Question about my setup

[jtippetts]

So I have been using Cloudron for almost a year and it has been great! I have noticed something that I think is wrong with my installation and it seems to cause me issues once in a while. So in order to reach my Cloudron I have to add a port after the domain name.

For example: my.cloudron.com does not work unless I add a port like this; my.cloudron.com:8001/ this also applies to all of my apps.

I'm sure this is something I screwed up at some point but I don't know how or where to fix it. Any tips or thoughts?

[jtippetts]

@girish Those are all very good questions... I just logged in to the synology router and it is showing a fort forward rule to port 8001 for some reason. I'll try deleting that rule and let you know if it breaks anything.

[humptydumpty]

@jtippetts did you open the required ports in your router?

https://docs.cloudron.io/security/#cloud-firewall

[subven]

Please tell us about your setup. Do you host at home behind a router or somewhere else. If so, what provider do you use?

[jtippetts]

@humptydumpty Good questions, I am hosting my Cloudron on my own dedicated computer at my business. It is a commercial building but I do have a dynamic IP. We are currently using a Synology router so the Cloudron is attached to that. I know that we always type a port number to get to our NAS, and the Cloudron acts in the same way... Is there a way to set it up so I dont need to have the port attached to the domain name to get to the cloudron machine?

[girish]

@jtippetts Cloudron doesn't even support running on any port other than the standard port 443/80. Even if this is some internal stuff, Cloudron listens on port 3000 internally.

Which begs the question: where is this port 8001 coming from and how did you guess this?

[jtippetts]

@girish Those are all very good questions... I just logged in to the synology router and it is showing a fort forward rule to port 8001 for some reason. I'll try deleting that rule and let you know if it breaks anything.

[girish]

@jtippetts ah! That rules is probably not needed. You just need NAT rules for port 80 and 443 to forward to Cloudron VM.

Do you have dynamic DNS enabled in Cloudron? This will keep the DNS and the public IP up to date. See https://docs.cloudron.io/networking/#dynamic-dns

[jtippetts]

@girish So I disabled the port forward rule in my router and it resolved the issue. Thank you!