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  3. OpenProject SMTP configuration greyed out

OpenProject SMTP configuration greyed out

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  • ? Offline
    ? Offline
    A Former User
    wrote on last edited by
    #1

    OpenProject SMTP configuration greyed out in admin account, uses Cloudron relay instead of working third party relay.

    I'm unable to make any changes to OpenProject SMTP configuration.

    Any idea as to why it would be greyed out?

    girishG 1 Reply Last reply
    0
    • ? A Former User

      OpenProject SMTP configuration greyed out in admin account, uses Cloudron relay instead of working third party relay.

      I'm unable to make any changes to OpenProject SMTP configuration.

      Any idea as to why it would be greyed out?

      girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #2

      @nothing on Cloudron, you have to setup a relay at the domain level. See https://docs.cloudron.io/email/#relay-outbound-mails . Once setup, all apps on the domain will send mail via the relay. It's a centralized setup.

      ? 1 Reply Last reply
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      • girishG girish

        @nothing on Cloudron, you have to setup a relay at the domain level. See https://docs.cloudron.io/email/#relay-outbound-mails . Once setup, all apps on the domain will send mail via the relay. It's a centralized setup.

        ? Offline
        ? Offline
        A Former User
        wrote on last edited by
        #3

        @girish Hi Girish, yes I did setup a SMTP relay which is working for other apps, however, for OpenProject it is insisting I use the Cloudron internal relay and any attempt to change configuration in OpenProject is unsuccessful as it is greyed out.

        Is there any reason it is not using the SMTP relay I have setup, but instead internal SMTP server?

        girishG 1 Reply Last reply
        0
        • ? A Former User

          @girish Hi Girish, yes I did setup a SMTP relay which is working for other apps, however, for OpenProject it is insisting I use the Cloudron internal relay and any attempt to change configuration in OpenProject is unsuccessful as it is greyed out.

          Is there any reason it is not using the SMTP relay I have setup, but instead internal SMTP server?

          girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #4

          @nothing On Cloudron, all apps use the internal mail server. The internal mail server relays out depending on your relay configuration.

          Not sure I completely understood your problem. Why are you trying to change the SMTP configuration inside OpenProject ? You shouldn't have to do this.

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