SOGO STOPS responding after a few seconds

[ccarminati]

Hi, after updating, SOGO works ok for a few seconds (30s I would say); I can see all the emails, but after a few seconds, it stops responding.

When I click on an email, it just hangs. When I refresh the page, it takes me to a blank screen.

Any ideas?

[nebulon]

Do you see any errors in the browser console or the app logs? Have you tried a different browser, to narrow down the issue?

[ccarminati]

Same on every browser (Edge, Chrome, Firefox).

Logging off works, I get back to the email but after a few seconds, it stops responding again.

[scooke]

Perhaps increase the allocated memory to it? I use SOGo with just one email, one user, and I've given it 1GB, for example.

[nebulon]

Are there any errors in the browser console or the app logs when this happens? Something so we can hopefully work with to better diagnose the issue.