Can't login for the Apps Page
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With the new information, I did some searching and decided to try host api.cloudron.io and it responded with
;; connection timed out; no servers could be reached
Then I tried host api.cloudron.io 8.8.8.8 and it responded with
Using domain server:
Name: 8.8.8.8
Address: 8.8.8.8#53
Aliases:api.cloudron.io has address 3.209.21.239
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@meeksfamily06 Ah, this can happen if unbound is not running/working. Can you please check
systemctl status unbound
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It says
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@meeksfamily06 that seems good. Is your server on linode by any chance? We already got 2-3 reports here that DNS resolution fails on linode for some reason via unbound. The "workaround" is to snapshot the server and create a new server from the snapshot (to get a different IP). There is some issue on the linode side, I think we have to investigate a bit more and report to them.
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@meeksfamily06 If the server is on linode... if the snapshotting does not solve it, do you think you can give us access to the server? I would like to debug it further to find the root cause.
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I sent you a private message
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I'm guessing you guys did something because it seems to be working again
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@meeksfamily06 Interesting, we didn't actually do anything. Please let us know if you hit this again.
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Figured I would add an update. I did figure out what was causing the issue.
If I ran the command
systemctl status systemd-resolved.service
It said it was Active: inactive (dead)
So I ran
systemctl enable systemd-resolved.service systemctl start systemd-resolved.service systemctl status systemd-resolved.service
That fixed the issue
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@meeksfamily06 Cloudron uses unbound and does not use
systemd-resolved
. You won't see any issues unless when trying to use the mail server (or maybe some apps like nextcloud might act strange when going to the apps section).