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  1. Cloudron Forum
  2. Jitsi
  3. Jitsi Problem - Are you the host? Authenticate

Jitsi Problem - Are you the host? Authenticate

Scheduled Pinned Locked Moved Solved Jitsi
jitsiauthenticatproblem
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  • L Offline
    L Offline
    LoudLemur
    wrote on last edited by
    #1

    This is a freshly installed Jitsi instance. On launch, it asks if you are the host (I am) and to authenticate.

    Which passphrase is used or needed for this? There are not instructions about this in the 1st Run section, which is usually very helpful.

    P 2 Replies Last reply
    0
    • L LoudLemur

      This is a freshly installed Jitsi instance. On launch, it asks if you are the host (I am) and to authenticate.

      Which passphrase is used or needed for this? There are not instructions about this in the 1st Run section, which is usually very helpful.

      P Offline
      P Offline
      plusone-nick
      wrote on last edited by
      #2

      @LoudLemur which user management setting?
      8787ae1c-26e7-44c6-9dea-306ed3430697-image.png

      ✌💙+1

      jdaviescoatesJ 1 Reply Last reply
      1
      • L LoudLemur

        This is a freshly installed Jitsi instance. On launch, it asks if you are the host (I am) and to authenticate.

        Which passphrase is used or needed for this? There are not instructions about this in the 1st Run section, which is usually very helpful.

        P Offline
        P Offline
        plusone-nick
        wrote on last edited by
        #3

        @LoudLemur Not: you have to use the plain username, no email

        ✌💙+1

        L 1 Reply Last reply
        1
        • P plusone-nick

          @LoudLemur Not: you have to use the plain username, no email

          L Offline
          L Offline
          LoudLemur
          wrote on last edited by
          #4

          @plusone-nick said in Jitsi Problem - Are you the host? Authenticate:

          @LoudLemur Not: you have to use the plain username, no email

          Thanks, but I am still having difficulty...

          On the Cloudron, where can we find the username or usernames that will be accepted for initializing Jitsi?

          I am using several passphrases on this Cloudron. Which of these passphrases will be the one to use and how do I locate that passphrase?

          @girish I hope that some 1st Run instructions can be included for Jitsi.

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          • P plusone-nick

            @LoudLemur which user management setting?
            8787ae1c-26e7-44c6-9dea-306ed3430697-image.png

            jdaviescoatesJ Offline
            jdaviescoatesJ Offline
            jdaviescoates
            wrote on last edited by
            #5

            @plusone-nick said in Jitsi Problem - Are you the host? Authenticate:

            @LoudLemur which user management setting?
            8787ae1c-26e7-44c6-9dea-306ed3430697-image.png

            it all depends on what you choose here

            I use Cloudron with Gandi & Hetzner

            P 1 Reply Last reply
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            • jdaviescoatesJ jdaviescoates

              @plusone-nick said in Jitsi Problem - Are you the host? Authenticate:

              @LoudLemur which user management setting?
              8787ae1c-26e7-44c6-9dea-306ed3430697-image.png

              it all depends on what you choose here

              P Offline
              P Offline
              plusone-nick
              wrote on last edited by
              #6

              @jdaviescoates +1
              need to know the User Management config to further advise
              I will run through both options to verify steps: Leave user mgmt to app and Allow all user...

              ✌💙+1

              P 1 Reply Last reply
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              • P plusone-nick

                @jdaviescoates +1
                need to know the User Management config to further advise
                I will run through both options to verify steps: Leave user mgmt to app and Allow all user...

                P Offline
                P Offline
                plusone-nick
                wrote on last edited by
                #7

                Testing Results;

                • Installing with "Leave user mgmt to app" the app installs with no user auth and it has a generated user/mod already logged in
                  ed9414c3-74b3-46dd-94f7-41561e9c0809-image.png

                • Installing with "Allow all user from this Cloudron"
                  3025504d-b704-4a33-a842-acb32b33a3ae-image.png
                  and I use my Cloudron username (not the email) with my standard Cloudron password and it works

                • If you are using User/Group Policies double check them as I had a similar use case with a standard user not being able to join as they did not have the right permissions

                Hope this helps!

                ✌💙+1

                L 1 Reply Last reply
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                • P plusone-nick

                  Testing Results;

                  • Installing with "Leave user mgmt to app" the app installs with no user auth and it has a generated user/mod already logged in
                    ed9414c3-74b3-46dd-94f7-41561e9c0809-image.png

                  • Installing with "Allow all user from this Cloudron"
                    3025504d-b704-4a33-a842-acb32b33a3ae-image.png
                    and I use my Cloudron username (not the email) with my standard Cloudron password and it works

                  • If you are using User/Group Policies double check them as I had a similar use case with a standard user not being able to join as they did not have the right permissions

                  Hope this helps!

                  L Offline
                  L Offline
                  LoudLemur
                  wrote on last edited by
                  #8

                  @plusone-nick said in Jitsi Problem - Are you the host? Authenticate:

                  Testing Results;

                  • Installing with "Leave user mgmt to app" the app installs with no user auth and it has a generated user/mod already logged in
                    ed9414c3-74b3-46dd-94f7-41561e9c0809-image.png

                  • Installing with "Allow all user from this Cloudron"
                    3025504d-b704-4a33-a842-acb32b33a3ae-image.png
                    and I use my Cloudron username (not the email) with my standard Cloudron password and it works

                  • If you are using User/Group Policies double check them as I had a similar use case with a standard user not being able to join as they did not have the right permissions

                  Hope this helps!

                  It certainly does! Thank you very much for investigating.

                  I reinstalled and it worked right away as you mentioned, when the option to leave it to the App was selected.

                  I think we will need to develop some terminology such that the difference between Cloudron (the account here) and the Cloudron instance we are running is clearly signaled.

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