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  3. Bug in adding new domain

Bug in adding new domain

Scheduled Pinned Locked Moved Solved Support
domainswildcard
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  • potemkin_aiP potemkin_ai

    I'm getting

    Configuration error: Domain resolves to ["177.21.86.255"] instead of IPv4 177.21.86.255
    

    When adding a new domain via wildcard.

    Seems like a bug in converting JSON to the numeric value?

    potemkin_aiP Offline
    potemkin_aiP Offline
    potemkin_ai
    wrote on last edited by
    #2

    @potemkin_ai in the log files, after I tried DNS reconfiguration:

    isChangeSynced: app.subdomain.mydomain.com (A) was resolved to 177.21.86.255 at NS ns3207.hexonet.net (177.21.86.255). Expecting 177.21.86.255. Match false
    Jun 17 19:48:12 box:dns/waitfordns waitForDns: app.subdomain.mydomain.com at ns ns3207.hexonet.net: not done
    

    IP address & domain name are changed.

    v7.2.4 (Ubuntu 18.04.5 LTS)

    It looks like DNS is quite broken in this release?

    potemkin_aiP 1 Reply Last reply
    0
    • potemkin_aiP potemkin_ai

      @potemkin_ai in the log files, after I tried DNS reconfiguration:

      isChangeSynced: app.subdomain.mydomain.com (A) was resolved to 177.21.86.255 at NS ns3207.hexonet.net (177.21.86.255). Expecting 177.21.86.255. Match false
      Jun 17 19:48:12 box:dns/waitfordns waitForDns: app.subdomain.mydomain.com at ns ns3207.hexonet.net: not done
      

      IP address & domain name are changed.

      v7.2.4 (Ubuntu 18.04.5 LTS)

      It looks like DNS is quite broken in this release?

      potemkin_aiP Offline
      potemkin_aiP Offline
      potemkin_ai
      wrote on last edited by
      #3

      @potemkin_ai blocked here; app reconfiguration lead to an infinite

      Configuring - Waiting for DNS propagation
      
      1 Reply Last reply
      0
      • nebulonN nebulon marked this topic as a question on
      • potemkin_aiP Offline
        potemkin_aiP Offline
        potemkin_ai
        wrote on last edited by
        #4

        @nebulon , thanks for checking this thread, but it looks more like a bug to me, not a question, or am I missing something?

        jdaviescoatesJ girishG 2 Replies Last reply
        0
        • potemkin_aiP potemkin_ai

          @nebulon , thanks for checking this thread, but it looks more like a bug to me, not a question, or am I missing something?

          jdaviescoatesJ Offline
          jdaviescoatesJ Offline
          jdaviescoates
          wrote on last edited by
          #5

          @potemkin_ai said in Bug in adding new domain:

          it looks more like a bug to me, not a question, or am I missing something?

          I think they mark them as a question just so they get the 'unsolved' badge and as a way to keep track of issues that need solving (and so they can be marked as 'solved' once the problem has been sorted).

          I use Cloudron with Gandi & Hetzner

          potemkin_aiP 1 Reply Last reply
          1
          • jdaviescoatesJ jdaviescoates

            @potemkin_ai said in Bug in adding new domain:

            it looks more like a bug to me, not a question, or am I missing something?

            I think they mark them as a question just so they get the 'unsolved' badge and as a way to keep track of issues that need solving (and so they can be marked as 'solved' once the problem has been sorted).

            potemkin_aiP Offline
            potemkin_aiP Offline
            potemkin_ai
            wrote on last edited by
            #6

            @jdaviescoates thank you, I hope so!

            1 Reply Last reply
            0
            • potemkin_aiP potemkin_ai

              I'm getting

              Configuration error: Domain resolves to ["177.21.86.255"] instead of IPv4 177.21.86.255
              

              When adding a new domain via wildcard.

              Seems like a bug in converting JSON to the numeric value?

              girishG Offline
              girishG Offline
              girish
              Staff
              wrote on last edited by
              #7

              @potemkin_ai I tried this now and it works fine for my test subdomain atleast.

              000b2855-a864-48d5-ba4a-9f5f187b94b3-image.png

              Configuration error: Domain resolves to ["177.21.86.255"] instead of IPv4 177.21.86.255

              Curiously, this log is actually saying that the setup is correct but somehow still fails. The first value is a json of length 1.

              1 Reply Last reply
              0
              • potemkin_aiP potemkin_ai

                @nebulon , thanks for checking this thread, but it looks more like a bug to me, not a question, or am I missing something?

                girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by
                #8

                @potemkin_ai Can you please try host cloudrontestdns.yourdomain.com 127.0.0.1 on your machine?

                potemkin_aiP 1 Reply Last reply
                0
                • girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by
                  #9

                  I feel I am missing something obvious here. The code in question is:

                  const ipv4 = await sysinfo.getServerIPv4();
                  if (ipv4Result.length !== 1 || ipv4 !== ipv4Result[0]) throw new BoxError(BoxError.EXTERNAL_ERROR, `Domain resolves to ${JSON.stringify(ipv4Result)} instead of IPv4 ${ipv4}`);
                  

                  Per the logs atleast , 177.21.86.255 is the server IP and the DNS resolved to [ "177.21.86.255" ]. Not seeing why the check fails....

                  potemkin_aiP 1 Reply Last reply
                  0
                  • girishG girish

                    @potemkin_ai Can you please try host cloudrontestdns.yourdomain.com 127.0.0.1 on your machine?

                    potemkin_aiP Offline
                    potemkin_aiP Offline
                    potemkin_ai
                    wrote on last edited by
                    #10

                    @girish sure:

                    host cloudrontestdns.tst.mydomain.com 127.0.0.1
                    Using domain server:
                    Name: 127.0.0.1
                    Address: 127.0.0.1#53
                    Aliases: 
                    
                    cloudrontestdns.tst.mydomain.com has address 177.21.86.255
                    
                    1 Reply Last reply
                    0
                    • girishG girish

                      I feel I am missing something obvious here. The code in question is:

                      const ipv4 = await sysinfo.getServerIPv4();
                      if (ipv4Result.length !== 1 || ipv4 !== ipv4Result[0]) throw new BoxError(BoxError.EXTERNAL_ERROR, `Domain resolves to ${JSON.stringify(ipv4Result)} instead of IPv4 ${ipv4}`);
                      

                      Per the logs atleast , 177.21.86.255 is the server IP and the DNS resolved to [ "177.21.86.255" ]. Not seeing why the check fails....

                      potemkin_aiP Offline
                      potemkin_aiP Offline
                      potemkin_ai
                      wrote on last edited by
                      #11

                      @girish I'm not very good in negative logic, as it's usually quite a resource intensive task for my brains, so I would just rewrite it to something more 'positive' 🙂

                      if (ipv4Result.length == 1 && ipv4 !== ipv4Result[0]) {do some logic};
                      else throw new BoxError(BoxError.EXTERNAL_ERROR, `Domain resolves to ${JSON.stringify(ipv4Result)} instead of IPv4 ${ipv4}`);
                      

                      But the error message confuses me as well, as it's says that two similar things are not similar; my only idea is some weird data conversion coming from a weak JS data typing?

                      girishG nebulonN 2 Replies Last reply
                      0
                      • potemkin_aiP potemkin_ai

                        @girish I'm not very good in negative logic, as it's usually quite a resource intensive task for my brains, so I would just rewrite it to something more 'positive' 🙂

                        if (ipv4Result.length == 1 && ipv4 !== ipv4Result[0]) {do some logic};
                        else throw new BoxError(BoxError.EXTERNAL_ERROR, `Domain resolves to ${JSON.stringify(ipv4Result)} instead of IPv4 ${ipv4}`);
                        

                        But the error message confuses me as well, as it's says that two similar things are not similar; my only idea is some weird data conversion coming from a weak JS data typing?

                        girishG Offline
                        girishG Offline
                        girish
                        Staff
                        wrote on last edited by
                        #12

                        @potemkin_ai Do you think you can send me your real domain name to support@cloudron.io ? Let me test with my local unbound as to what is happening.

                        1 Reply Last reply
                        0
                        • potemkin_aiP potemkin_ai

                          @girish I'm not very good in negative logic, as it's usually quite a resource intensive task for my brains, so I would just rewrite it to something more 'positive' 🙂

                          if (ipv4Result.length == 1 && ipv4 !== ipv4Result[0]) {do some logic};
                          else throw new BoxError(BoxError.EXTERNAL_ERROR, `Domain resolves to ${JSON.stringify(ipv4Result)} instead of IPv4 ${ipv4}`);
                          

                          But the error message confuses me as well, as it's says that two similar things are not similar; my only idea is some weird data conversion coming from a weak JS data typing?

                          nebulonN Offline
                          nebulonN Offline
                          nebulon
                          Staff
                          wrote on last edited by
                          #13

                          @potemkin_ai is it possible that the ipv4Result delivers more than one result in your case? As @girish it might be helpful to expose your real domain in question to us by sending to support@cloudron.io

                          Or you can put some console.log() traces in that code section if you want to debug this on your own a bit.

                          girishG 1 Reply Last reply
                          0
                          • nebulonN nebulon

                            @potemkin_ai is it possible that the ipv4Result delivers more than one result in your case? As @girish it might be helpful to expose your real domain in question to us by sending to support@cloudron.io

                            Or you can put some console.log() traces in that code section if you want to debug this on your own a bit.

                            girishG Offline
                            girishG Offline
                            girish
                            Staff
                            wrote on last edited by
                            #14

                            @nebulon User contacted us on support but the error message on support is quite different from the one that is reported here.

                            potemkin_aiP 1 Reply Last reply
                            1
                            • girishG girish

                              @nebulon User contacted us on support but the error message on support is quite different from the one that is reported here.

                              potemkin_aiP Offline
                              potemkin_aiP Offline
                              potemkin_ai
                              wrote on last edited by
                              #15

                              thank you, @girish , @nebulon , it was indeed an issue on my side - the problem was caused by an automatic IP address detection confusion and the numbers were quite close, so I didn't notice that, indeed.

                              As a feature request, probably, it might make sense to add to the error message an offer to check an IP address auto-detection in Network settings, for the future-me-s?

                              girishG 1 Reply Last reply
                              0
                              • potemkin_aiP potemkin_ai

                                thank you, @girish , @nebulon , it was indeed an issue on my side - the problem was caused by an automatic IP address detection confusion and the numbers were quite close, so I didn't notice that, indeed.

                                As a feature request, probably, it might make sense to add to the error message an offer to check an IP address auto-detection in Network settings, for the future-me-s?

                                girishG Offline
                                girishG Offline
                                girish
                                Staff
                                wrote on last edited by girish
                                #16

                                @potemkin_ai I replied to you on support, I think what you want is https://docs.cloudron.io/networking/#ipv4 . The static or network interface configuration, if I understood your setup correctly. Whatever IP you provide here is what will be used to configure and test the DNS.

                                potemkin_aiP 1 Reply Last reply
                                0
                                • girishG girish

                                  @potemkin_ai I replied to you on support, I think what you want is https://docs.cloudron.io/networking/#ipv4 . The static or network interface configuration, if I understood your setup correctly. Whatever IP you provide here is what will be used to configure and test the DNS.

                                  potemkin_aiP Offline
                                  potemkin_aiP Offline
                                  potemkin_ai
                                  wrote on last edited by
                                  #17

                                  @girish I fixed the problem - indeed with static IP; what I'm saying, it's that it might be worth to mention a possible reason in the error message of the IPs mismatch, offering person to go and check if his IP address was auto-detected correctly.

                                  Does it makes sense?

                                  girishG 1 Reply Last reply
                                  1
                                  • potemkin_aiP potemkin_ai

                                    @girish I fixed the problem - indeed with static IP; what I'm saying, it's that it might be worth to mention a possible reason in the error message of the IPs mismatch, offering person to go and check if his IP address was auto-detected correctly.

                                    Does it makes sense?

                                    girishG Offline
                                    girishG Offline
                                    girish
                                    Staff
                                    wrote on last edited by
                                    #18

                                    @potemkin_ai Ah got it, I think it would have helped if it said "IP xxx in DNS does not match auto-detected IP yyy". I have created an internal task for that.

                                    potemkin_aiP 1 Reply Last reply
                                    2
                                    • girishG girish has marked this topic as solved on
                                    • girishG girish

                                      @potemkin_ai Ah got it, I think it would have helped if it said "IP xxx in DNS does not match auto-detected IP yyy". I have created an internal task for that.

                                      potemkin_aiP Offline
                                      potemkin_aiP Offline
                                      potemkin_ai
                                      wrote on last edited by
                                      #19

                                      @girish thank you! And thank you again for your prompt help!

                                      1 Reply Last reply
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