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  3. Add note about PTR records to docs about email server location change

Add note about PTR records to docs about email server location change

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    • nebulonN Offline
      nebulonN Offline
      nebulon
      Staff
      wrote on last edited by
      #2

      So the PTR is only really needed for the mail server, it just happens that by default the mail server runs on the dashboard domain as well. Regardless of this might not hurt to have a note about this behavior and thus the required PTR change in that dashboard domain section.

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      • girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #3

        Changing the dashboard domain does not require changing the PTR record. The PTR record has to be in sync with the mail server location i.e Email -> Settings -> Mail server location .

        jdaviescoatesJ 2 Replies Last reply
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        • girishG girish

          Changing the dashboard domain does not require changing the PTR record. The PTR record has to be in sync with the mail server location i.e Email -> Settings -> Mail server location .

          jdaviescoatesJ Offline
          jdaviescoatesJ Offline
          jdaviescoates
          wrote on last edited by
          #4

          @girish I changed both, so that explains the confusion.

          First I changed dashboard from my.domain.org to my.domain.coop then the email server to mail.domain.coop

          The reason I thought it might be dashboard related was the notification said "expected my.domain.coop actual my.domain.org"

          I guess now I may get another notification saying "expected mail.domain.coop actual my.domain.coop"

          I use Cloudron with Gandi & Hetzner

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          • girishG girish

            Changing the dashboard domain does not require changing the PTR record. The PTR record has to be in sync with the mail server location i.e Email -> Settings -> Mail server location .

            jdaviescoatesJ Offline
            jdaviescoatesJ Offline
            jdaviescoates
            wrote on last edited by
            #5

            @girish but as @nebulon pointed out, by default changing the dashboard domain does also change the email server, right?

            I've edited my OP to suggest something about PTR records be added in both places in the docs

            I use Cloudron with Gandi & Hetzner

            girishG jdaviescoatesJ 2 Replies Last reply
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            • jdaviescoatesJ jdaviescoates

              @girish but as @nebulon pointed out, by default changing the dashboard domain does also change the email server, right?

              I've edited my OP to suggest something about PTR records be added in both places in the docs

              girishG Offline
              girishG Offline
              girish
              Staff
              wrote on last edited by girish
              #6

              @jdaviescoates said in Add note about PTR records to docs about dashboard server change:

              @girish but as @nebulon pointed out, by default changing the dashboard domain does also change the email server, right?

              Changing dashboard domain does not change the email server location (and vice versa). It stays as the old my.previousdashboarddomain.com

              jdaviescoatesJ 1 Reply Last reply
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              • girishG girish

                @jdaviescoates said in Add note about PTR records to docs about dashboard server change:

                @girish but as @nebulon pointed out, by default changing the dashboard domain does also change the email server, right?

                Changing dashboard domain does not change the email server location (and vice versa). It stays as the old my.previousdashboarddomain.com

                jdaviescoatesJ Offline
                jdaviescoatesJ Offline
                jdaviescoates
                wrote on last edited by jdaviescoates
                #7

                @girish makes sense now, thanks.

                The point still stands that an additional note ought to be added somewhere in the docs about PTR records needing updating when email server location is changed 🙂

                (It was early hours when I made these changes and saw the notifications but I now see the notification was actually Expected: mail.domain.coop Actual: my.domain.org the whole time)

                I use Cloudron with Gandi & Hetzner

                girishG 1 Reply Last reply
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                • jdaviescoatesJ jdaviescoates

                  @girish but as @nebulon pointed out, by default changing the dashboard domain does also change the email server, right?

                  I've edited my OP to suggest something about PTR records be added in both places in the docs

                  jdaviescoatesJ Offline
                  jdaviescoatesJ Offline
                  jdaviescoates
                  wrote on last edited by
                  #8

                  @jdaviescoates said in Add note about PTR records to docs about dashboard server change:

                  I've edited my OP to suggest something about PTR records be added in both places in the docs

                  Edited it again. Tired brains easily confused!

                  I use Cloudron with Gandi & Hetzner

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                  • jdaviescoatesJ jdaviescoates

                    @girish makes sense now, thanks.

                    The point still stands that an additional note ought to be added somewhere in the docs about PTR records needing updating when email server location is changed 🙂

                    (It was early hours when I made these changes and saw the notifications but I now see the notification was actually Expected: mail.domain.coop Actual: my.domain.org the whole time)

                    girishG Offline
                    girishG Offline
                    girish
                    Staff
                    wrote on last edited by
                    #9

                    @jdaviescoates said in Add note about PTR records to docs about email server location change:

                    The point still stands that an additional note ought to be added somewhere in the docs about PTR records needing updating when email server location is changed

                    ah yes, sorry, i did update the docs after your post 🙂 https://docs.cloudron.io/email/#server-location has an info note now. The https://docs.cloudron.io/email/#ptr-record also has a line that says "A PTR record is required only when sending email directly from the server. If you are using a mail relay, you do not need to set the PTR record.".

                    I will add some more info to the dashboard domain section, hold on.

                    jdaviescoatesJ 1 Reply Last reply
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                    • girishG girish

                      @jdaviescoates said in Add note about PTR records to docs about email server location change:

                      The point still stands that an additional note ought to be added somewhere in the docs about PTR records needing updating when email server location is changed

                      ah yes, sorry, i did update the docs after your post 🙂 https://docs.cloudron.io/email/#server-location has an info note now. The https://docs.cloudron.io/email/#ptr-record also has a line that says "A PTR record is required only when sending email directly from the server. If you are using a mail relay, you do not need to set the PTR record.".

                      I will add some more info to the dashboard domain section, hold on.

                      jdaviescoatesJ Offline
                      jdaviescoatesJ Offline
                      jdaviescoates
                      wrote on last edited by
                      #10

                      @girish said in Add note about PTR records to docs about email server location change:

                      , i did update the docs after your post https://docs.cloudron.io/email/#server-location has an info note now

                      Great thanks

                      I use Cloudron with Gandi & Hetzner

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                      • girishG Offline
                        girishG Offline
                        girish
                        Staff
                        wrote on last edited by
                        #11

                        I added a bunch of implications under https://docs.cloudron.io/domains/#dashboard-domain .

                        On a side note, when writing this I found that there are some inconsistencies in the code (looks like the notification it raises might not be correct). Checking...

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