Accessing email mailbox owned by a group
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@girish I tested with all other webmail apps (Snappy, Roundcube and SoGo), and just entering the prefix works to log into the mailboxes, no need for the full email address right now.
@avatar1024 said in Accessing email mailbox owned by a group:
no need for the full email address right now.
But that only works if the email address and the email app have matching domains though, right? (at least that's what I worked out when testing).
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@avatar1024 said in Accessing email mailbox owned by a group:
no need for the full email address right now.
But that only works if the email address and the email app have matching domains though, right? (at least that's what I worked out when testing).
@jdaviescoates Yes that's correct. It actually works exactly as desired from my point of you that is: use only prefix as the username and then it defaults to mailbox prefix@domainofthewebmailapp.
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@avatar1024 quite a long time ago, Cloudron used to create mailboxes named
username@domain.comwhen you create a username. Later, the platform grew to support multiple domains (should we now create username@ in every domain?) and arbitrary mailboxes (who can have arbitrary users as owners).With that in mind, yes, username means the prefix before
@. The email domain is the app's installation domain.Let's say a username has 3 mailboxes -
admin@,support@andusername@. Which mailbox is seen when logged in? You might say username@ but what if username@ is not in that list?In the end, we are much limited by what the apps can do. Most apps cannot show multiple mailboxes with a single auth. They also do not support mappings from username to mailbox name. This is why we decided to keep it simple (for oureslves) and just make users login with mailbox name. Atleast, all email apps support this.
@girish said in Accessing email mailbox owned by a group:
quite a long time ago, Cloudron used to create mailboxes named
username@domain.comwhen you create a username.Also unrelated but did anyone here ever automate this? Because that's a behavior I'd like to mimic because I'm only using one tld
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@jdaviescoates Yes that's correct. It actually works exactly as desired from my point of you that is: use only prefix as the username and then it defaults to mailbox prefix@domainofthewebmailapp.
@avatar1024 said in Accessing email mailbox owned by a group:
@jdaviescoates Yes that's correct. It actually works exactly as desired from my point of you that is: use only prefix as the username and then it defaults to mailbox prefix@domainofthewebmailapp.
@girish so do we know if the current behaviour is intended / something that is going to last (which I hope) as I'm writing guidance for an org on how to use their webmail?
Happy 2025 to Cloudron and to all of you who make it possible
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@avatar1024 said in Accessing email mailbox owned by a group:
@jdaviescoates Yes that's correct. It actually works exactly as desired from my point of you that is: use only prefix as the username and then it defaults to mailbox prefix@domainofthewebmailapp.
@girish so do we know if the current behaviour is intended / something that is going to last (which I hope) as I'm writing guidance for an org on how to use their webmail?
Happy 2025 to Cloudron and to all of you who make it possible
@avatar1024 We won't break it intentionally but this only works because the mail clients have the concept of a default domain. Since those apps haven't changed forever and neither have the cloudron packages (wrt this behavior), I think you can safely conclude this will continue working.
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So, I'm getting back to this, and logging into third party clients (notably Mail.app on MacOS), currently does not work.
email: groupname@otherdomain
user: boris@domain
password:Mail app says "account already exists", presumably because I'm using the same user / pass.
I can put whatever I like under email address. Changing username to organizers@dwebyvr.org doesn't work.
(works fine in Snappy mail)
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So, I'm getting back to this, and logging into third party clients (notably Mail.app on MacOS), currently does not work.
email: groupname@otherdomain
user: boris@domain
password:Mail app says "account already exists", presumably because I'm using the same user / pass.
I can put whatever I like under email address. Changing username to organizers@dwebyvr.org doesn't work.
(works fine in Snappy mail)
@bmann said in Accessing email mailbox owned by a group:
user: boris@domain
I don't have a mac to test but wondering if boris+apple@domain might possibly work
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@bmann said in Accessing email mailbox owned by a group:
user: boris@domain
I don't have a mac to test but wondering if boris+apple@domain might possibly work
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@jdaviescoates it does not. Is +apple a setup thing in Cloudron? I've never heard of it.
@bmann no, but subaddresses work on Cloudron (and pretty much everywhere else too), see https://docs.cloudron.io/email/#subaddresses
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So, I'm getting back to this, and logging into third party clients (notably Mail.app on MacOS), currently does not work.
email: groupname@otherdomain
user: boris@domain
password:Mail app says "account already exists", presumably because I'm using the same user / pass.
I can put whatever I like under email address. Changing username to organizers@dwebyvr.org doesn't work.
(works fine in Snappy mail)
@bmann said in Accessing email mailbox owned by a group:
Changing username to organizers@dwebyvr.org doesn't work
This is what I would've expected to work, because in every email client I've ever used the email address is the username.
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OK, I finally worked on this AGAIN and remembered how messed up this is conceptually.
username: groupname@domain
password: (any one of the passwords of the people that have access)This is also makes Freescout work for me https://forum.cloudron.io/topic/12976/connection-could-not-be-established-with-host-mail-domain-com-connection-timed-out-110/43
A single "username" having multiple passwords is what messes me up every time.
