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  3. Backup failure emails with empty body

Backup failure emails with empty body

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  • R Offline
    R Offline
    Robin
    wrote on last edited by
    #1

    On v8.0.6, I ran out of space for backups. I got email notifications about it (good), but the email body was empty. It might be nice to give a reason for the failure there so I know how much to panic about it (or not) 🙂

    Subject of the mail was: "[Cloudron] Failed to backup"

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    • nebulonN Offline
      nebulonN Offline
      nebulon
      Staff
      wrote on last edited by
      #2

      The email should contain a body with a link to the backup logs, but I assume those logs would have been empty also, if the disk was full. @girish might know better but maybe the mail container needs to write the body to disk which may have also failed then. Overall all kinds of things can go wrong if there is no disk space left as so far we weren't able to find a good solution on how to at least reserve a bit of disk space for crucial platform tasks. Recommendations are very welcome though 🙂

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      • R Offline
        R Offline
        Robin
        wrote on last edited by
        #3

        Hmm, disk wasn't full though, just not big enough to hold the backup. And on Cloudron itself, the notification had the right info 🤔

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        • R Offline
          R Offline
          Robin
          wrote on last edited by
          #4

          Also, now I think of it, Cloudron's disk is separate from the backup disk altogether..

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          • nebulonN Offline
            nebulonN Offline
            nebulon
            Staff
            wrote on last edited by
            #5

            In case you still have logs until that, was there an error or crash in the mail service container or in /home/yellowtent/platformdata/logs/box.log otherwise not sure if we can do anything right now without being able to reproduce it.

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            • R Offline
              R Offline
              Robin
              wrote on last edited by
              #6

              Nothing obviously related in there. And sure, just figured I'd drop a report in case it was important.

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