanced) to see if that helps.

[tereensio]

@nebulon thanks

-- there's lot's of red there... the first "fatal error" I see is this:

6 18:22:45 PHP Fatal error: Access level to OC\Group\Database::getUserGroups() must be (as in class OC\Group\Backend) or weaker in /app/code/lib/private/Group/Database.php on line 46

don't know whtat to do with it...

and thanks @girish -- I upped the memory allocation, problem continues

[girish]

@tereensio Strange, are you able to give us SSH access to your server to debug this further? Support -> Enable Remote support. You can also send us your domain name to support@cloudron.io. Thanks!

[nebulon]

@tereensio is this issue resolved for you by now?