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  3. server down: apps not restarting

server down: apps not restarting

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  • scookeS Offline
    scookeS Offline
    scooke
    wrote on last edited by scooke
    #5

    It could be the system has changed since I had a similar problem July 2018, but in my case old images had remained in /boot when they should have been deleted. I suggest not running any command that changes anything because I have no idea if the commands are still relevant in 2020. I had to shut down the cloudron

    sudo systemctl stop box
    sudo systemctl stop docker
    

    then run this command to see if they had:

    sudo dpkg --list 'linux-image*'|awk '{ if ($1=="ii") print $2}'|grep -v `uname -r`
    

    Then, when it was obvious my /boot was stuffed to the gills with prior linux-images, I had to remove old kernels, adjusting the below to the results from above:

    sudo rm -rf /boot/*-4.4.0-{98,97,96,93,62}-*
    

    Then, automatically remove unneeded kernels

    sudo purge-old-kernels
    

    After that, bring Cloudron back online:

    sudo systemctl restart box
    sudo systemctl restart docker
    sudo systemctl restart cloudron.target
    

    The fact that this occurred in /boot, and not in the main partition, had thrown us for a little while.

    A life lived in fear is a life half-lived

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    • scookeS Offline
      scookeS Offline
      scooke
      wrote on last edited by
      #6

      It could also be you are storing backups locally. You can check in the backup tab yourcloudron.com/#/backups. If so, you will have to delete those somehow. The one line in your error message certainly points to the main culprit: no space left on device. You need to figure out what's using up the space.

      A life lived in fear is a life half-lived

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      • C chymian 0

        @subven,
        that's all checked. n pbls. there.
        /tmp & /dev/pts are are pseudofilesystems and are not managed via fstab.
        they are too smale.

        @girish can you pls. check on this. services are down for 24h now

        subvenS Offline
        subvenS Offline
        subven
        wrote on last edited by subven
        #7

        @chymian-0 said in server down: apps not restarting:

        /tmp & /dev/pts are are pseudofilesystems and are not managed via fstab.
        they are too smale.

        And

        mkdir /tmp/pty465273103: no space left on device: unknown

        Have you checked if /tmp is mounted correctly and is writable? It should appear in df -h even if it is a pseudo-filesystem. Since you provided no informations it's hard to help you. Please note that support time is expensive and Cloudrons support only covers problems that are directly caused by cloudron. In addition, time spent on support cannot be used for development, so it is in our best interest to help you here.

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        • C Offline
          C Offline
          chymian 0
          wrote on last edited by chymian 0
          #8

          @subven
          yes, sure 😉
          /tmp is not a tempfs, it's on root, and GBs free.
          it seems to have to do with cgroups and the space within the containers.
          when the system CTs run and one app, then its exhausted.
          I tried an older kernel, same.
          ??

          thx everybody for trying to help.

          I think thats a pure cloudron/system/cgroup pbl. as I haven't touched that system.
          and never came around that on my various other docker projects/server.

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          • girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by girish
            #9

            @chymian-0 Sure, will be happy to take a look immediately. Are you able to run cloudron-support --enable-ssh and then send a mail to support@cloudron.io with your domain name/IP ?

            If that command doesn't work, put our ssh keys in your /root/.ssh/authorized_keys (https://cloudron.io/documentation/support/#ssh-keys)

            C 1 Reply Last reply
            0
            • girishG girish

              @chymian-0 Sure, will be happy to take a look immediately. Are you able to run cloudron-support --enable-ssh and then send a mail to support@cloudron.io with your domain name/IP ?

              If that command doesn't work, put our ssh keys in your /root/.ssh/authorized_keys (https://cloudron.io/documentation/support/#ssh-keys)

              C Offline
              C Offline
              chymian 0
              wrote on last edited by
              #10

              @girish
              hey, thanks for help.
              I already did sent a mail to support with the info, a few hours ago. Didn't you receive that?
              it's from an ...r@gmx.net address.

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              • girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by
                #11

                @chymian-0 Got it, will look into it shortly.

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                • girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by
                  #12

                  @chymian-0 From what I can tell tell, there is inode exhaustion in the rootfs. If you do, df -i it tells you that you have run out of inodes. I think this is because this is run on top of btrfs. btrfs is notorious for this. We used to use btrfs on Cloudron 2-3 years ago and gave up because it's just some issue or the other like this. You can to do btrfs balance from outside the cloudron to free up some space, but I am not a btrfs expert.

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                  • girishG Offline
                    girishG Offline
                    girish
                    Staff
                    wrote on last edited by girish
                    #13

                    @chymian-0 The easiest fix is to just give the rootfs more space. Is this possible?

                    Here's some discussion about it - https://lwn.net/Articles/724522/

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                    • girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #14

                      So, the issue here was that there nullmailer installed which was busy creating mails forever (lots and lots of files). Removing that software, fixed the problem.

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                      • C Offline
                        C Offline
                        chymian 0
                        wrote on last edited by chymian 0
                        #15

                        kudos to @girish
                        he found the real pbl. (out of i-nodes) within minutes.
                        from there, we could nail down the cause, by following this:
                        https://unix.stackexchange.com/questions/26598/how-can-i-increase-the-number-of-inodes-in-an-ext4-filesystem

                        TL,DR:
                        one cannot raise i-nodes after fs creation. normally, a tar from rootfs, reformat the rootfs, and restore would be necessary.
                        but to find out, who is consuming all the inodes, one can do the following:

                        try du -s --inodes * 2>/dev/null |sort -g then cd into the last dir in output and repeat.

                        Full Disclosure: not all OS's support --inodes flag for du command (my Mac OS does not) but many Linux OS's do.

                        one has to cd into the dir with the most i-nodes, recursively going down the tree and finally find the dir with the biggest i-node consumption.

                        in this case, as girish had mentioned, it was caused by not right configured nullmailer, writing tons of error-msg to /var/spool/nullmailer/failed useing 4.4M i-nodes…
                        deleting that dir eased the situation ad hoc.
                        rebooting the server and restart all failed apps (GUI & CLI) fixed it.

                        thanks for all your help

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