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  1. Cloudron Forum
  2. Directus
  3. Can't set up a Directus instance at all

Can't set up a Directus instance at all

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  • girishG Offline
    girishG Offline
    girish
    Staff
    wrote on last edited by
    #3

    Just to double check, be sure to have 'Default' in the login dropdown. I checked with and without Cloudron user management and things seem to work.

    fac1a582-8919-4147-bac4-9ad762d07551-image.png

    S 1 Reply Last reply
    0
    • girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #4

      Another thing: can you go to Services -> Postgresql -> Increase memory limit. And then re-install directus? Maybe the migration is not completing because Postgresql is restarting or something.

      S 1 Reply Last reply
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      • girishG girish

        @shrey Is this with or without Cloudron user management ? Do you see any error in the logs?

        S Offline
        S Offline
        shrey
        wrote on last edited by
        #5

        @girish
        56b915b3-46ad-44ce-97d3-776c4f71a0ed-image.png

        When i visit the Directus admin page for the first time, i do notice this error in the console:

        POST https://my-domain/auth/refresh 400`
        
        {"errors":[{"message":"\"refresh_token\" is required in either the JSON payload or Cookie","extensions":{"code":"INVALID_PAYLOAD"}}]}
        
        1 Reply Last reply
        0
        • girishG girish

          Just to double check, be sure to have 'Default' in the login dropdown. I checked with and without Cloudron user management and things seem to work.

          fac1a582-8919-4147-bac4-9ad762d07551-image.png

          S Offline
          S Offline
          shrey
          wrote on last edited by
          #6

          @girish i don't have this option, Default/LDAP.

          557bd9ba-26cf-4284-9ef4-a83346a3eb67-image.png

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          • girishG girish

            Another thing: can you go to Services -> Postgresql -> Increase memory limit. And then re-install directus? Maybe the migration is not completing because Postgresql is restarting or something.

            S Offline
            S Offline
            shrey
            wrote on last edited by
            #7

            @girish
            increased it from 2GB to 4GB

            Still getting the same error when trying to login: Invalid Credentials

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            • girishG girish

              @shrey Is this with or without Cloudron user management ? Do you see any error in the logs?

              S Offline
              S Offline
              shrey
              wrote on last edited by
              #8

              @girish this is the only error that i see in the server logs, right after installation:

              Feb 21 16:39:28 ==> Enabling postgis extension
              Feb 21 16:39:29 CREATE EXTENSION
              Feb 21 16:39:29 ==> New install, initializing
              Feb 21 16:39:32 Killed
              Feb 21 16:39:32 npm notice
              Feb 21 16:39:32 npm notice New major version of npm available! 8.19.2 -> 9.5.0
              Feb 21 16:39:32 npm notice Changelog: https://github.com/npm/cli/releases/tag/v9.5.0
              Feb 21 16:39:32 npm notice Run npm install -g npm@9.5.0 to update!
              Feb 21 16:39:32 npm notice
              Feb 21 16:39:32
              Feb 21 16:39:33 ==> Enabling postgis extension
              Feb 21 16:39:33 NOTICE: extension "postgis" already exists, skipping
              Feb 21 16:39:33 CREATE EXTENSION
              Feb 21 16:39:33 ==> New install, initializing
              Feb 21 16:39:36 [11:09:35.848] INFO: Initializing bootstrap...
              Feb 21 16:39:36 [11:09:35.898] INFO: Database already initialized, skipping install
              Feb 21 16:39:36 [11:09:35.898] INFO: Running migrations...
              Feb 21 16:39:36 [11:09:35.906] INFO: Done
              Feb 21 16:39:37 ==> DB Migration
              Healtheck error: Error: connect ECONNREFUSED 172.18.18.24:80552023-02-21T11:09:40.000Z [11:09:40.218] INFO: Running migrations...
              Feb 21 16:39:40 [11:09:40.241] INFO: Database up to date
              Feb 21 16:39:41 ==> Starting Directus
              Feb 21 16:39:45 [11:09:44.403] INFO: Server started at http://0.0.0.0:8055
              Feb 21 16:39:51 [11:09:50] GET /server/ping 200 20ms
              Feb 21 16:39:13 Starting supervisor
              
              girishG 1 Reply Last reply
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              • S shrey

                @girish this is the only error that i see in the server logs, right after installation:

                Feb 21 16:39:28 ==> Enabling postgis extension
                Feb 21 16:39:29 CREATE EXTENSION
                Feb 21 16:39:29 ==> New install, initializing
                Feb 21 16:39:32 Killed
                Feb 21 16:39:32 npm notice
                Feb 21 16:39:32 npm notice New major version of npm available! 8.19.2 -> 9.5.0
                Feb 21 16:39:32 npm notice Changelog: https://github.com/npm/cli/releases/tag/v9.5.0
                Feb 21 16:39:32 npm notice Run npm install -g npm@9.5.0 to update!
                Feb 21 16:39:32 npm notice
                Feb 21 16:39:32
                Feb 21 16:39:33 ==> Enabling postgis extension
                Feb 21 16:39:33 NOTICE: extension "postgis" already exists, skipping
                Feb 21 16:39:33 CREATE EXTENSION
                Feb 21 16:39:33 ==> New install, initializing
                Feb 21 16:39:36 [11:09:35.848] INFO: Initializing bootstrap...
                Feb 21 16:39:36 [11:09:35.898] INFO: Database already initialized, skipping install
                Feb 21 16:39:36 [11:09:35.898] INFO: Running migrations...
                Feb 21 16:39:36 [11:09:35.906] INFO: Done
                Feb 21 16:39:37 ==> DB Migration
                Healtheck error: Error: connect ECONNREFUSED 172.18.18.24:80552023-02-21T11:09:40.000Z [11:09:40.218] INFO: Running migrations...
                Feb 21 16:39:40 [11:09:40.241] INFO: Database up to date
                Feb 21 16:39:41 ==> Starting Directus
                Feb 21 16:39:45 [11:09:44.403] INFO: Server started at http://0.0.0.0:8055
                Feb 21 16:39:51 [11:09:50] GET /server/ping 200 20ms
                Feb 21 16:39:13 Starting supervisor
                
                girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by
                #9

                @shrey said in Can't set up a Directus instance at all:

                Feb 21 16:39:29 ==> New install, initializing
                Feb 21 16:39:32 Killed

                Right, it's running out of memory and thus the migration is not completing. I think you will see some oom message in dmesg output. Can you check how much memory the server has in free -m output?

                S 2 Replies Last reply
                0
                • girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by
                  #10

                  I see directus has basically no specific memory limit set. Maybe we can bump this...

                  1 Reply Last reply
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                  • girishG girish

                    @shrey said in Can't set up a Directus instance at all:

                    Feb 21 16:39:29 ==> New install, initializing
                    Feb 21 16:39:32 Killed

                    Right, it's running out of memory and thus the migration is not completing. I think you will see some oom message in dmesg output. Can you check how much memory the server has in free -m output?

                    S Offline
                    S Offline
                    shrey
                    wrote on last edited by
                    #11

                    @girish where do i run this command free -m ?

                    girishG 1 Reply Last reply
                    0
                    • S shrey

                      @girish where do i run this command free -m ?

                      girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #12

                      @shrey sorry, you have to ssh into the server and check.

                      1 Reply Last reply
                      0
                      • girishG girish

                        @shrey said in Can't set up a Directus instance at all:

                        Feb 21 16:39:29 ==> New install, initializing
                        Feb 21 16:39:32 Killed

                        Right, it's running out of memory and thus the migration is not completing. I think you will see some oom message in dmesg output. Can you check how much memory the server has in free -m output?

                        S Offline
                        S Offline
                        shrey
                        wrote on last edited by
                        #13

                        @girish

                        28d60533-9c65-43ef-9ff5-985c77d1bc3f-image.png

                        1 Reply Last reply
                        0
                        • girishG Offline
                          girishG Offline
                          girish
                          Staff
                          wrote on last edited by
                          #14

                          I will link the other thread here - https://forum.cloudron.io/topic/8697/unable-to-connect-to-a-digitalocean-managed-database/9 . Cloudron is not designed to use an external database and you will hit all sorts of random issues. Sorry about that, maybe we should make this clear somewhere.

                          1 Reply Last reply
                          0
                          • nebulonN Offline
                            nebulonN Offline
                            nebulon
                            Staff
                            wrote on last edited by
                            #15

                            The latest package has a higher default memory limit and is more reliable now during initial setup. So please try to install a fresh instance.

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