Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


Skip to content
  • Categories
  • Recent
  • Tags
  • Popular
  • Bookmarks
  • Search
Skins
  • Light
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (No Skin)
  • No Skin
Collapse
Brand Logo

Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. Support
  3. Reset admin password

Reset admin password

Scheduled Pinned Locked Moved Solved Support
password reset
13 Posts 3 Posters 2.3k Views 3 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • nebulonN Offline
    nebulonN Offline
    nebulon
    Staff
    wrote on last edited by
    #2

    That command should be correct, although the new flag is --owner-login but --admin-login still works for the moment.

    Did that command just fail or were you not able to log in with the credentials it printed out?

    1 Reply Last reply
    0
    • nebulonN nebulon marked this topic as a question on
    • A Offline
      A Offline
      Alain
      wrote on last edited by
      #3

      Command seems worked, it returns me a temporary password, but i can't login with it. I don't know if it's normal, but I checked in the /home/yellowtent/platformdata directory, and there was no creation of the cloudron_ghost.json file

      1 Reply Last reply
      0
      • nebulonN Offline
        nebulonN Offline
        nebulon
        Staff
        wrote on last edited by
        #4

        That is curious. Do you have disk space left on that device?

        You can also create that file in the format of:

        {
         "username":"password"
        }
        
        1 Reply Last reply
        0
        • A Offline
          A Offline
          Alain
          wrote on last edited by
          #5

          Thank you very much for your help.

          Yes, i have enough disk space on device.

          I have allready created this file manualy, but it seems that's not taken into consideration... i named it "cloudron_ghost.json" . Is it ok ? Owner is root, is it ok too ?

          Here is command and its return :
          /home/yellowtent/platformdata# cloudron-support --owner-login
          Login at https://my.app.xxxxxxx.com as admin.xxxx / TlYd1jEhIW49 . This password may only be used once

          1 Reply Last reply
          0
          • nebulonN Offline
            nebulonN Offline
            nebulon
            Staff
            wrote on last edited by
            #6

            Do you see any errors in /home/yellowtent/platformdata/logs/box.log when trying to log in?
            Given that this seems quite basic, maybe something else if off. If you want us to take a direct look, enable remote SSH support (maybe you have to put the key manually from https://docs.cloudron.io/support/#ssh-keys also in your case) and send us a mail with your dashboard domain/ip (if behind a cdn) to support@cloudron.io

            1 Reply Last reply
            0
            • A Offline
              A Offline
              Alain
              wrote on last edited by
              #7

              here is tracelog when i try to connect
              Box GET /api/v1/profile 401 Unauthorized No such token 3.182 ms - 60
              2023-08-09T16:27:46.257Z box:oidc save: model Interaction to /home/yellowtent/platformdata/oidc/Interaction.json.

              this log is when i go on url. But when i enter login and password, there is no log in add

              1 Reply Last reply
              0
              • nebulonN Offline
                nebulonN Offline
                nebulon
                Staff
                wrote on last edited by
                #8

                Do you see any error or request in the browser console even to the login? Does your browser block anything maybe?

                1 Reply Last reply
                0
                • A Offline
                  A Offline
                  Alain
                  wrote on last edited by
                  #9

                  No, i tried with another browser, and so, with another desktop. it's the same result.

                  1 Reply Last reply
                  0
                  • nebulonN Offline
                    nebulonN Offline
                    nebulon
                    Staff
                    wrote on last edited by
                    #10

                    Then i am afraid, we have to take a direct look at your instance via SSH to get this sorted I feel. If you want you can enable that as mentioned in my previous message.

                    1 Reply Last reply
                    0
                    • A Offline
                      A Offline
                      Alain
                      wrote on last edited by
                      #11

                      Ok, i asked validation at my ceo 😉

                      1 Reply Last reply
                      0
                      • A Offline
                        A Offline
                        Alain
                        wrote on last edited by
                        #12

                        It's ok now ! Thank you very much for your help.

                        1 Reply Last reply
                        0
                        • girishG Offline
                          girishG Offline
                          girish
                          Staff
                          wrote on last edited by
                          #13

                          This had to do with french translation being buggy in 7.5.0

                          1 Reply Last reply
                          0
                          • girishG girish has marked this topic as solved on
                          Reply
                          • Reply as topic
                          Log in to reply
                          • Oldest to Newest
                          • Newest to Oldest
                          • Most Votes


                          • Login

                          • Don't have an account? Register

                          • Login or register to search.
                          • First post
                            Last post
                          0
                          • Categories
                          • Recent
                          • Tags
                          • Popular
                          • Bookmarks
                          • Search