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  3. No graphs on any of the apps

No graphs on any of the apps

Scheduled Pinned Locked Moved Solved Support
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  • nebulonN Offline
    nebulonN Offline
    nebulon
    Staff
    wrote on last edited by
    #4

    oh indeed that is a regression in the current release and only fixed for the next one 😕

    E 1 Reply Last reply
    0
    • nebulonN nebulon

      oh indeed that is a regression in the current release and only fixed for the next one 😕

      E Offline
      E Offline
      ekevu123
      wrote on last edited by
      #5

      @nebulon I am having the same issue. So, no quick solution in sight before the next release?

      1 Reply Last reply
      0
      • nebulonN Offline
        nebulonN Offline
        nebulon
        Staff
        wrote on last edited by
        #6

        If you send a mail to support@cloudron.io with your dashboard domain and enable remote SSH for us, I can locally patch it for the moment.

        L 1 Reply Last reply
        0
        • nebulonN nebulon

          If you send a mail to support@cloudron.io with your dashboard domain and enable remote SSH for us, I can locally patch it for the moment.

          L Offline
          L Offline
          Locutus
          wrote on last edited by
          #7

          @nebulon Just did. Thanks again.

          1 Reply Last reply
          0
          • nebulonN Offline
            nebulonN Offline
            nebulon
            Staff
            wrote on last edited by
            #8

            Just to keep everyone updated. The root cause is something else, which I haven't found yet. But essentially graphite returns empty responses to the graph calls.

            jdaviescoatesJ 1 Reply Last reply
            1
            • nebulonN nebulon

              Just to keep everyone updated. The root cause is something else, which I haven't found yet. But essentially graphite returns empty responses to the graph calls.

              jdaviescoatesJ Offline
              jdaviescoatesJ Offline
              jdaviescoates
              wrote on last edited by
              #9

              @nebulon graphs seem to be still working for me on Ubuntu 18.04 with Cloudron 7.2.5

              ( although not sure why they aren't going back further than about 9 hours )

              Screenshot_20220727-215603_Firefox.png

              I use Cloudron with Gandi & Hetzner

              jdaviescoatesJ 1 Reply Last reply
              0
              • jdaviescoatesJ jdaviescoates

                @nebulon graphs seem to be still working for me on Ubuntu 18.04 with Cloudron 7.2.5

                ( although not sure why they aren't going back further than about 9 hours )

                Screenshot_20220727-215603_Firefox.png

                jdaviescoatesJ Offline
                jdaviescoatesJ Offline
                jdaviescoates
                wrote on last edited by jdaviescoates
                #10

                @jdaviescoates said in No graphs on any of the apps:

                ( although not sure why they aren't going back further than about 9 hours )

                perhaps this is when I resized the app with more RAM and that's why?

                I use Cloudron with Gandi & Hetzner

                1 Reply Last reply
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                • Q Offline
                  Q Offline
                  qilin
                  wrote on last edited by qilin
                  #11

                  I am on 22.04 and having the same issue too with all my apps. I have restarted collectd both via the Cloudron gui and via the command line with no change.

                  Furthermore, if I use the in-app terminal it displays pixelated and unreadable:

                  Terminal_apps.png

                  I am not sure if this might be related or not but I did not have these issues on 20.04. Strangely enough the in-app terminal logs display correctly and are readable.

                  Q 1 Reply Last reply
                  0
                  • Q qilin

                    I am on 22.04 and having the same issue too with all my apps. I have restarted collectd both via the Cloudron gui and via the command line with no change.

                    Furthermore, if I use the in-app terminal it displays pixelated and unreadable:

                    Terminal_apps.png

                    I am not sure if this might be related or not but I did not have these issues on 20.04. Strangely enough the in-app terminal logs display correctly and are readable.

                    Q Offline
                    Q Offline
                    qilin
                    wrote on last edited by
                    #12

                    @qilin

                    The above issue with the terminal being pixelated has been solved.

                    I will just wait for the next update for the progress on the graph issue.

                    1 Reply Last reply
                    0
                    • girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #13

                      I can confirm that graphs don't work at all in Ubuntu 22. Working on a fix.

                      A humptydumptyH 2 Replies Last reply
                      2
                      • girishG girish

                        I can confirm that graphs don't work at all in Ubuntu 22. Working on a fix.

                        A Offline
                        A Offline
                        ApplegateR
                        wrote on last edited by ApplegateR
                        #14

                        @girish
                        Screenshot_20220806-154525_Samsung Internet.jpg
                        I had same issues... is there way Workaround?
                        Edited -
                        I just read your comment you work on it. Thank you for all your guy work

                        Richard Applegate
                        Anthem Coffee and Tea
                        Joe Coffee
                        IT/Administrator Server/Network

                        1 Reply Last reply
                        0
                        • girishG girish

                          I can confirm that graphs don't work at all in Ubuntu 22. Working on a fix.

                          humptydumptyH Offline
                          humptydumptyH Offline
                          humptydumpty
                          wrote on last edited by humptydumpty
                          #15

                          @girish said in No graphs on any of the apps:

                          I can confirm that graphs don't work at all in Ubuntu 22. Working on a fix.

                          On my 22.04 server, the graph in the app settings does not show. However, the graph for the server resources (CR dash > System Info) works fine. Don't they both use the same "method/code/insert-proper-terminology" for displaying in the browser?

                          girishG 1 Reply Last reply
                          1
                          • humptydumptyH humptydumpty

                            @girish said in No graphs on any of the apps:

                            I can confirm that graphs don't work at all in Ubuntu 22. Working on a fix.

                            On my 22.04 server, the graph in the app settings does not show. However, the graph for the server resources (CR dash > System Info) works fine. Don't they both use the same "method/code/insert-proper-terminology" for displaying in the browser?

                            girishG Offline
                            girishG Offline
                            girish
                            Staff
                            wrote on last edited by
                            #16

                            @humptydumpty said in No graphs on any of the apps:

                            On my 22.04 server, the graph in the app settings does not show

                            This is fixed in the next release. The upcoming release is a bit delayed but we are working on getting it out next week or so. (Sorry, some of the mail features are quite time consuming to implement).

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                            • girishG girish has marked this topic as solved on
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