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  2. Mautic
  3. Mautic 5

Mautic 5

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  • micmcM micmc

    @girish said in Mautic 5:

    OK, so we decided to publish a new package altogether for Mautic 5 without LDAP. Thing is we are not mautic developers and the upstream mautic ldap plugin has not seen any development for over 4 years. We tried to keep it developed for Mautic 4, but with Mautic 5 there is much more work with the move to Simfony 5 with Twig templates.

    Now, before I investigate any further, have you made any other changes in Cloudron that would prevent Mautic 4.4.10 to work back correctly on Cloudron?

    Because of the catastrophe caused by the update to version 5 letting us without this critical app functioning, I had to quickly turn around to reestablish it and so I've restored to the last back up made before the update, but now despite the app seems to work correctly it's become totally impossible to access the CONFIGURATION section its NOT loading at all. All other Settings are accessible but the configuration section.

    And just to better help there is not a sign of whatever going wrong from the log file. Any clue?

    girishG Offline
    girishG Offline
    girish
    Staff
    wrote on last edited by
    #13

    @micmc Do you see any errors in the logs when configuration section is clicked? Or in the browser? When you revert to 4.4.10 via your backup, it should definitely have worked. We haven't made any changes to the old package.

    micmcM 1 Reply Last reply
    1
    • dsp76D Offline
      dsp76D Offline
      dsp76
      wrote on last edited by
      #14

      I migrated a test install from 4.4.10 to the new version provided here.
      There where no immediate issues, but this was an almost empty instance. Only the setting "composer based install" (it is, right?) is disabled, which should be enabled I guess. However - installation from marketplace still doesn't work as in Version 4 of Mautic in cloudron.

      Also important to know - there is an upgrade to 4.4.11 for people, who want or need to stay with version 4 for a while. This fixes some required upgrades for expected February mail settings (search for Google / Yahoo requirements).

      Is there a way to upgrade to 4.4.11 instead of Release 5 as of now?

      (Ask me about B2B marketing automation & low code business solutions, if thats interesting for you.)

      girishG 1 Reply Last reply
      1
      • dsp76D dsp76

        I migrated a test install from 4.4.10 to the new version provided here.
        There where no immediate issues, but this was an almost empty instance. Only the setting "composer based install" (it is, right?) is disabled, which should be enabled I guess. However - installation from marketplace still doesn't work as in Version 4 of Mautic in cloudron.

        Also important to know - there is an upgrade to 4.4.11 for people, who want or need to stay with version 4 for a while. This fixes some required upgrades for expected February mail settings (search for Google / Yahoo requirements).

        Is there a way to upgrade to 4.4.11 instead of Release 5 as of now?

        girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #15

        @dsp76 said in Mautic 5:

        Is there a way to upgrade to 4.4.11 instead of Release 5 as of now?

        Yes, I have pushed a new package for this now. You have to check for updates again to get this update on top of 4.4.11 . Settings -> check for updates

        micmcM 1 Reply Last reply
        0
        • girishG girish

          @micmc Do you see any errors in the logs when configuration section is clicked? Or in the browser? When you revert to 4.4.10 via your backup, it should definitely have worked. We haven't made any changes to the old package.

          micmcM Offline
          micmcM Offline
          micmc
          wrote on last edited by
          #16

          @girish said in Mautic 5:

          @micmc Do you see any errors in the logs when configuration section is clicked? Or in the browser? When you revert to 4.4.10 via your backup, it should definitely have worked. We haven't made any changes to the old package.

          All fixed now! Thanks.

          Weirdly enough the problem was not even related to Mautic, you know Murphy's law right, so I had to play with some DNSs changes also, while I was recovering to the previous version, and discovered the fact that, when we try to get into the Configuration module, Mautic tries to ping your SMTP server and WAITS 'TIL GOES THROUGH before providing you access to the configuration module. It was just running that ping to no end to finally timing out, while trying to reach the SMTP connection. And then, DNS finally resolved but isn't that strange?

          Ignorance is not an excuse anymore!
          https://AutomateKit.com

          1 Reply Last reply
          0
          • girishG girish

            @dsp76 said in Mautic 5:

            Is there a way to upgrade to 4.4.11 instead of Release 5 as of now?

            Yes, I have pushed a new package for this now. You have to check for updates again to get this update on top of 4.4.11 . Settings -> check for updates

            micmcM Offline
            micmcM Offline
            micmc
            wrote on last edited by micmc
            #17

            @girish said in Mautic 5:

            @dsp76 said in Mautic 5:

            Is there a way to upgrade to 4.4.11 instead of Release 5 as of now?

            Yes, I have pushed a new package for this now. You have to check for updates again to get this update on top of 4.4.11 . Settings -> check for updates

            Only, unless I'm missing something, when trying to update all that is offered is version 5 ?

            Ignorance is not an excuse anymore!
            https://AutomateKit.com

            girishG 1 Reply Last reply
            0
            • micmcM micmc

              @girish said in Mautic 5:

              @dsp76 said in Mautic 5:

              Is there a way to upgrade to 4.4.11 instead of Release 5 as of now?

              Yes, I have pushed a new package for this now. You have to check for updates again to get this update on top of 4.4.11 . Settings -> check for updates

              Only, unless I'm missing something, when trying to update all that is offered is version 5 ?

              girishG Offline
              girishG Offline
              girish
              Staff
              wrote on last edited by
              #18

              @micmc try again now, I made a mistake earlier when publishing the package.

              micmcM 1 Reply Last reply
              0
              • girishG girish

                @micmc try again now, I made a mistake earlier when publishing the package.

                micmcM Offline
                micmcM Offline
                micmc
                wrote on last edited by
                #19

                @girish said in Mautic 5:

                @micmc try again now, I made a mistake earlier when publishing the package.

                Fantastic! It now upgrades to 4.4.11. Kudos bro! 🤓

                Ignorance is not an excuse anymore!
                https://AutomateKit.com

                1 Reply Last reply
                0
                • B Offline
                  B Offline
                  bruddlee
                  wrote on last edited by bruddlee
                  #20

                  With the Mautic 5 upgrade, has anyone had any issues installing the symfony/amazon-mailer? Since some of the installation in cloudron is read only, it's unable to write the files necessary.

                  Where should I run the composer command to install this package so I can re setup my AWS SES being sent from Mautic?

                  EDIT:
                  Found this update where the mautic cloudron package auto installs this by default https://forum.cloudron.io/post/82820

                  Still getting this error when trying to use ses+smtp
                  Unable to send emails via "ses" as the bridge is not installed; try running "composer require symfony/amazon-mailer".

                  1 Reply Last reply
                  1
                  • girishG Offline
                    girishG Offline
                    girish
                    Staff
                    wrote on last edited by
                    #21

                    @bruddlee the mailer packages are pre-installed . symfony/amazon-mailer and symfony/mailgun-mailer . I didn't quite find any docs on how to configure this. All the package does is composer install these packages. Is anything else needed to be done?

                    1 Reply Last reply
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                    • B Offline
                      B Offline
                      bruddlee
                      wrote on last edited by
                      #22

                      @girish
                      Someone on the mautic forums mentioned that clearing cache in var/cache
                      https://forum.mautic.org/t/mautic-5-and-amazon-ses-integration-error/30455

                      This tutorial mentioned setting some permissions after the install (not sure if that's relevant).
                      https://joeykeller.com/mautic-5-composer-install-simplified/#:~:text=Part Four%3A Add your email transport

                      I have also tried both of these but Mautic seems to think the package isn't even install or accessable due to that error message I shared previously.

                      Not really sure honestly if this is a Mautic issue or a Cloudron issue. Maybe it's permissions related? I'm not very knowledgable with this, sorry.

                      girishG 1 Reply Last reply
                      2
                      • B bruddlee

                        @girish
                        Someone on the mautic forums mentioned that clearing cache in var/cache
                        https://forum.mautic.org/t/mautic-5-and-amazon-ses-integration-error/30455

                        This tutorial mentioned setting some permissions after the install (not sure if that's relevant).
                        https://joeykeller.com/mautic-5-composer-install-simplified/#:~:text=Part Four%3A Add your email transport

                        I have also tried both of these but Mautic seems to think the package isn't even install or accessable due to that error message I shared previously.

                        Not really sure honestly if this is a Mautic issue or a Cloudron issue. Maybe it's permissions related? I'm not very knowledgable with this, sorry.

                        girishG Offline
                        girishG Offline
                        girish
                        Staff
                        wrote on last edited by
                        #23

                        @bruddlee let me try with mailgun and see if the issue is obvious.

                        1 Reply Last reply
                        1
                        • B Offline
                          B Offline
                          bruddlee
                          wrote on last edited by
                          #24

                          Hi @girish
                          Just checking in to see if you had discovered any obvious things when checking?
                          Something that came up in my research is the installation needs to occur at docroot. Right outside the vendor folder. Not sure if this is relevant or not.

                          Thanks!

                          1 Reply Last reply
                          0
                          • girishG Offline
                            girishG Offline
                            girish
                            Staff
                            wrote on last edited by
                            #25

                            @bruddlee oops, this got lost. Trying this now.

                            1 Reply Last reply
                            0
                            • girishG Offline
                              girishG Offline
                              girish
                              Staff
                              wrote on last edited by
                              #26

                              @bruddlee indeed, the mailer packages were not properly installed. I have fixed this now in 4.1.0 package. I tested with mailgun as well and it works. Can you please check?

                              1 Reply Last reply
                              0
                              • B Offline
                                B Offline
                                bruddlee
                                wrote on last edited by
                                #27

                                @girish
                                All good now! Thanks!

                                1 Reply Last reply
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