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  3. Email deliverability to Microsoft email servers

Email deliverability to Microsoft email servers

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  • C Offline
    C Offline
    crazybrad
    wrote on last edited by
    #23

    FWIW, I have found the best email delivery using Postmark, a REASONABLE, paid service provider. We have used Mailgun (shared IP) and periodically needed to switch IP addresses once the IP address got "poisoned" by someone else. Dedicated IP works, but is very expensive. If you do not send a large volume of emails, it may be difficult to earn a good reputation.

    For all those reasons, we have moved most of our outbound email to Postmark. Deliverability is excellent. You can (and should) establish individual "servers" for different domains/email streams (marketing vs. transactional).
    We get confirmation that emails were delivered to the recipient's mail server. That's how we found out that some of our emails were being "blackholed" by a large inbox provider (guess who?)

    For an expenditure of $US20/month we can send 10K/month and have delivery records for 90 days. Totally worth it.

    jdaviescoatesJ 1 Reply Last reply
    2
    • C crazybrad

      FWIW, I have found the best email delivery using Postmark, a REASONABLE, paid service provider. We have used Mailgun (shared IP) and periodically needed to switch IP addresses once the IP address got "poisoned" by someone else. Dedicated IP works, but is very expensive. If you do not send a large volume of emails, it may be difficult to earn a good reputation.

      For all those reasons, we have moved most of our outbound email to Postmark. Deliverability is excellent. You can (and should) establish individual "servers" for different domains/email streams (marketing vs. transactional).
      We get confirmation that emails were delivered to the recipient's mail server. That's how we found out that some of our emails were being "blackholed" by a large inbox provider (guess who?)

      For an expenditure of $US20/month we can send 10K/month and have delivery records for 90 days. Totally worth it.

      jdaviescoatesJ Offline
      jdaviescoatesJ Offline
      jdaviescoates
      wrote on last edited by
      #24

      @crazybrad said in Email deliverability to Microsoft email servers:

      send 10K/month

      Yeah, if I need to send large volumes of mail I'd certainly give Postmark a try given how many people here seem to be recommending it.

      I use Cloudron with Gandi & Hetzner

      C 1 Reply Last reply
      1
      • jdaviescoatesJ jdaviescoates

        @crazybrad said in Email deliverability to Microsoft email servers:

        send 10K/month

        Yeah, if I need to send large volumes of mail I'd certainly give Postmark a try given how many people here seem to be recommending it.

        C Offline
        C Offline
        crazybrad
        wrote on last edited by
        #25

        @jdaviescoates I send nowhere near that limit. I use it for business and personal email accounts because of the deliverability issue. The monthly cost is trivial compared to the time wasted trying to troubleshoot issues.

        1 Reply Last reply
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        • foliovisionF Offline
          foliovisionF Offline
          foliovision
          wrote on last edited by
          #26

          Deliverability to Microsoft and Google are a real challenge, that's for sure. Full DMARC with discard/delete options does help.

          If we could just override the default Cloudron email configuration on a per app basis, it would be much easier to deal with

          We're happy using our Cloudron Digital Ocean hosted droplet foliovision.net SMTP to deliver internal emails but can't use it for client emails (not reliable enough). Unfortunately Cloudron is missing a per application option not to hijack the app's email settings. This oversight caused us serious issues with InvoiceNinja where we had endless trouble with invoice deliverability due to the SMTP settings being silently erased on every restart.

          jdaviescoatesJ 1 Reply Last reply
          0
          • foliovisionF foliovision

            Deliverability to Microsoft and Google are a real challenge, that's for sure. Full DMARC with discard/delete options does help.

            If we could just override the default Cloudron email configuration on a per app basis, it would be much easier to deal with

            We're happy using our Cloudron Digital Ocean hosted droplet foliovision.net SMTP to deliver internal emails but can't use it for client emails (not reliable enough). Unfortunately Cloudron is missing a per application option not to hijack the app's email settings. This oversight caused us serious issues with InvoiceNinja where we had endless trouble with invoice deliverability due to the SMTP settings being silently erased on every restart.

            jdaviescoatesJ Offline
            jdaviescoatesJ Offline
            jdaviescoates
            wrote on last edited by
            #27

            @foliovision said in Email deliverability to Microsoft email servers:

            If we could just override the default Cloudron email configuration on a per app basis, it would be much easier to deal with

            You can

            https://docs.cloudron.io/apps/#disable-email-configuration

            I use Cloudron with Gandi & Hetzner

            1 Reply Last reply
            2
            • foliovisionF Offline
              foliovisionF Offline
              foliovision
              wrote on last edited by
              #28

              That's very good news, J. Thanks.

              1 Reply Last reply
              1
              • marcusquinnM marcusquinn

                @michaelpope It really isn't for volume sending, just a few dozen normal communications emails per day. Cost doesn't bother me, it's avoiding complexity, and a matter of principle now.

                I hear on the X.com vine that even Zoho is having more deliverability issues now, as the screws tighten.

                I've never had issues like this in the past. Gone over all the usual checks, and everything is perfectly setup and no blacklists.

                Part of me is wondering if faking email headers to look like they are sent from an Exchange server would solve 😂

                I'll keep digging, and report back once solved. It's man vs universe now on this one.

                Keep the ideas coming, I've an open mind on this one, but have to solve it now, as it wastes so much time not having reliable delivery for just mundane business emails.

                scookeS Offline
                scookeS Offline
                scooke
                wrote on last edited by scooke
                #29

                @marcusquinn said in Email deliverability to Microsoft email servers:

                Keep the ideas coming,

                You know, when I realized some emails being served from my MXRoute-hosted domains were going to Spam, I tried including an email from either my @mac.com or @outlook.com stable in the Reply To: field, and then the emails were going through. I included a note to the recipients asking them to reply to the sending email, and that this was an attempt to improve deliverability. I don't have the numbers, stats, or screenshots, but that worked until the regular From address was no longer blocked or labelled as spam (I'm thinking it was about 2 weeks, about 5-6 emails).

                A life lived in fear is a life half-lived

                humptydumptyH marcusquinnM 2 Replies Last reply
                2
                • scookeS scooke

                  @marcusquinn said in Email deliverability to Microsoft email servers:

                  Keep the ideas coming,

                  You know, when I realized some emails being served from my MXRoute-hosted domains were going to Spam, I tried including an email from either my @mac.com or @outlook.com stable in the Reply To: field, and then the emails were going through. I included a note to the recipients asking them to reply to the sending email, and that this was an attempt to improve deliverability. I don't have the numbers, stats, or screenshots, but that worked until the regular From address was no longer blocked or labelled as spam (I'm thinking it was about 2 weeks, about 5-6 emails).

                  humptydumptyH Offline
                  humptydumptyH Offline
                  humptydumpty
                  wrote on last edited by
                  #30

                  @scooke nice hack!

                  1 Reply Last reply
                  1
                  • scookeS scooke

                    @marcusquinn said in Email deliverability to Microsoft email servers:

                    Keep the ideas coming,

                    You know, when I realized some emails being served from my MXRoute-hosted domains were going to Spam, I tried including an email from either my @mac.com or @outlook.com stable in the Reply To: field, and then the emails were going through. I included a note to the recipients asking them to reply to the sending email, and that this was an attempt to improve deliverability. I don't have the numbers, stats, or screenshots, but that worked until the regular From address was no longer blocked or labelled as spam (I'm thinking it was about 2 weeks, about 5-6 emails).

                    marcusquinnM Offline
                    marcusquinnM Offline
                    marcusquinn
                    wrote on last edited by marcusquinn
                    #31

                    @scooke Interesting! You can make a few alias addresses on iCloud, so could those to separate from your regular email.

                    Web Design https://www.evergreen.je
                    Development https://brandlight.org
                    Life https://marcusquinn.com

                    scookeS 1 Reply Last reply
                    0
                    • marcusquinnM marcusquinn

                      @scooke Interesting! You can make a few alias addresses on iCloud, so could those to separate from your regular email.

                      scookeS Offline
                      scookeS Offline
                      scooke
                      wrote on last edited by
                      #32

                      @marcusquinn Yes, I've got the full number allowed! I often almost forget what the main email is!

                      A life lived in fear is a life half-lived

                      1 Reply Last reply
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