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  3. Clicking on a Domain's email section in the Dashboard causes Cloudron to totally restart!

Clicking on a Domain's email section in the Dashboard causes Cloudron to totally restart!

Scheduled Pinned Locked Moved Solved Support
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  • girishG girish

    @scooke Can you write to us at support@cloudron.io ? Would be good to have this fixed because I can't make out what the issue is. Thanks!

    scookeS Offline
    scookeS Offline
    scooke
    wrote on last edited by
    #9

    @girish Ok, will do.

    A life lived in fear is a life half-lived

    1 Reply Last reply
    0
    • scookeS Offline
      scookeS Offline
      scooke
      wrote on last edited by
      #10

      So, I've sent you an email, but I've been poking around, and removed an IDN domain that didn't have an app installed. Even though it wasn't the initial domain that seemed to spark the problem, it could be related to the other little nugget that was in the logs, something about not being able to translate to ASCII.

      If this is related, could there be an issue with IDN domains on Cloudron? I had both a Chinese domain, and a RtL domain. I've removed both, and so far when I go to a few different places in the Dashboard, and then click in Email, everything works smooth, the green circles appear almost instanteously (where before it took awhile).

      One of the IDN's didn't actually have an A record pointing to the Cloudron (the Chinese one). Could that have caused some glitch?

      A life lived in fear is a life half-lived

      nebulonN luckowL 2 Replies Last reply
      0
      • scookeS scooke

        So, I've sent you an email, but I've been poking around, and removed an IDN domain that didn't have an app installed. Even though it wasn't the initial domain that seemed to spark the problem, it could be related to the other little nugget that was in the logs, something about not being able to translate to ASCII.

        If this is related, could there be an issue with IDN domains on Cloudron? I had both a Chinese domain, and a RtL domain. I've removed both, and so far when I go to a few different places in the Dashboard, and then click in Email, everything works smooth, the green circles appear almost instanteously (where before it took awhile).

        One of the IDN's didn't actually have an A record pointing to the Cloudron (the Chinese one). Could that have caused some glitch?

        nebulonN Offline
        nebulonN Offline
        nebulon
        Staff
        wrote on last edited by
        #11

        @scooke right, we are using the native nodejs resolver here https://nodejs.org/dist/latest-v14.x/docs/api/dns.html#dns_class_dns_resolver and it appears to be crashing there.

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        • scookeS scooke

          So, I've sent you an email, but I've been poking around, and removed an IDN domain that didn't have an app installed. Even though it wasn't the initial domain that seemed to spark the problem, it could be related to the other little nugget that was in the logs, something about not being able to translate to ASCII.

          If this is related, could there be an issue with IDN domains on Cloudron? I had both a Chinese domain, and a RtL domain. I've removed both, and so far when I go to a few different places in the Dashboard, and then click in Email, everything works smooth, the green circles appear almost instanteously (where before it took awhile).

          One of the IDN's didn't actually have an A record pointing to the Cloudron (the Chinese one). Could that have caused some glitch?

          luckowL Offline
          luckowL Offline
          luckow
          translator
          wrote on last edited by
          #12

          @scooke Universal Acceptance is a (not so) big issue for the internet. In short, for domains other than ascii, the internet seems to be broken.
          There is an initiative around domains other than ascii called Universal Acceptance https://uasg.tech/
          It's not just about Chinese domains. Try sending an email to thomas@müller.de, it will fail.

          Pronouns: he/him | Primary language: German

          nebulonN scookeS 2 Replies Last reply
          1
          • luckowL luckow

            @scooke Universal Acceptance is a (not so) big issue for the internet. In short, for domains other than ascii, the internet seems to be broken.
            There is an initiative around domains other than ascii called Universal Acceptance https://uasg.tech/
            It's not just about Chinese domains. Try sending an email to thomas@müller.de, it will fail.

            nebulonN Offline
            nebulonN Offline
            nebulon
            Staff
            wrote on last edited by
            #13

            To update, I can reproduce this with a chineses IDN and looking for a fix now.

            scookeS 1 Reply Last reply
            0
            • nebulonN nebulon

              To update, I can reproduce this with a chineses IDN and looking for a fix now.

              scookeS Offline
              scookeS Offline
              scooke
              wrote on last edited by
              #14

              @nebulon I wonder why this would pop up now. Both the Chinese domain and the RtL domain were on my Cloudron for a long time. Thanks for looking into it @nebulon.

              And interesting link @luckow. I'm reading some of the info there now.

              A life lived in fear is a life half-lived

              girishG 1 Reply Last reply
              1
              • scookeS scooke

                @nebulon I wonder why this would pop up now. Both the Chinese domain and the RtL domain were on my Cloudron for a long time. Thanks for looking into it @nebulon.

                And interesting link @luckow. I'm reading some of the info there now.

                girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by
                #15

                @scooke Could be related to the fact that recent updates upgraded nodejs.

                1 Reply Last reply
                1
                • luckowL luckow

                  @scooke Universal Acceptance is a (not so) big issue for the internet. In short, for domains other than ascii, the internet seems to be broken.
                  There is an initiative around domains other than ascii called Universal Acceptance https://uasg.tech/
                  It's not just about Chinese domains. Try sending an email to thomas@müller.de, it will fail.

                  scookeS Offline
                  scookeS Offline
                  scooke
                  wrote on last edited by
                  #16

                  @luckow Before I send an email to Mr. Thomas Müller, will he be expecting it, or no? Is this someone real?

                  A life lived in fear is a life half-lived

                  luckowL 1 Reply Last reply
                  0
                  • scookeS scooke

                    @luckow Before I send an email to Mr. Thomas Müller, will he be expecting it, or no? Is this someone real?

                    luckowL Offline
                    luckowL Offline
                    luckow
                    translator
                    wrote on last edited by
                    #17

                    @scooke wait. let's see 🙂 https://müller.de/ is a connected domain (not mine). And maybe there is a thomas there 🙂
                    Send out and say it's only a test 😉

                    Pronouns: he/him | Primary language: German

                    scookeS 1 Reply Last reply
                    0
                    • luckowL luckow

                      @scooke wait. let's see 🙂 https://müller.de/ is a connected domain (not mine). And maybe there is a thomas there 🙂
                      Send out and say it's only a test 😉

                      scookeS Offline
                      scookeS Offline
                      scooke
                      wrote on last edited by scooke
                      #18

                      @luckow The email was returned!

                      <thomas@xn--mller-kva.de>: host w015e2f2.kasserver.com[85.13.157.81] said: 554
                          5.7.1 <thomas@xn--mller-kva.de>: Relay access denied (in reply to RCPT TO command)
                      

                      However, sending emails to my two IDN domains work fine. Even using the "real" name of the domain and not the punycode rendering. These are though MXroute.

                      I guess the issue is in the updated nodejs.

                      A life lived in fear is a life half-lived

                      nebulonN 1 Reply Last reply
                      0
                      • scookeS scooke

                        @luckow The email was returned!

                        <thomas@xn--mller-kva.de>: host w015e2f2.kasserver.com[85.13.157.81] said: 554
                            5.7.1 <thomas@xn--mller-kva.de>: Relay access denied (in reply to RCPT TO command)
                        

                        However, sending emails to my two IDN domains work fine. Even using the "real" name of the domain and not the punycode rendering. These are though MXroute.

                        I guess the issue is in the updated nodejs.

                        nebulonN Offline
                        nebulonN Offline
                        nebulon
                        Staff
                        wrote on last edited by
                        #19

                        @scooke we have traced this down to a nodejs bug apparently with the domain in question.
                        The upstream issue is at https://github.com/nodejs/node/issues/39397

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