Reset admin password
-
-
wrote on Aug 9, 2023, 12:13 PM last edited by
Command seems worked, it returns me a temporary password, but i can't login with it. I don't know if it's normal, but I checked in the /home/yellowtent/platformdata directory, and there was no creation of the cloudron_ghost.json file
-
wrote on Aug 9, 2023, 3:17 PM last edited by
Thank you very much for your help.
Yes, i have enough disk space on device.
I have allready created this file manualy, but it seems that's not taken into consideration... i named it "cloudron_ghost.json" . Is it ok ? Owner is root, is it ok too ?
Here is command and its return :
/home/yellowtent/platformdata# cloudron-support --owner-login
Login at https://my.app.xxxxxxx.com as admin.xxxx / TlYd1jEhIW49 . This password may only be used once -
Do you see any errors in
/home/yellowtent/platformdata/logs/box.log
when trying to log in?
Given that this seems quite basic, maybe something else if off. If you want us to take a direct look, enable remote SSH support (maybe you have to put the key manually from https://docs.cloudron.io/support/#ssh-keys also in your case) and send us a mail with your dashboard domain/ip (if behind a cdn) to support@cloudron.io -
wrote on Aug 9, 2023, 4:37 PM last edited by
here is tracelog when i try to connect
Box GET /api/v1/profile 401 Unauthorized No such token 3.182 ms - 60
2023-08-09T16:27:46.257Z box:oidc save: model Interaction to /home/yellowtent/platformdata/oidc/Interaction.json.this log is when i go on url. But when i enter login and password, there is no log in add
-
wrote on Aug 9, 2023, 9:06 PM last edited by
No, i tried with another browser, and so, with another desktop. it's the same result.
-
wrote on Aug 10, 2023, 6:43 AM last edited by
Ok, i asked validation at my ceo
-
wrote on Aug 10, 2023, 12:15 PM last edited by
It's ok now ! Thank you very much for your help.
-