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  1. Cloudron Forum
  2. Directus
  3. Can't set up a Directus instance at all

Can't set up a Directus instance at all

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  • S Online
    S Online
    shrey
    wrote on last edited by
    #1

    Just installed a fresh Directus app (2nd one on this server) and then tried logging in with the provided First-Time info.

    But, getting an error:
    "Invalid Credentials"

    Haven't made any customisations, anywhere, yet.

    girishG 1 Reply Last reply
    0
    • S shrey

      Just installed a fresh Directus app (2nd one on this server) and then tried logging in with the provided First-Time info.

      But, getting an error:
      "Invalid Credentials"

      Haven't made any customisations, anywhere, yet.

      girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #2

      @shrey Is this with or without Cloudron user management ? Do you see any error in the logs?

      S 2 Replies Last reply
      0
      • girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #3

        Just to double check, be sure to have 'Default' in the login dropdown. I checked with and without Cloudron user management and things seem to work.

        fac1a582-8919-4147-bac4-9ad762d07551-image.png

        S 1 Reply Last reply
        0
        • girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #4

          Another thing: can you go to Services -> Postgresql -> Increase memory limit. And then re-install directus? Maybe the migration is not completing because Postgresql is restarting or something.

          S 1 Reply Last reply
          0
          • girishG girish

            @shrey Is this with or without Cloudron user management ? Do you see any error in the logs?

            S Online
            S Online
            shrey
            wrote on last edited by
            #5

            @girish
            56b915b3-46ad-44ce-97d3-776c4f71a0ed-image.png

            When i visit the Directus admin page for the first time, i do notice this error in the console:

            POST https://my-domain/auth/refresh 400`
            
            {"errors":[{"message":"\"refresh_token\" is required in either the JSON payload or Cookie","extensions":{"code":"INVALID_PAYLOAD"}}]}
            
            1 Reply Last reply
            0
            • girishG girish

              Just to double check, be sure to have 'Default' in the login dropdown. I checked with and without Cloudron user management and things seem to work.

              fac1a582-8919-4147-bac4-9ad762d07551-image.png

              S Online
              S Online
              shrey
              wrote on last edited by
              #6

              @girish i don't have this option, Default/LDAP.

              557bd9ba-26cf-4284-9ef4-a83346a3eb67-image.png

              1 Reply Last reply
              0
              • girishG girish

                Another thing: can you go to Services -> Postgresql -> Increase memory limit. And then re-install directus? Maybe the migration is not completing because Postgresql is restarting or something.

                S Online
                S Online
                shrey
                wrote on last edited by
                #7

                @girish
                increased it from 2GB to 4GB

                Still getting the same error when trying to login: Invalid Credentials

                1 Reply Last reply
                0
                • girishG girish

                  @shrey Is this with or without Cloudron user management ? Do you see any error in the logs?

                  S Online
                  S Online
                  shrey
                  wrote on last edited by
                  #8

                  @girish this is the only error that i see in the server logs, right after installation:

                  Feb 21 16:39:28 ==> Enabling postgis extension
                  Feb 21 16:39:29 CREATE EXTENSION
                  Feb 21 16:39:29 ==> New install, initializing
                  Feb 21 16:39:32 Killed
                  Feb 21 16:39:32 npm notice
                  Feb 21 16:39:32 npm notice New major version of npm available! 8.19.2 -> 9.5.0
                  Feb 21 16:39:32 npm notice Changelog: https://github.com/npm/cli/releases/tag/v9.5.0
                  Feb 21 16:39:32 npm notice Run npm install -g npm@9.5.0 to update!
                  Feb 21 16:39:32 npm notice
                  Feb 21 16:39:32
                  Feb 21 16:39:33 ==> Enabling postgis extension
                  Feb 21 16:39:33 NOTICE: extension "postgis" already exists, skipping
                  Feb 21 16:39:33 CREATE EXTENSION
                  Feb 21 16:39:33 ==> New install, initializing
                  Feb 21 16:39:36 [11:09:35.848] INFO: Initializing bootstrap...
                  Feb 21 16:39:36 [11:09:35.898] INFO: Database already initialized, skipping install
                  Feb 21 16:39:36 [11:09:35.898] INFO: Running migrations...
                  Feb 21 16:39:36 [11:09:35.906] INFO: Done
                  Feb 21 16:39:37 ==> DB Migration
                  Healtheck error: Error: connect ECONNREFUSED 172.18.18.24:80552023-02-21T11:09:40.000Z [11:09:40.218] INFO: Running migrations...
                  Feb 21 16:39:40 [11:09:40.241] INFO: Database up to date
                  Feb 21 16:39:41 ==> Starting Directus
                  Feb 21 16:39:45 [11:09:44.403] INFO: Server started at http://0.0.0.0:8055
                  Feb 21 16:39:51 [11:09:50] GET /server/ping 200 20ms
                  Feb 21 16:39:13 Starting supervisor
                  
                  girishG 1 Reply Last reply
                  0
                  • S shrey

                    @girish this is the only error that i see in the server logs, right after installation:

                    Feb 21 16:39:28 ==> Enabling postgis extension
                    Feb 21 16:39:29 CREATE EXTENSION
                    Feb 21 16:39:29 ==> New install, initializing
                    Feb 21 16:39:32 Killed
                    Feb 21 16:39:32 npm notice
                    Feb 21 16:39:32 npm notice New major version of npm available! 8.19.2 -> 9.5.0
                    Feb 21 16:39:32 npm notice Changelog: https://github.com/npm/cli/releases/tag/v9.5.0
                    Feb 21 16:39:32 npm notice Run npm install -g npm@9.5.0 to update!
                    Feb 21 16:39:32 npm notice
                    Feb 21 16:39:32
                    Feb 21 16:39:33 ==> Enabling postgis extension
                    Feb 21 16:39:33 NOTICE: extension "postgis" already exists, skipping
                    Feb 21 16:39:33 CREATE EXTENSION
                    Feb 21 16:39:33 ==> New install, initializing
                    Feb 21 16:39:36 [11:09:35.848] INFO: Initializing bootstrap...
                    Feb 21 16:39:36 [11:09:35.898] INFO: Database already initialized, skipping install
                    Feb 21 16:39:36 [11:09:35.898] INFO: Running migrations...
                    Feb 21 16:39:36 [11:09:35.906] INFO: Done
                    Feb 21 16:39:37 ==> DB Migration
                    Healtheck error: Error: connect ECONNREFUSED 172.18.18.24:80552023-02-21T11:09:40.000Z [11:09:40.218] INFO: Running migrations...
                    Feb 21 16:39:40 [11:09:40.241] INFO: Database up to date
                    Feb 21 16:39:41 ==> Starting Directus
                    Feb 21 16:39:45 [11:09:44.403] INFO: Server started at http://0.0.0.0:8055
                    Feb 21 16:39:51 [11:09:50] GET /server/ping 200 20ms
                    Feb 21 16:39:13 Starting supervisor
                    
                    girishG Offline
                    girishG Offline
                    girish
                    Staff
                    wrote on last edited by
                    #9

                    @shrey said in Can't set up a Directus instance at all:

                    Feb 21 16:39:29 ==> New install, initializing
                    Feb 21 16:39:32 Killed

                    Right, it's running out of memory and thus the migration is not completing. I think you will see some oom message in dmesg output. Can you check how much memory the server has in free -m output?

                    S 2 Replies Last reply
                    0
                    • girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #10

                      I see directus has basically no specific memory limit set. Maybe we can bump this...

                      1 Reply Last reply
                      0
                      • girishG girish

                        @shrey said in Can't set up a Directus instance at all:

                        Feb 21 16:39:29 ==> New install, initializing
                        Feb 21 16:39:32 Killed

                        Right, it's running out of memory and thus the migration is not completing. I think you will see some oom message in dmesg output. Can you check how much memory the server has in free -m output?

                        S Online
                        S Online
                        shrey
                        wrote on last edited by
                        #11

                        @girish where do i run this command free -m ?

                        girishG 1 Reply Last reply
                        0
                        • S shrey

                          @girish where do i run this command free -m ?

                          girishG Offline
                          girishG Offline
                          girish
                          Staff
                          wrote on last edited by
                          #12

                          @shrey sorry, you have to ssh into the server and check.

                          1 Reply Last reply
                          0
                          • girishG girish

                            @shrey said in Can't set up a Directus instance at all:

                            Feb 21 16:39:29 ==> New install, initializing
                            Feb 21 16:39:32 Killed

                            Right, it's running out of memory and thus the migration is not completing. I think you will see some oom message in dmesg output. Can you check how much memory the server has in free -m output?

                            S Online
                            S Online
                            shrey
                            wrote on last edited by
                            #13

                            @girish

                            28d60533-9c65-43ef-9ff5-985c77d1bc3f-image.png

                            1 Reply Last reply
                            0
                            • girishG Offline
                              girishG Offline
                              girish
                              Staff
                              wrote on last edited by
                              #14

                              I will link the other thread here - https://forum.cloudron.io/topic/8697/unable-to-connect-to-a-digitalocean-managed-database/9 . Cloudron is not designed to use an external database and you will hit all sorts of random issues. Sorry about that, maybe we should make this clear somewhere.

                              1 Reply Last reply
                              0
                              • nebulonN Offline
                                nebulonN Offline
                                nebulon
                                Staff
                                wrote on last edited by
                                #15

                                The latest package has a higher default memory limit and is more reliable now during initial setup. So please try to install a fresh instance.

                                1 Reply Last reply
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