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Cloudron Forum

Apps | Demo | Docs | Install

Reset admin password

Scheduled Pinned Locked Moved Solved Support
password reset
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  • nebulonN Offline
    nebulonN Offline
    nebulon Staff
    wrote on last edited by
    #2

    That command should be correct, although the new flag is --owner-login but --admin-login still works for the moment.

    Did that command just fail or were you not able to log in with the credentials it printed out?

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  • nebulonN nebulon marked this topic as a question on
  • A Offline
    A Offline
    Alain
    wrote on last edited by
    #3

    Command seems worked, it returns me a temporary password, but i can't login with it. I don't know if it's normal, but I checked in the /home/yellowtent/platformdata directory, and there was no creation of the cloudron_ghost.json file

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  • nebulonN Offline
    nebulonN Offline
    nebulon Staff
    wrote on last edited by
    #4

    That is curious. Do you have disk space left on that device?

    You can also create that file in the format of:

    {
     "username":"password"
    }
    
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  • A Offline
    A Offline
    Alain
    wrote on last edited by
    #5

    Thank you very much for your help.

    Yes, i have enough disk space on device.

    I have allready created this file manualy, but it seems that's not taken into consideration... i named it "cloudron_ghost.json" . Is it ok ? Owner is root, is it ok too ?

    Here is command and its return :
    /home/yellowtent/platformdata# cloudron-support --owner-login
    Login at https://my.app.xxxxxxx.com as admin.xxxx / TlYd1jEhIW49 . This password may only be used once

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  • nebulonN Offline
    nebulonN Offline
    nebulon Staff
    wrote on last edited by
    #6

    Do you see any errors in /home/yellowtent/platformdata/logs/box.log when trying to log in?
    Given that this seems quite basic, maybe something else if off. If you want us to take a direct look, enable remote SSH support (maybe you have to put the key manually from https://docs.cloudron.io/support/#ssh-keys also in your case) and send us a mail with your dashboard domain/ip (if behind a cdn) to support@cloudron.io

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  • A Offline
    A Offline
    Alain
    wrote on last edited by
    #7

    here is tracelog when i try to connect
    Box GET /api/v1/profile 401 Unauthorized No such token 3.182 ms - 60
    2023-08-09T16:27:46.257Z box:oidc save: model Interaction to /home/yellowtent/platformdata/oidc/Interaction.json.

    this log is when i go on url. But when i enter login and password, there is no log in add

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  • nebulonN Offline
    nebulonN Offline
    nebulon Staff
    wrote on last edited by
    #8

    Do you see any error or request in the browser console even to the login? Does your browser block anything maybe?

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  • A Offline
    A Offline
    Alain
    wrote on last edited by
    #9

    No, i tried with another browser, and so, with another desktop. it's the same result.

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  • nebulonN Offline
    nebulonN Offline
    nebulon Staff
    wrote on last edited by
    #10

    Then i am afraid, we have to take a direct look at your instance via SSH to get this sorted I feel. If you want you can enable that as mentioned in my previous message.

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  • A Offline
    A Offline
    Alain
    wrote on last edited by
    #11

    Ok, i asked validation at my ceo 😉

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  • A Offline
    A Offline
    Alain
    wrote on last edited by
    #12

    It's ok now ! Thank you very much for your help.

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  • girishG Do not disturb
    girishG Do not disturb
    girish Staff
    wrote on last edited by
    #13

    This had to do with french translation being buggy in 7.5.0

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  • girishG girish has marked this topic as solved on

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