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  3. Domain nameservers are not set to DigitalOcean

Domain nameservers are not set to DigitalOcean

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digitaloceandomains
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  • rosanoR Offline
    rosanoR Offline
    rosano
    wrote on last edited by girish
    #1

    i'm getting this error when providing my api token and i changed my dns earlier in the day. i'm wondering if it's possible to bypass this? it appears from checking via a 3rd party service that the nameservers are pointed to the correct place https://mxtoolbox.com/SuperTool.aspx?action=a%3Acloud.rosano.ca&run=toolpage

    how might i confirm i've setup the domain and digitalocean properly?

    girishG 1 Reply Last reply
    0
    • rosanoR rosano

      i'm getting this error when providing my api token and i changed my dns earlier in the day. i'm wondering if it's possible to bypass this? it appears from checking via a 3rd party service that the nameservers are pointed to the correct place https://mxtoolbox.com/SuperTool.aspx?action=a%3Acloud.rosano.ca&run=toolpage

      how might i confirm i've setup the domain and digitalocean properly?

      girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #2

      @rosano I noticed that cloud.rosano.ca and rosano.ca have different nameservers. Is this intentional? If it is, then most likely the problem is that you have to set the zone to cloud.rosano.ca when adding the domain. It's under Domains -> Add -> Advanced.

      rosanoR 1 Reply Last reply
      0
      • girishG girish

        @rosano I noticed that cloud.rosano.ca and rosano.ca have different nameservers. Is this intentional? If it is, then most likely the problem is that you have to set the zone to cloud.rosano.ca when adding the domain. It's under Domains -> Add -> Advanced.

        rosanoR Offline
        rosanoR Offline
        rosano
        wrote on last edited by
        #3

        @girish ok i was on the initial setup and i had to click 'show advanced settings' and then set the subdomain to the zone.

        a simple hint after the error with something like your message would be super helpful on that page. i'm super busy right now but could try a merge request if that would be welcome.

        i appreciate the quick help, thank you.

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