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  1. Cloudron Forum
  2. Directus
  3. Can't set up a Directus instance at all

Can't set up a Directus instance at all

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  • girishG girish

    @shrey Is this with or without Cloudron user management ? Do you see any error in the logs?

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    shrey
    wrote on last edited by
    #5

    @girish
    56b915b3-46ad-44ce-97d3-776c4f71a0ed-image.png

    When i visit the Directus admin page for the first time, i do notice this error in the console:

    POST https://my-domain/auth/refresh 400`
    
    {"errors":[{"message":"\"refresh_token\" is required in either the JSON payload or Cookie","extensions":{"code":"INVALID_PAYLOAD"}}]}
    
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    • girishG girish

      Just to double check, be sure to have 'Default' in the login dropdown. I checked with and without Cloudron user management and things seem to work.

      fac1a582-8919-4147-bac4-9ad762d07551-image.png

      S Online
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      shrey
      wrote on last edited by
      #6

      @girish i don't have this option, Default/LDAP.

      557bd9ba-26cf-4284-9ef4-a83346a3eb67-image.png

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      • girishG girish

        Another thing: can you go to Services -> Postgresql -> Increase memory limit. And then re-install directus? Maybe the migration is not completing because Postgresql is restarting or something.

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        shrey
        wrote on last edited by
        #7

        @girish
        increased it from 2GB to 4GB

        Still getting the same error when trying to login: Invalid Credentials

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        • girishG girish

          @shrey Is this with or without Cloudron user management ? Do you see any error in the logs?

          S Online
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          shrey
          wrote on last edited by
          #8

          @girish this is the only error that i see in the server logs, right after installation:

          Feb 21 16:39:28 ==> Enabling postgis extension
          Feb 21 16:39:29 CREATE EXTENSION
          Feb 21 16:39:29 ==> New install, initializing
          Feb 21 16:39:32 Killed
          Feb 21 16:39:32 npm notice
          Feb 21 16:39:32 npm notice New major version of npm available! 8.19.2 -> 9.5.0
          Feb 21 16:39:32 npm notice Changelog: https://github.com/npm/cli/releases/tag/v9.5.0
          Feb 21 16:39:32 npm notice Run npm install -g npm@9.5.0 to update!
          Feb 21 16:39:32 npm notice
          Feb 21 16:39:32
          Feb 21 16:39:33 ==> Enabling postgis extension
          Feb 21 16:39:33 NOTICE: extension "postgis" already exists, skipping
          Feb 21 16:39:33 CREATE EXTENSION
          Feb 21 16:39:33 ==> New install, initializing
          Feb 21 16:39:36 [11:09:35.848] INFO: Initializing bootstrap...
          Feb 21 16:39:36 [11:09:35.898] INFO: Database already initialized, skipping install
          Feb 21 16:39:36 [11:09:35.898] INFO: Running migrations...
          Feb 21 16:39:36 [11:09:35.906] INFO: Done
          Feb 21 16:39:37 ==> DB Migration
          Healtheck error: Error: connect ECONNREFUSED 172.18.18.24:80552023-02-21T11:09:40.000Z [11:09:40.218] INFO: Running migrations...
          Feb 21 16:39:40 [11:09:40.241] INFO: Database up to date
          Feb 21 16:39:41 ==> Starting Directus
          Feb 21 16:39:45 [11:09:44.403] INFO: Server started at http://0.0.0.0:8055
          Feb 21 16:39:51 [11:09:50] GET /server/ping 200 20ms
          Feb 21 16:39:13 Starting supervisor
          
          girishG 1 Reply Last reply
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          • S shrey

            @girish this is the only error that i see in the server logs, right after installation:

            Feb 21 16:39:28 ==> Enabling postgis extension
            Feb 21 16:39:29 CREATE EXTENSION
            Feb 21 16:39:29 ==> New install, initializing
            Feb 21 16:39:32 Killed
            Feb 21 16:39:32 npm notice
            Feb 21 16:39:32 npm notice New major version of npm available! 8.19.2 -> 9.5.0
            Feb 21 16:39:32 npm notice Changelog: https://github.com/npm/cli/releases/tag/v9.5.0
            Feb 21 16:39:32 npm notice Run npm install -g npm@9.5.0 to update!
            Feb 21 16:39:32 npm notice
            Feb 21 16:39:32
            Feb 21 16:39:33 ==> Enabling postgis extension
            Feb 21 16:39:33 NOTICE: extension "postgis" already exists, skipping
            Feb 21 16:39:33 CREATE EXTENSION
            Feb 21 16:39:33 ==> New install, initializing
            Feb 21 16:39:36 [11:09:35.848] INFO: Initializing bootstrap...
            Feb 21 16:39:36 [11:09:35.898] INFO: Database already initialized, skipping install
            Feb 21 16:39:36 [11:09:35.898] INFO: Running migrations...
            Feb 21 16:39:36 [11:09:35.906] INFO: Done
            Feb 21 16:39:37 ==> DB Migration
            Healtheck error: Error: connect ECONNREFUSED 172.18.18.24:80552023-02-21T11:09:40.000Z [11:09:40.218] INFO: Running migrations...
            Feb 21 16:39:40 [11:09:40.241] INFO: Database up to date
            Feb 21 16:39:41 ==> Starting Directus
            Feb 21 16:39:45 [11:09:44.403] INFO: Server started at http://0.0.0.0:8055
            Feb 21 16:39:51 [11:09:50] GET /server/ping 200 20ms
            Feb 21 16:39:13 Starting supervisor
            
            girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #9

            @shrey said in Can't set up a Directus instance at all:

            Feb 21 16:39:29 ==> New install, initializing
            Feb 21 16:39:32 Killed

            Right, it's running out of memory and thus the migration is not completing. I think you will see some oom message in dmesg output. Can you check how much memory the server has in free -m output?

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            • girishG Offline
              girishG Offline
              girish
              Staff
              wrote on last edited by
              #10

              I see directus has basically no specific memory limit set. Maybe we can bump this...

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              • girishG girish

                @shrey said in Can't set up a Directus instance at all:

                Feb 21 16:39:29 ==> New install, initializing
                Feb 21 16:39:32 Killed

                Right, it's running out of memory and thus the migration is not completing. I think you will see some oom message in dmesg output. Can you check how much memory the server has in free -m output?

                S Online
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                shrey
                wrote on last edited by
                #11

                @girish where do i run this command free -m ?

                girishG 1 Reply Last reply
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                • S shrey

                  @girish where do i run this command free -m ?

                  girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by
                  #12

                  @shrey sorry, you have to ssh into the server and check.

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                  • girishG girish

                    @shrey said in Can't set up a Directus instance at all:

                    Feb 21 16:39:29 ==> New install, initializing
                    Feb 21 16:39:32 Killed

                    Right, it's running out of memory and thus the migration is not completing. I think you will see some oom message in dmesg output. Can you check how much memory the server has in free -m output?

                    S Online
                    S Online
                    shrey
                    wrote on last edited by
                    #13

                    @girish

                    28d60533-9c65-43ef-9ff5-985c77d1bc3f-image.png

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                    • girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #14

                      I will link the other thread here - https://forum.cloudron.io/topic/8697/unable-to-connect-to-a-digitalocean-managed-database/9 . Cloudron is not designed to use an external database and you will hit all sorts of random issues. Sorry about that, maybe we should make this clear somewhere.

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                      • nebulonN Offline
                        nebulonN Offline
                        nebulon
                        Staff
                        wrote on last edited by
                        #15

                        The latest package has a higher default memory limit and is more reliable now during initial setup. So please try to install a fresh instance.

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                        • jamesJ james has marked this topic as solved on
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                          james
                          Staff
                          wrote on last edited by
                          #16

                          Closed due to inactivity

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