Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


Skip to content
  • Categories
  • Recent
  • Tags
  • Popular
  • Bookmarks
  • Search
Skins
  • Light
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (No Skin)
  • No Skin
Collapse
Brand Logo

Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. Support
  3. DigitalOcean port 25 unblocking

DigitalOcean port 25 unblocking

Scheduled Pinned Locked Moved Solved Support
digitaloceansmtpport 25
11 Posts 4 Posters 6.0k Views 4 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • LanhildL Offline
    LanhildL Offline
    Lanhild
    App Dev
    wrote on last edited by girish
    #1

    Hello,

    I contacted DigitalOcean support about unblocking the outbound port 25 on my droplet hosting Cloudron, as described in the docs

    They replied to me with the following:
    2024-02-21_13-07-11.png

    As I know Cloudron handles firewall configuration by itself and that it shouldn't be modified, I was wondering about how would I go to unblock the port 25?

    Should I do it myself directly in their admin interface?

    What would be "the Cloudron way" or recommend and safe method by the team?

    Regards.

    1 Reply Last reply
    0
    • robiR Offline
      robiR Offline
      robi
      wrote on last edited by
      #2

      Is mail turned on and configured?

      Check iptables -L | grep 25?

      Conscious tech

      LanhildL 1 Reply Last reply
      0
      • robiR robi

        Is mail turned on and configured?

        Check iptables -L | grep 25?

        LanhildL Offline
        LanhildL Offline
        Lanhild
        App Dev
        wrote on last edited by Lanhild
        #3

        @robi 2024-02-21_13-26-08.png

        That's the entire output of the command.

        As for more context, I only use outbound emails, don't need inbound:
        2024-02-21_13-27-39.png

        1 Reply Last reply
        0
        • robiR Offline
          robiR Offline
          robi
          wrote on last edited by
          #4

          Then it's not a Cloudron issue. You can telnet or nc from the box to any mail server on port 25 and check manually.

          Conscious tech

          LanhildL 1 Reply Last reply
          1
          • robiR robi

            Then it's not a Cloudron issue. You can telnet or nc from the box to any mail server on port 25 and check manually.

            LanhildL Offline
            LanhildL Offline
            Lanhild
            App Dev
            wrote on last edited by Lanhild
            #5

            @robi I tried to set a firewall rule to allow outbound traffic from tcp port 25 on my DigitalOcean droplet, but then I can't access my.example.com, as if the server was down. My guess is that I'm doing the wrong thing.
            Any clues?

            2024-02-21_14-17-09.png
            2024-02-21_14-19-14.png

            1 Reply Last reply
            0
            • matix131997M Offline
              matix131997M Offline
              matix131997
              wrote on last edited by
              #6

              @Lanhild You set it wrong, you need to set ports 80, 443, 25 and 22 in the list "Inbound Rules".

              LanhildL 1 Reply Last reply
              0
              • matix131997M matix131997

                @Lanhild You set it wrong, you need to set ports 80, 443, 25 and 22 in the list "Inbound Rules".

                LanhildL Offline
                LanhildL Offline
                Lanhild
                App Dev
                wrote on last edited by
                #7

                @matix131997 Just tried this, the port 25 still shows up as filtered.

                This isn't a Cloudron issue anymore, so I'll stop posting in this topic.

                matix131997M 1 Reply Last reply
                0
                • LanhildL Lanhild

                  @matix131997 Just tried this, the port 25 still shows up as filtered.

                  This isn't a Cloudron issue anymore, so I'll stop posting in this topic.

                  matix131997M Offline
                  matix131997M Offline
                  matix131997
                  wrote on last edited by
                  #8

                  @Lanhild This looks like a damaged Droplet.

                  1 Reply Last reply
                  0
                  • murgeroM Offline
                    murgeroM Offline
                    murgero
                    App Dev
                    wrote on last edited by
                    #9

                    You need to open a new ticket with DigitalOcean and request both inbound and outbound port 25. Outbound is what's blocked according to the screenshots you've sent.

                    --
                    https://urgero.org
                    ~ Professional Nerd. Freelance Programmer. ~

                    LanhildL 1 Reply Last reply
                    0
                    • murgeroM murgero

                      You need to open a new ticket with DigitalOcean and request both inbound and outbound port 25. Outbound is what's blocked according to the screenshots you've sent.

                      LanhildL Offline
                      LanhildL Offline
                      Lanhild
                      App Dev
                      wrote on last edited by Lanhild
                      #10

                      @murgero This is what they replied
                      2024-02-21_15-52-59.png

                      The error still shows up in Cloudron.

                      2024-02-21_15-53-46.png

                      LanhildL 1 Reply Last reply
                      0
                      • LanhildL Lanhild

                        @murgero This is what they replied
                        2024-02-21_15-52-59.png

                        The error still shows up in Cloudron.

                        2024-02-21_15-53-46.png

                        LanhildL Offline
                        LanhildL Offline
                        Lanhild
                        App Dev
                        wrote on last edited by
                        #11

                        @Lanhild I sent a reply to them again. They've finally opened the port.

                        1 Reply Last reply
                        5
                        • girishG girish marked this topic as a question on
                        • girishG girish has marked this topic as solved on
                        Reply
                        • Reply as topic
                        Log in to reply
                        • Oldest to Newest
                        • Newest to Oldest
                        • Most Votes


                        • Login

                        • Don't have an account? Register

                        • Login or register to search.
                        • First post
                          Last post
                        0
                        • Categories
                        • Recent
                        • Tags
                        • Popular
                        • Bookmarks
                        • Search